We had a chalet at the top of the crumbling stairs looking through the trees across to Perhentian Kecil. It's a good view, and you can see out but no one can see in. Great balcony for watching sunsets on comfortable wicker chairs.
Huge bed, clean white sheets. Bathroom is typical of islands in the region i.e. utilitarian, but that will do. You don't come here to lay in a bath.
The food at the restaurant is great, and so is the service. The manager (whom I assume is the manager - a smiley lady in cat-eyeliner) is so cheerful and helpful. There is one receptionist who I notice has been mentioned a few times on TripAdvisor. Look, I don't think everyone should have to be cheerful and friendly all of the time. We all have our reasons for being the way we are. But if you work in customer service, it's your job not to be a dour, sour-faced, combative, rude piece of work. So do your job. Over a few days I saw people walk away from her looking really upset. I dreaded having to interact with her when signing for bills etc. Perhaps management should consider moving her to a behind the scenes role. She's the worst thing about the place.
They don't service the rooms. The towels are thin and frayed. Probably would expect a bit more considering the price - at Abdul's down the beach the give bath and beach towels to guests.
The interior is a bit dated but I liked it in a way - kind of masculine, like a hunting lodge with all that dark wood panelling. But the lighting is unflattering and doesn't set a nice mood.
All this said, if you don't go in expecting luxury, and use it as a simple hut base for exploring these beautiful islands, you will like it. Then again, at this price, you probably should expect more luxurious digs.
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- Also Known As:
- New Cocohut & Cozy Chalets Hotel Pulau Perhentian Besar
- New Cocohut And Cozy Chalets