We stayed at Bagus Place for a few days after visiting Borneo and KL. After a pretty terrible flight with Berjaya air we were met at the airport and taken in a boat to the resort. The first impression was of a beautiful secluded island, very rustic, lovely beach for snorkeling etc.
We were met on the quay with a cocktail and a sunset which I have to say was very nice. The whole place was very relaxed. We stayed in the Tree House which was pretty nice, although there was a constant procession of ants up the tree in the centre, and there was a bird resident somewhere in the roof that kept pooping on everything...not so nice. Also, forget about getting an early night, if other guests want to stay up late (to 3am for example) they leave the lights on and there are spotlights that shine directly into the tree house. We asked that they could turn them off and they did turn them down. There was no soap or shampoo provided. Admittedly it says that on their website but really, after traveling for a few weeks we had almost nothing and when we asked they didn't try to help or offer a solution, they just said "we do not provide" so we made do with about 25ml of shampoo and a sliver of soap between two of us for 5 days.
The snorkeling was nice, we saw a lot of different fish, though there isn't an actual coral reef. We also saw some baby sharks. There is snorkel gear available to use however it;s up to you to wash it before use - nothing is disinfected. I'm also a little skeptical about the safety in general, especially for families, if you take kids here you will need to watch them like a hawk while they are in the sea because no-one else will. We took the snorkel trip to Ringgus Island, the boat dropped us off at the pontoon. They did not warn us that there was a very strong current that we had to swim across so the next thing I knew I was being swept away and couldn't swim back, my husband had to call for the boat to pick me up. All the the other snorkel groups were in the lee of the island and were given bouyancy vests - we were not, not even on the boat.
The food was very mediocre and not something I looked forward to at all, rather something to be endured. Breakfast and lunch were ok but not great but dinner was really not very good. We also got bitten alive by mosquitos during dinner despite using repellent.
It seemed like a very family friendly place and there were a lot of children there - not a problem and they were all impeccably behaved but from the website I was given the impression that this wasn't geared towards young families. Had I known that I probably wouldn't have stayed here as we were there as a couple. If it rains there is very little to do.
I was also a little upset by the resort practice of dumping the left over food and vegetables in the sea every night after dinner. This attracted fish which then attracted sharks - a group of about 5 adult reef sharks every night who came to feed off the end of the pier where people swim from during the day. Aside from the fact that I strongly disagree with dumping any kind of waste into the ocean I am also dubious of the practice of getting wild animals used to being fed in an area that people use. This is usually strongly discouraged with bears etc so I would assume it would be the same with sharks.
We were dropped off at the dock in town to catch our flight back then the boat left. They did not accompany us to the airport or even call the airport to make sure that the flight was on schedule. It wasn't and we had a 7 hour delay.
In all, a not unpleasant but somewhat disappointing stay which really wasn't worth the money it cost. It's not even a 4* resort let alone a rustic 5*, despite what they say.
don't pick the tree house if you have any insect phobias!
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