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“Horrible experience” 1 of 5 stars
Review of Hornbill Resort

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Hornbill Resort
Lot 4462, Teluk Nipah, Pulau Pangkor 32300, Malaysia   |  
Hotel amenities
Ranked #26 of 33 Hotels in Pulau Pangkor
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
18 helpful votes 18 helpful votes
“Horrible experience”
1 of 5 stars Reviewed August 15, 2013

Bed is so bad n bed sheet so smelly. Toilet so dirty n cannot use n also cannot flush. The ceiling damage. Service very poor. Chalet looks scary n very creepy. Chalet is full of Mosquitos. Bad experience...........

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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22 reviews from our community

Traveler rating
    1
    5
    3
    2
    11
See reviews for
9
6
1
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
Petaling Jaya, Wilayah Persekutuan, Malaysia
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 6, 2013

Hornbill will always be in our Heart, last visits June2013 the staff was great a young n pleasant man... offered us the rooms at affordable price compare to others at the peak school holidays there no rooms available in the island, However to my disbelief without any additional charges, he helped us to arrange room for my family that night. We are planning for a holiday in Dec again

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kl
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 6, 2013

For RM150 room for a four, it was great value with the superb locations and spacious and clean room.. Don't xpect the JW Marriot. But basic amenities with charming cottage feel is one nicest resorts to stay.. Dato 'M has done many changes to the hotel services before and now..

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 9, 2013

bedsheet is so smelly n sandy.toilet is so dirty.cheap n thin towel also not clean.there is only one lamp can be use in your room n it is so dim.the small tv also cannot be use because the pic keep on going up n down.sewage is overflow n its juz beside the staircase that u gonna use to get to your roomand the management juz dont care.the staff also try to cheat by giving the hillview room although you paid for the seaview room and the reason is they dont have room.after you ask for your money back then they immediately have seaview room for you.they dont even have kettle or hot water for customer.dog is everywhere.the wall is so thin n you can even hear your neighbour snooring beside you.there is many mosquito in and out of your room. its juz a bad experience for me n family. please please please dont stay there. the price is not worth it for the customer.

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kl
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 1, 2013

I stayed for 4 days last December 2012 the hotel management are very friendly, value for money especially Dato M... i have been informed the change of management team... for malay tourist is good place to stay and is the 1st hotel in telok nipah and fronting the beaches 1minutes... compared to other chalets n resorts here.. i will say this is the best.

Room Tip: Take the hill view
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shah Alam, Malaysia
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed December 11, 2012

not even worth it....The room is very bad...on the veil bed is sandy. They never change it before u check in the room. On the floor is also very sandy and wet..The towel it's very thin and look like cheap..it so terrible experience stay at that resort...also many mosquitoes...to bad for kids...uncomfortable especially for Muslims....

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed October 14, 2012

Dont stay here.. U'll regret..
Bad service.. Bad management.. Bad rooms.. Especially The Manager, Mr LoBo Lobos.. Didnt respect customer, always argue... Didnt put customer at first place...
Bad rooms.. No hot shower, no Bath Mat... 14' inch Tv.. No Closet.. Smelly... Cheap toweel..

I didnt mind if value with the price, but the price overated for me.. Not suggest to anyone.. Especially for tourist.. Bad reputation for Malaysian..

  • Stayed October 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hornbill Resort

Address: Lot 4462, Teluk Nipah, Pulau Pangkor 32300, Malaysia
Location: Malaysia > Perak > Manjung District > Pulau Pangkor
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #26 of 33 Hotels in Pulau Pangkor
Price Range (Based on Average Rates): $
Number of rooms: 20
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