Went to Tioman for a diving trip and stayed here because of recommendation of travel agent. Poor experience overall, service and management was poor and quality of food at their restaurants was bad as well.

we were 12 people and booked 05 superior rooms.initially tried to book through internet but could not get so called up hotel and booked rooms. we had great experince rightfrom the beginning to the end. staff are very courties and efficient. Although there was a long queue for check in but reception manage to give them room very fast. Restaurent was very big and accommodative. on our special request they set a nice table on the pool sid for our special get together dinner. Beach and swimming pool is fantastic. Rooms are well maitnatined and don't forget to enjoy beach bar band in the evening. This Filipino band is a great entertainment in the night. We will come back again and will reccommend to everyone who wantsto visit Tioman.

me and my spouse are avid travellers and considered ourselves easy going and non picky about things. we have been to tioman but stayed at the considerably cheaper paya beach resort. we wanted to stay at paya again but was full thus had to settle for berjaya.

heard about the negative reviews about it but decided to go ahead anyway.

should have heed the advice....

granted we aint some VIPs or checking into some 6 stars resort but the staffs at the reception need to be paid more in salary... why ? coz they don't freaking smile. ok, nevermind.

i got myself a superior room. not that fantastic. ceiling fan is noisy and the china made aircon, crappy. and to my surprise, the toilet rolls were recycled ! yes.... recycled coz it was not a new roll. oh boy.

food, fair enough. nothing fantastic. no complaints but please be prepared to get unahppy looks from some of the waiters when you asked politely for more water.

the ultimate crap... the so called free snokerling trip... they freaking took and dump us on a floating platform in front of a small island. when we (some of the folks in the group are avid swimmers) kindly feedback that the current is way too strong and requested to be drop nearer to the island, the reply was "sorry, management decision".

we were left high and dry on the platform for the next 30 mins while we look in envy at groups from other resorts snokerling happily away. ridiculous !

one of the older staff even commented negatively and bittery about the way berjaya treats it customers, which i will not elaborate.

when we were finally brought back to shore, they even had the cheek to tell us to snokerll along the shore ! sure... look at basket bags, bottles and dead leaves ?

whatever it is, me and my spouse are considered as experienced travellers and we never had any complaints (we are not picky and cannot expect perfection all the time, humans err) but seriously, we will NEVER EVER EVER stay at berjaya again.

we are in fact, looking forward to going back to paya beach!

so fellow travellers, please be warned.

unhappy.

Singapore

Stay away from Berjaya resort. The rooms are terrible, leaking air-conditioners, bed bugs, lumpy beds, closet doors which are falling off.

The Chinese restaurant is terribly overpriced. The "one person portion" of noodles costing RM15 (approximately US$4) is enough to feed only my 18 month old nephew! Service is extremely slow! Go to the Chinese restaurant just outside the gates of Berjaya where the foods is better and MUCH cheaper. The owner Mr Guo is also very friendly!

Be careful of tours arranged through the two tour counters at Berjaya. We chartered a boat for squid fishing, and were given 2 boatmen who were both about 18 years old, and they have no clue where the squids are. They were so ill-prepared for the fishing trip,they had no nets to catch squids nor buckets to hold the squids. Worst of all, they were so disinterested in helping us to catch squids, they actually slept during the fishing trip!