We hired a short trip from Ourzazate to some desert dunes. The guy (Allal) told us that it would take 2 hours to get to the dunes, we would have lunch and have a camel trek (what would take 1 hour) and then we would go back to Ouarzazate (2 hours ride). It was noon and we told him that we must be back at Ouarzazate at least at 18h because we needed to go back to Marrakech and return the car. He said that we would be back at Ouarzazate at 17h and should arrive in Marrakech at 21h. We accepted and told him that we needed to call the car rental and inform that we would be a little bit late. He offered to call. He called but discussed everything in Arabic with the car rental, so we could not understand it. He told everything was ok and that we should call the rental when we arrive at Marrakech so they would pick up the car. We thought everything was perfect, but it was not.
We took almost 3 hours to get to Zagora. Then we had lunch at a Riad (we hurried to eat because of the time, but it took almost 45 minutes because of the service). After that, it took more 1 hour to get to the dunes close to Tamegroute. The camel trek was ok. But he promised us huge dunes and the dunes were very small. After a 1-hour camel trek, we started our way back to Ouarzazate. Although we were in a Toyota 4x4, the driver driver very slowly. It was like the car could not get faster. We arrived in Ouarzazate after 3 hours. So, at first our trip would take 5 hours (at most), but ate the end it took almost 9 hours. When we got to Desert Dream, they offered to stay in the city and book a hotel. We had to get the high way at night (which was very dangerous because the road is very sinuous. We arrived at Marrakech at 1 am and our flight was in the morning. When we arrived at the hotel, the car rental people were there and told us that they did not accepted Allal proposal for us to deliver the car later. so, he lied to us when he told that everything was arranged with the rental car company. The company lied to us because they wanted us to spend a night at Ouarzazate and arrange a hotel for us. They have no word and lie to the customers. I do not recommend their services.
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