I've stayed at this hotel three times. The reason I have returned is because it has a nice location and some of the rooms offer modern conveniences like A/C and televsion (local television, few channels, all spanish). The restaurant and bar are very convenient, but the food is only ok. I'm giving this hotel a low rating this time because of the front desk staff. They, including the owner, are unhelpful and indifferent. I was actually chased and bit by the owners bird while I was trying to protect it from my dog. The bite really hurt, but the owner just laughed. Everytime I have checked out of the hotel, there have been extra items, drinks, meals, activities that I did not use on my bill.....and it's always a very long process to confirm the items are not mine. I totally understand the occasional billing error, but three times in a row! It can get complicated because rates before check out are always in US dollars, but then the somewhat vague bills are presented in Nicaragua cordobas at check out, so a lot of conversion is necessary to find the errors. The rooms have a cheap motel feel, but unfortunately, it's as good as it gets on Ometepe. All of the rooms have patios, but the suite category rooms have patios with excellant views of the lake. I did enjoy hiring the hotel boat out for a sunset cruise.....the hotel guide took me to see great views of the island, we visited smaller islands to see bird nesting areas, and I was introduced to some local fishmen. Unfortunately, at checkout I was charged for 4 hours instead of 2. This is not a great hotel......this place could use a good dose of customer service and a better billing system. However, options for hotels with first world conveniences are very limited on Ometepe, so I would not book with high expectations.....I actually doubt I will return to Villa Paraiso in the future.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.