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“Could have done better” 2 of 5 stars
Review of NAK Hotel

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NAK Hotel
Block 29 Jalan Pelabuhan Lama, Sandakan 90708, Malaysia   |  
Hotel amenities
Ranked #7 of 29 Hotels in Sandakan
Singapore
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
“Could have done better”
2 of 5 stars Reviewed June 25, 2013

Booked 2 nights family room. Spacious with 2 single and 1 Queen. Other than this, no other merit.

The room was dusty, the floor was like never mopped before. The furniture were old, maybe they want to decorate the room the antique style but it should be cleaned.

The beds were springy when we turn from side to side. the boiler has strong rubber smell after using it. We asked for change and the replacement is still having the same problem.

No WIFI in the room, only available in the lobby and rooftop bar. Staff not so friendly. Never care to help us with the door even we carried a big luggage when we checked out. They only helped us with the luggage when we first arrived.

Water heater is not the instant type. We have to wait for 10min after switched on for 10 min. After shower for about 10 min, it getting cold again.

Hotel should install instant heating heater and not the boiling type.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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258 reviews from our community

Traveler rating
    42
    143
    51
    19
    3
See reviews for
31
127
15
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2013

We stayed at the NAK hotel for one night at the end of three weeks in Borneo. The room was spacious, well equipped, very clean and we loved the mid-century styling. The staff were very helpful - printing off my boarding pass for me and even ringing me up to remind me to send it to them. The rooftop bar is excellent and the breakfast delicious. If you've spent some time in the jungle whilst in Borneo we definitely recommend treating yourself to a bit of luxury and a cocktail at hotel NAK before you go home.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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JB
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2013

Prices starts from RM88 per night, which is cheap, considering the cleanliness of the room and completeness of the amenities provided. The hotel is conveniently located near the town and the waterfront, so it is relatively easy to look for food. If it is too hot to venture the town, you can always hide in the rooftop restaurant, which gives the best view of Sandakan and the food is considerably ok. If you are driving, the hotel provides a private parking for guests. Just ask the reception for information.

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bellingham, Washington
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 26, 2013

I find it interesting that the Nak is rated higher than the Sabah on trip advisor. I just stayed in both of them and there's NO camparison. Yes, the Nak might be a better location but it's old, dirty and used up. The Sabah is beautiful, lovely pool with trees and water falls and the rooms are clean and big. It is also a short walk to town or a short taxi ride. I loved having lunch served me as I sat by the pool

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broxbourne, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 24, 2013

the people here were very friendly and helpful with onward travel the rooms not too bad for the price every thing worked but as a little bit sad old.
the roof top restaurant was the cherry on the cake so to speak both indoor air con seating for the day and outside for the evenings .too high for the mozzies to get at.
good food and a vast choice well presnted..
just around the corner from the harbour with seaviews from the front rooms.
just around another corner are some beauty saloons. Why do you need to know that ? they do that lighted splint in the earhole thing to clean out your ears before going diving to help them clear easy .
lots of shops around for stocking up on goodies before heading out to the jungle
theres a bar open to 3am on the harbour side in case of power cuts see choosing rooms

Room Tip: pick a rooom facing the road for sea views .back rooms on 3rd floor have the emergency generators ou...
See more room tips
  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 13, 2013 via mobile

My husband & I stayed here for part of our honeymoon , we loved the room and great views of the sea from rooftop restaurant! They provided opportunities to go on kinabatangan river cruises to see monkeys and pigmy elephants with mini night time trek to see amazing wildlife. Close to orangutang and proboscis monkey sanctuary! Only drawback is no beach but well worth staying here if you want an active holiday .

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melaka, Melaka, Malaysia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 6, 2013 via mobile

Spent 3 nights here. The room was nice and spacious. Complete with tv, aircond and hot shower. As a muslim, i kinda relieve that they also provide a prayer mat. Just ask them. Their staff are so friendly and helpfull. Falling in love with the rooftop bar. It was nice having my meal here while watching the ocean and the town. Great location indeed.

Stayed April 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NAK Hotel

Address: Block 29 Jalan Pelabuhan Lama, Sandakan 90708, Malaysia
Location: Malaysia > Sabah > Sandakan Division > Sandakan
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant
Hotel Style:
Ranked #7 of 29 Hotels in Sandakan
Price Range (Based on Average Rates): $
Number of rooms: 24
Official Description (provided by the hotel):
The oldest, purpose-built hotel in Sandakan. Family run since 1966. Retains the old and embraces the new - a hotel brimming with cultural detail and interest. Situated in the centre of town. Nestled among all the commercial buildings, banks, airline offices, and next to central market and bus station. Less than 2km from the jetty, and boat rides to islands such as Lankayan, Turtle island and Berhala island. ... more   less 
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Also Known As:
NAK Hotel Sandakan, Sabah, Malaysia

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