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“Loud, dirty, run down” 1 of 5 stars
Review of Palace Inn Miri

Palace Inn Miri
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Palace Inn Miri
2.0 of 5 Hotel   |   Lot 192, Kwangtung Road, Miri 98000 , Malaysia   |  
Hotel amenities
Ranked #21 of 24 Hotels in Miri
Hannover
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Loud, dirty, run down”
1 of 5 stars Reviewed March 23, 2011

We are here for one night at this moment before going to Mulu park. We chose this because we wanted an affordable option with attached bathroom. We even checked the room before check-in. However, we did not check thoroughly. The bathroom is really dirty, water comes out of the toilet all the time. The worst thing is noise: the neighbour's A/C sounds like a very old fridge standing beside your bed. The karaoke club opened at about 8 PM and seems to become louder every hour. It is 10:45 PM now and it is not possible for me to sleep.

  • Stayed March 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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11 reviews from our community

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Delft
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 22, 2010

This was the worst hotel of our trip, the room smelled bad and the carpet was dirty and had burn marks and other unidentified 'spots'. The girl who worked at the reception didn't speak proper English. The sheets were old and were not able to get clean anymore.
There was a door between our room and the neighbours and it sounded like they were in the same room, happy she only kept sneezing noting else :-)

  • Stayed November 2010, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
47 reviews 47 reviews
46 hotel reviews
Reviews in 43 cities Reviews in 43 cities
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed July 20, 2010

On arriving we were ignored by the young reception staff for about 5 minutes whilst they continued to chat amongst themselves. We paid 85 MYR for a superior double room. The room was filthy, dark and smelt of damp with worn furniture.There was damp on the walls,cracked paint and noise coming from the club downstairs.They showed us to another room which was only slightly better se we decided to go.
At first they refused to give us our deposit back so we had to speak to the guy in charge.Because we had paid the deposit in cash before seeing the room they eventually gave it us back but this took ages to sort out.
The rooms look completely different to their website which is very misleading.
Can not be certain but got the impression that this was a brothel.
We left and paid $10 more to stay in Somerset Hotel across the road which was much better.
Not much to do in Miri,we only used this as a stop over to Brunei.

  • Stayed June 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 14, 2010

Before I embark to Miri, I called the receptionist several times to get idea of their facilities especially Wifi services in the guest room, hot shower and their check-in time. Everything they have answered as if they are the best in Miri. Upon arriving Miri Airport, bought taxi coupon of RM20 and without hassle got to the hotel. The Best part of the hotel is the staff who are friendly, very accommodating and helpful. But the biggest let down would be the hotel room:
a) not well lighted to the extent some of the bulps left unchanged. Have no idea since when.
b) the furnitures in the room are very old, to the extent having a shaky TV Table. I was wondering what if the Table fall down by itself and I was blamed for breaking it...
c) the toilet was not cleaned properly with some hair strands can be seen in the bath tub
d) the hot shower which is not even warm
e) Leakage from the toilet ceiling
f) when I requested for a room change, they accommodated but I refused to accept after seeing the condition and felt the existing room would be THE BEST among the worst
g) I dare not drink their complimentary coffee in the room because the coffee sets were dusty and I wonder whether the 3-in-1 coffee satchets already expired.
h) NOISE that came from their Night Club which is located at the ground floor, just next to the receptionist. The room should be sound-proof, if they were to operate such club. However the noise subsided at 10pm.

Having said the above, I would advise fellow travellers to look for better hotel that really worth our stay and money.

  • Stayed April 2010, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Edinburgh, United Kingdom
Top Contributor
216 reviews 216 reviews
67 hotel reviews
Reviews in 64 cities Reviews in 64 cities
108 helpful votes 108 helpful votes
2 of 5 stars Reviewed July 21, 2009

Stayed 1 night as most other hotels were fully booked.

Room was cheap at 75RM, and it was spacious with free wifi (but this only worked in the lobby) The room was not the best, dirty bathroom and stained bed sheets are inexcusable even in a budget hotel. Location is decent, fairly central for eating and drinking options - though there is really not much to keep you in Miri if you are a tourist. Noisy people in the corridor did quieten down by about 11pm.
Overall it was just about adequate for 1 night, but cleanliness should really be improved.

  • Stayed July 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palace Inn Miri

Address: Lot 192, Kwangtung Road, Miri 98000 , Malaysia
Location: Malaysia > Sarawak > Miri District > Miri
Amenities:
Bar / Lounge Free Parking
Hotel Style:
Ranked #21 of 24 Hotels in Miri
Price Range (Based on Average Rates): $
Hotel Class:2 star — Palace Inn Miri 2*
Number of rooms: 32
Reservation Options:
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Also Known As:
Palace Inn Miri Sarawak

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