The Mercure in Ouarzazate is very well located with beautiful views of the Kasbah which is only a few mins walk away. The swimming pool area looked nice but I didn't get to try it as it was winter.

Rooms were comfortable if a bit on the small side (considering how much space the property has). Being a Mercure, I expected to get English speaking TV channels but there were none whatsoever.

Front desk staff were efficient but not very friendly.

We were looking forward to dining in the restaurant which was recommended in our guide book. However, when we tried to do so, there was only a big tent in the yard and once we entered, we realised that they were only catering for tour groups, with a big buffet on the side of the room and all tables for 10. We then decided to go elsewhere. The hotel seemed clueless about restaurants and when we asked about a specific one nearby, they looked baffled. Eventually they figured out where we needed to go and arranged a taxi for us.

I would definitely recommend Restaurant Relais Saint Exupery which is 5 mins away by taxi. It's a true slice of France in Morocco, with a French-Morocco fusion cuisine, great personalised service from the proprietor and good food. Given that this is presumably one of the few restaurants in town catering to an expat crowd it was surprising the hotel didn't immediately know it as it seemed a popular place.

We asked the restaurant how much the taxi should be and found out that the hotel had agreed a ridiculously high price on the way over - very disappointing. I thought hotels were meant to look after their guests and attempt to protect them from the rampant ripping off that occurs with tourists to Morocco.

Id' recommend staying at the Ibis next door. It actually looks a lot nicer from the outside, has better reviews and is cheaper. It's not worth paying more for something better if it's not better.

Had a short stay over new year's eve in this delightful place. Nicely situated on a hill overlooking an ancient kasbah, unusual but very pleasant layout, very friendly and helpful staff.
I checked out the Berbere Palace further up the street, but was glad I booked the Mercure, which is cheaper and got more style, nice lively bar with locals at night.
The room is small but has everything you need, breakfast was good, coffee not great, massages cheap and very good.
From Ouarzazate plenty great trips to be taken, especially nearby Ait Benhaddou is magic.

We stayed here for three nights. We booked the hotel on the internet and got a very good deal. Even though the hotel is modern it has some character. There is also nice view over the Kasbah

The food was good although more expensive than the restaurant in town. It’s good value for money.

This hotel was a little boring for a 4 night stay. Despite advertising it in their service directory, there were no English channels on the TV... which usually wouldnt matter, except it was 46-50 degrees outside, so pool or TV were the only daytime options. The pool was cold and refreshing, but no wow factor. They dont turn on the waterfall (perhaps because it was Summer??). The room was really small. Just beds, desk and TV. No room for a sofa or lounge chair. The empty mini-bar fridge struggled to make anything cold. Despite the air conditioning on 5 degrees, it never got cold in this room. We stayed in Room 64 named "Valentinite" (all the rooms are named after minerals), and it had a small balcony overlooking the Hotel Ibis pool (which was more inviting and larger than the Mercure pool). Breakfast daily was really good, the Chocolate Flan was sesational! We ate in the Restaurant every night. The buffet was average value, but the A La Carte menu was quite good. Bar staff were excellent, so friendly. And all the Reception staff (except one) were really nice. One of the reception ladies though, she was not friendly and seemed to have a thinly veiled hatred of helping anyone... I would stay here again if I got another cheap deal....And only in Winter, its far too hot in Summer.