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“awful rooms, nice beach” 1 of 5 stars
Review of Suhaila Palace

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Suhaila Palace
Pulau Perhentian Besar, Malaysia   |  
Hotel amenities
Paris, France
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“awful rooms, nice beach”
1 of 5 stars Reviewed August 6, 2012

I stayed one night with my boyfriend. I already knew the rooms were bad and dirty but the hotels in Perhentians were all fully booked and at least this hotel was cheap (for there).

The room is dirty (I am not sure the sheets have been changed before). We first got a room close to the generator (very noisy) so we asked to change, the second one was less noisy but strongly smelt humidity but we chose the silence.
It was dark and very warm in the room (more than outside) and the fan is clearly not sufficient.
Bathroom is disgusting: shower on the toilets, no sink, only a garden tap with dirty hose. Many insects (several types) and thus we found a very big spider (probably well fed!) which sheltered in the holes of the bathroom.

However, it is well located, close to restaurants and the staff (we met only one woman) was very pleasant and helpful...

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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51 reviews from our community

Traveler rating
    8
    22
    10
    7
    4
See reviews for
8
29
6
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Malmo, Sweden
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 25, 2009

My boyfriend and I stayed at Suhailas Palace 5 days in dubbel bed room (with fan) which costed 70 RM pr night. Suhailas Palace has the best view, but the rooms are in a really bad shape. The toilet smelled and had no sink and we had some truble flushing the water...

I wouldnt recomend it for familys, but if you are on a budget and not planing to stay to much in your room, this is probably a good solution!!

However, the owner Suhaila is the best !!! She is always smiling, happy, polite and very helpfull.. We called her the lolypop lady ( because she is always handing out lolypops)

  • Stayed July 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Suhaila Palace

Address: Pulau Perhentian Besar, Malaysia
Location: Malaysia > Terengganu > Pulau Perhentian Besar
Hotel Style:
Ranked #5 of 10 Specialty Lodging in Pulau Perhentian Besar
Price Range (Based on Average Rates): $
Number of rooms: 12
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