The only reasons booking this hotel were cost and location. This is our first time staying at any ibis styles hotel. The room was small, in which I can equate it to a hostel with in-suite bathroom. We also book a family room, which happen to be a bigger size room with additional bed.
We booked via the hotel website and once we reached the hotel, the family room was not ready yet. And worse, we were told there was no more additional bed.... That's weird. If your booking confirmed, they should make it ready. Unfortunately, this is not the policy of the hotel according to the receptionist. They will only prepare the room when the guests arrived!
Breakfast is terrible - not to our taste. IMHO, not a quality breakfast.
The room is not sound proof. Guests next door were having "fun" and we can hear it :-)
Parking is not available, however, you can leave the key with the jockey service or park at the building (mall) adjacent to the hotel (upper floor). It is chargeable, however, if you need your car, just ask the jockey to fetch it for you - free of charge (for parking). Just give a tip to the jockey. We gave RM5 only and he grinned delightfully.
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- Also Known As:
- Swiss-Inn Waterfront Sandakan Hotel Sandakan
- Swiss Hotel Waterfront Sandakan
- Ibis Styles Sandakan Waterfront Sabah Malaysia