I was actually torn between giving this a 3 to 4-circle rating. However, virtually everyone in the travel party enjoyed the stay with my children declaring they would like to come again to the resort next year. So, there you go.
Anyhow, here are my reviews of the different areas:-
Nothing to shout about where this is concerned. Some dishes were not too bad while others could be better. My children really loved the roti canai and my husband, who is a meat-lover, had quite a field day with the roasted sliced lambs and chicken. Some of their traditional Malays dishes were found wanting, especially the nasi lemak and mee rebus. The other thing that really bothered us was the coffee. To mildly put it, it was bad. My husband and I often resorted to our in-room Nescafe sachets to satisfy our daily morning cuppa habit.
I am quite pleased with the rooms. Although I never requested for connecting rooms, my family were delighted to find that the resort had wisely placed us in such an arrangement. My mother-in-law was rooming with my 7-yr-old daughter while my husband, my 4-yr-old son and I were in the other room. It made logistical planning that much easier especially with 2 kids to get ready (swimswuits, application of sunblock creams and the usual hassle that accompanies getting young kids ready for just about anything).
I must add that the connecting rooms were also a heaven-sent because opening the room door was quite a challenge when we first arrived. On a few occasions, we've had to resort to the assistance of passing housekeeping staff to help us open the door. Once or twice we couldn't open my mum-in-law's room door but fortunately, she could go to her room through ours since we share a connecting door inside.
Ours is a pool-facing Deluxe room on the first floor. It is spacious and there is a Double bed with 2 single beds as well. There is a wooden laundry rack on the balcony which made clothes-drying all that much easier, especially since we always pack our own laundry detergent whenever we go on resort holidays. The beds and pillows are clean and comfortable though I am not too crazy about the rough-fur like texture of one of their inner bedspreads/blankets.
Other reviewers have rightly pointed out the severe lack of toiletries, so be sure to sufficiently pack your own especially toothbrushes and toothpaste. I quite like the separation of toilet from bathroom, which meant we didn't have to wait for someone in the shower for too long while waiting impatiently to relieve ourselves.
The only thing I did not quite like about the room is the door. Aside from our initial difficulty with the metal room key, we realised that the door swings quite likely upon closing such that on many, many occasions I was woken up by neighbours who 'slammed' their doors upon leaving and entering their rooms. The slamming sounds do reverberate and light sleepers would be much troubled by this.
Without a doubt, this is the one feature that captured our hearts. The clear blue waters right on the beach front of the hotel. I am not much of snorkeller but I did put on my husband's snorkels and went under for a short while to see beautiful fishes and baby sharks swimming all around us. It was amazing. I am not a competent swimmer and furthermore, I was looking after my two children in the water so I did not go further into the sea. My sister-in-law and her husband did and they thoroughly enjoyed that experience.
The waters are really good in the mornings and early afternoon with not that many corals and shells being washed ashore. Do bring along sports sandals or beach footwear that can be strapped at your feet because some of these small corals can cut you. By around 5pm, there are many, many corals and shells washed on to the beach, so be careful.
One thing to note though is that the resort has a commercial arrangement with cruise ship companies. So do not be surprised when you see hoards of non-guests getting off their boats and onto the beach. However, they only embark on the far-left side of the beach. My family and I were quite fortunate as we often stuck to the right side of it (nearest to the More More Tea Inn).
On one of the nights, we rented a karaoke room for 2 hours - there is a basic package of RM150, with a 10% discount if you use it from 8 - 10pm. We are not karaoke people but we thought to gave it a go. We had a great time (especially since we are really bad singers and therefore, there were hilarious moments to be had) and the list of songs is very extensive. Be forewarned that there are only 2 karaoke rooms, so if karaoke is your thing, book well in advance.
The More More Tea Inn:
Nothing much here except the usual merchandise one would find in a beach resort. They do have a 2nd floor for clothes, mostly ladies' clothes ranging from kaftans, to hats to swimwear. When I was there, it seemed to be a hit, especially with female Chinese tourists.
The employees were polite and accommodating, especially the housekeeping staff who helped us with our room door troubles. Jin, at Reception, was also helpful when I tried to print out my flight information. I am also amazed at the professionalism of the girl manning the seat-accommodation counter. She is the first person you would encounter before climbing the stairs to the dining area - for breakfast, lunch and dinner. With the large crowd and certain demanding guests, she took it all in her stride. That girl's got the seating system down pat. The restaurant employees were also accommodating. Despite the peak period rush of clearing tables and such, most were willing to pause for a while to help with taking photos for us when asked politely.
No free Wi-Fi. You have to pay for it and it is only available at the reception area.
If you are looking for a tranquil island getaway, Laguna Redang is not for you due to its size and popularity. However, it is quite all right for families.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.