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“Hospitality redefined” 5 of 5 stars
Review of Hotel Bon Voyage

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Hotel Bon Voyage
4.0 of 5 Hotel   |   57A, A.J Marinho Drive | off Ajose Adeogun St, Victoria Island, Lagos, Nigeria   |  
Hotel amenities
Ranked #14 of 73 Hotels in Lagos
Ibadan, Oyo, Nigeria
1 review
3 helpful votes 3 helpful votes
“Hospitality redefined”
5 of 5 stars Reviewed October 21, 2013

AS an acadamic and PR consultant, I am itinerant by nature. Therefore I patronise hotels in the course of my assignments. For me the notion of a hotel being a home away from goes beyond a marketing mantra. At Bon Voyage, the reality of this expression comes to life. The customer exprience, made possible not only by the unique ambience of the hotel, but also by dedicated and motivated workforce who live the very principle that defines the hallmark of hospitality business.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBonVoyage, Guest Relations Manager at Hotel Bon Voyage, responded to this review, October 24, 2013
Dear Bisi,

Thank you for taking the time to leave us a review. The entire staff and management are delighted to have met your expectations on your recent stay with us and we'll continue to maintain and even improve upon the very high standards we set ourselves. We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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40 reviews from our community

Traveler rating
    11
    19
    5
    2
    3
See reviews for
1
4
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25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 21, 2013

we have stayed twice on business - both occasions, very good rooms, food, and helpful staff - great home away from home whilst working. Dinners are very good from local food to more international cuisine including the freshly made pasta by the chef.

Room Tip: top secret!
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBonVoyage, Guest Relations Manager at Hotel Bon Voyage, responded to this review, October 23, 2013
Dear Karim,

Thank you for staying with us on both occassions. We are pleased to have met your expectations and look forward to welcoming you back to Hotel Bon Voyage on your net visit to the city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 26, 2013

I stayed at the Hotel Bon Voyage on a recent visit to Lagos and was pleasantly surprised. I had moved from some disasterous accommodation after 1 night and the Bon Voyage was very comfortable. The very friendly staff upgraded my room to an ocean view and were helpful and courteous throughout my 3 week stay. The food is good and the location is convenient - right in the middle of Victoria Island close to bars and restaurants. I will definitely stay at HBV if I return to Lagos.

Room Tip: The ocean view rooms are very nice - and much bigger.
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBonVoyage, Guest Relations Manager at Hotel Bon Voyage, responded to this review, September 27, 2013
Dear Nick,

On behalf of the entire staff and management of Hotel Bon Boyage, we thank you for staying with us and taking the time to leave us a review. We noticed that we scored low in some of your assessments and we will continue to work on these areas to maintain the high standard and consistency we benchmark ourselves on. We look forward to welcoming you back.
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Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2013

My NGO/non-profit organization hosted a 15-person meeting here. The hotel was identified for its quality and positive reviews and selected for the reasonable prices we were quoted and the responsiveness of management during the process. Very comfortable, beautiful hotel on Victoria Island. Clean, comfortable rooms, fully-equipped conference facilities, excellent restaurant with complementary buffet breakfast, buffet lunches and dinners, as well as a la carte entrees. Beautiful ocean-side pool and pool bar (with food service) that are both open late: perfect for relaxing after long days. Excellent hotel for business and some additional relaxation. But even more noticeable was the care and attention that every single staff member places on ensuring their guests' satisfaction. The manager, sales and marketing executive, events coordinator, restaurant manager, wait staff, front desk staff, and hotel staff will all go out of their way to welcome you as a friend and ensure that your needs are met, even during the busiest parts of the day. Very competent staff, making Hotel Bon Voyage a very confident choice for work or pleasure.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBonVoyage, Guest Relations Manager at Hotel Bon Voyage, responded to this review, September 27, 2013
Dear Tony,

Thank you for taking the time to leave us such an encouraging review. We were delighted to host your group at Hotel Bon Voyage and it was such a pleasure to serve you. We shared your review with the entire staff of the hotel to let them know that the hard work they put in does get noticed and appreciated by our guests and this really did make them smile.

We look forward to your future visit to Lagos.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2013

I stayed in this hotel on business. It was referred to me by another business associate who previously stayed there. To be honest, this hotel surpassed my expectations as a business traveler. Upon my arrival in Lagos, I was promptly retrieved from the airport even after being delayed well over an hour because my luggage wasn't available on the carousel. When I exited the airport, the hotel representative was standing there front and center. During my stay at the hotel, I was always greeted with the highest level of hospitality. Not one staff member passed by me without greeting me with welcoming words and a warm Nigerian smile. ...and the food was EXCELLENT!!! As a small American business owner I definitely recommend this hotel for business travel to Lagos.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBonVoyage, Guest Relations Manager at Hotel Bon Voyage, responded to this review, September 11, 2013
Dear Guest,

We appreciate you taking the time to leave us a review. The entire team at Hotel Bon Voyage are very glad that we contributed in making your stay with us an excellent experience. We are pleased you enjoyed the food and we'll continue to strive to maintain the very high standard we set ourself as we look forward to seeing you again on your next trip to Lagos.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lagos, Nigeria
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

The staff were courteous during booking and check in. The hotel was a little hard to locate by local taxi cabs but it turned out to be a true beauty. The landscaping is lovely, rooms are nice with comfortable bed and linens however there was a very offensive odor in the room when we first checked it. We had to open the windows even after an air freshener was used. The pool view rooms are stunning and you get to appreciate nature in its element. The food was good, fair selection and all in all, it was a nice stay.

Room Tip: Ask for a room overlooking the poolside bar. For the hotel, kindly make sure that the room is well v...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBonVoyage, General Manager at Hotel Bon Voyage, responded to this review, September 8, 2013
Dear Guest,

Thank you very much for taking the time to leave us a review. We are glad your check in was smooth but really regret the offensive odour you had to deal with. This was as a result of recent maintenance work that was carried out to solve a problem caused by the construction next door. We regret the inconvenience caused and hope you enjoyed the rest of your stay. We look forward to seeing you again soon at Hotel Bon Voyage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 2, 2013

I travel to Lagos frequently and wanted a hotel that is quiet and reserved on my recent trip. I found this hotel suited my requirements. I was impressed by its ambiance and found the staff members warm and friendly.
I will definatly used this hotel again in the near future.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBonVoyage, Guest Relations Manager at Hotel Bon Voyage, responded to this review, September 3, 2013
Dear Michisasa,

Thank you for staying with us on your last visit to Lagos. We are glad that you enjoyed the ambiance of Hotel Bon Voyage as we look forward to welcoming you again on your next visit to Lagos.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Bon Voyage

Address: 57A, A.J Marinho Drive | off Ajose Adeogun St, Victoria Island, Lagos, Nigeria
Location: Nigeria > Lagos State > Lagos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 73 Hotels in Lagos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Bon Voyage 4*
Number of rooms: 85
Official Description (provided by the hotel):
Hotel Bon Voyage is an 85 room luxury and affordable boutique hotel located in Victoria Island, Lagos Nigeria that provides to its guests elegant, comfortable and modern rooms, delicious meals and other facilities.Siiting on the shores of the Kuramo Lake and overlooking the Atlantic Ocean, our signature style of hospitality and value is unmatched. Experience the best of hospitality with us. ... more   less 
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