I stayed for 3d2n at a standard room in this resort. When I & my partner arrived, we were greeted by a troop a friendly staff. The room I stayed in was utterly basic which comprised of 2 queen beds, one dressing table, one chair, a long rack for your bags, one clothes hangar. Frankly speaking, I didn’t expect the room to be so horrible since the price I was paying was not cheap. I found that there was not even a decent place to hang your clothes let alone a piece of art in the room. The floor was full of sand and even the rug on the floor was sandy. The food was OK but I was surprised when one of the staff spat several times while preparing the omelet for breakfast!!
I booked the package through one of the most reputable travel agency in KL. However, on my 2nd day here, I received a ‘not so friendly’ visit from the hotel manager saying that he has not received any payment from my agent. I told him I had paid in full and by cash before I departed hence he shall chase my agent for the payment. To my shock, he continued harassing me by saying if he doesn’t receive the payment by the time I check out, he will have no choice but to demand me to make full payment again! I dont think it was appropriate as his collections problems with his business partner is none of my concern. Despite the horrible experience I had here, I have to admit that the snorkeling trip with the staff was quite fun. However, they need to improve a lot on hospitality.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA so you can book your Redang Holiday Beach Villa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Redang Holiday Beach Villa Hotel Pulau Redang
- Redang Holiday Beach Hotel