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“It works and is well run and bandwidth works-hallelujah!” 4 of 5 stars
Review of The Federal Palace Hotel

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The Federal Palace Hotel
5.0 of 5 Hotel   |   6 - 8 Ahmadu Bello Way, Lagos, Nigeria   |  
Hotel website
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Hotel amenities
Ranked #5 of 71 hotels in Lagos
1 review
2 helpful votes 2 helpful votes
“It works and is well run and bandwidth works-hallelujah!”
4 of 5 stars Reviewed July 27, 2013 via mobile

A rare find in lagos. Generous rooms, fantastic gardens, and extremely friendly staff. And for a change, unlike most business hotels, this one is not crawling with prostitutes. So you can actually order a coffee in the reception and you have not hot on a 'working girl' by accident.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_kliegl, General Manager at The Federal Palace Hotel, responded to this review, August 7, 2013
Dear HenningRasmuss, thank you for your review following your recent stay at the Federal Palace Hotel. We understand the needs of a commercial hotel, including fast free WiFi, and the stature of our business guests. We operate one of the most sophisticated digital surveillance systems to be found in Lagos to safeguard our guests, including preventing harassment from prostitutes. We are pleased to say our results in this regard, having a hooker free environment, are greatly appreciated and enjoyed by our discerning guests. We look forward to welcoming you back to the Federal Palace Hotel & Casino soon.
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153 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • Any
English first
Cape Town Central, South Africa
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2013

Best breakfast in Lagos! We had a great trip... spacious lobby, rooms and best pool in Nigeria. Friendly service, not over the top. Great location on Victoria Island. Would definitely suggest for a visit to Lagos.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_kliegl, General Manager at The Federal Palace Hotel, responded to this review, August 7, 2013
Dear Skytrack111, thank you for your accolade on Tripadvisor following your recent sojourn at the Federal Palace Hotel! The swimming pool, tennis courts and lovely garden surrounds have proven to be extremely popular with our guests and a facility which other hotels on Victoria Island are not able to replicate. We look forward to seeing you back at the Federal Palace Hotel soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2013

Very good service from all very friendly staff. Rooms excellent, food very good!!!
We had a special meal request for the entire week of our stay, the kitchen staff, room service and hotel management pulled out all the stops to cater to our every needs!!!
Well done, I will definitely stay here during my next trip.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_kliegl, General Manager at The Federal Palace Hotel, responded to this review, August 7, 2013
Dear MoutieA, thank you for taking time to post a review on Tripadvisor following your recent stay at the Federal Palace Hotel. We love to be able to accommodate special dietary requests, which at times can be quite tricky, and are delighted that our service delivery in this regard met you every need. We too look forward to welcoming you back to the Federal Palace Hotel in the near future.
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Cape Town
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2013

On a recent visit to Lagos, Nigeria I stayed at the Federal Palace Hotel. The rooms are large and comfortable and clean and well equipped. The bathroom was spacious and not lacking. The staff were friendly and genuinely eager to make the stay as memorable as possible.

The most notable part of my stay was breakfast! I am used to being a bit disappointed in breakfasts while travelling and I can honesty say that I have never had such a comprehensive and spectacular breakfast.

Finally the peripheral facilities were awesome with a large swimming pool and bar, tennis courts and and action golf course. I would most definitely stay here again.

Definitely the standards we have come to expect from Sun International.

Room Tip: The one side of the building has a nice view of the harbour. Try to stay above the 4th floor.
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  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_kliegl, General Manager at The Federal Palace Hotel, responded to this review, August 7, 2013
Dear Steven H, thank you for your review of the Federal Palace Hotel. A good breakfast makes a great start to any day; we are delighted that you enjoyed our breakfast spread. I look forward to welcoming you back to the Federal Palace Hotel in the near future.
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Cape Town
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2013

Hotel was wonderfully accommodating. Staff were truly friendly and accommodate all my requirements even up to ordering room service at 4am. The breakfasts are spectacular and I have to say that the managers were so friendly and helpful - even offering water free of charge whilst waiting for the airport pick up. A lovely hotel to visit when in Nigeria.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_kliegl, General Manager at The Federal Palace Hotel, responded to this review, August 7, 2013
Dear VisitorfromSA, thank you for your review of the Federal palace Hotel. Your kind words will be shared with the staff, who are very passionate about their individual service delivery to our guests. You may be surprised to hear that many of our staff do follow the reviews posted on Tripadvisor and greatly enjoy the meaningful feedback. We all look forward to welcoming you back to the Federal Palace Hotel soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2013

I was the leader of a South African business delegation to Lagos from 9 to 12 July 2013.
Wow! what a great service we received at Federal palace. The hotel is beautiful, the lobby extremely spacious & convenient for business, the rooms big, neat, clean & super modern. The swimming pool is world class not only to swim but also as a play park for people with children, their breakfast is delicious with so much variety to choose from.
not to mention the level of client service from the security staff to receptionists and support staff.
i admit, i have been travelling to Africa for the past 7 years and hardly get any such level of service.
every one of the 18 businesses people in my group are unanimous that Federal palace is the best, and we are all looking forward to coming back there.
Please don't drop the standard. i am one of those who like to complain. but when it's good i give due credit.
Keep up the good work
Congratulations to Management and the team
Michael Gamwo,
Wesgro, (the government agency for Investment and Trade, Cape Town South Africa)

Room Tip: best room are sea view, with a beautiful view of the sea, ships & swimming pool
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  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_kliegl, General Manager at The Federal Palace Hotel, responded to this review, August 8, 2013
Dear Michael, thank you for your detailed review of the Federal Palace Hotel. It is rich reward for us all at the Federal Palace, to know that you had found our service, friendliness and facilities of great enjoyment to yourself and your delegation. We are dedicated to making every effort to ensure that we contribute to the success of your business when you stay at the Federal Palace, and are extremely proud that we top your rating list of hotels after your many years and extensive travels throughout Africa. The team and I look forward to hosting you and your next business delegation at the Federal Palace Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 20, 2013

If you are staying on Victoria Island there are a number of options in hotels and B & B's. New ones coming in to the market every few months to match boomtown Lagos. No matter the stars, performance varies in line with staff and management. Sun International seems to manage a level of consistency that I have personally experienced over quite a few years. Well worth a look.

Room Tip: Face the water (harbour) or town. If water, the generators light up for free!
See more room tips
  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_kliegl, General Manager at The Federal Palace Hotel, responded to this review, August 8, 2013
Dear David, thank you for your review following your recent stay at the Federal Palace Hotel. We are indeed faced with the challenges of new hospitality establishments opening in our immediate surrounds with great frequency, and it is sometimes difficult to compete with new fresh product. However, we believe that we have longevity in the market place from our extensive maintenance, on going staff training and reinvestment programs which deliver a consistent product offering in a very tough operating environment. We look forward to welcoming you back to the Federal Palace in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Federal Palace Hotel

Address: 6 - 8 Ahmadu Bello Way, Lagos, Nigeria
Phone Number:
Location: Nigeria > Lagos State > Lagos
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 71 hotels in Lagos
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Federal Palace Hotel 5*
Official Description (provided by the hotel):
Situated in the commercial hub of Lagos, Nigeria’s Federal Palace Hotel is tailored to international corporate standards. Conduct a boardroom meeting within the walls that witnessed the signing of Nigeria’s Independence Declaration or manage your daily business affairs in the convenience of one of the eight boardrooms. The Federal Palace Hotel caters for corporate travellers who value consistency in excellence. ... more   less 
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