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“Good experience!” 4 of 5 stars
Review of The Smokehouse Hotel & Restaurant

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The Smokehouse Hotel & Restaurant
Jalan Jeriau, Bukit Fraser 49000, Malaysia   |  
Hotel amenities
Ranked #1 of 5 Bukit Fraser B&B and Inns
KL, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Good experience!”
4 of 5 stars Reviewed March 8, 2009

I was skeptical when going to the "Smoke House" again... previous experience from Cameron Highlands with the same hotel name only brought me endless of disappointments.

But after going through Trip Advisor's recommendations, I've decided to go for a try... and it does not disappoint at all!!!

It's my first time here in Fraser's Hill. Yes, to some it is very boring. I knew this for some time so I adapt for a different experience - stay longer in the hotel. Take a fresh morning walk. Have tea and scones while watching the birds singing in the garden. Have a walk at some of the jungle trails. Drive to any spot, park your car and start walking around! And of course, watching the birds in the process... it is definitely relaxing!

Anyway, we had quite a good deal in the package - complimentary breakfast, tea and scones and drinks. While having dinner at night the food is tasty, filling and affordable. We got 20% discount from it.

The room is very nice, spacious. The interiors were beautiful, albeit old and worn out... to me it kind of work because I do not want to see everything TOO NEW. That makes the environment looked so much more authentic.

The garden is not as great as the other SmokeHouse in Cameron, but still... it's nice as we spotted a few birds singing in the trees, and we can see the mountain range just across the valley.

There's just one tiny problem - Ants! And it's in the bathroom! They gotta get rid of it.

Overall, I cannot say it's the BEST, but most importantly it gives me the smile everytime when I thought back of my stay in the hotel. I think that's the most important thing of travelling.

Definitely recommended!

  • Stayed March 2009, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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90 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Kuala Lumpur
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 3, 2009

The winding road up was quite terrible since I suffer from motion sickness. It's good to go on an early trip since there is a schedule for the one-way (traffic) use of the road up the hill, called the "The Gap".

My minor headache disappeared the moment we reached the end of the "The Gap", into the little town of Fraser's Hill. The cool air and the non-commercialised atmosphere was refreshing. I was pleasantly surprised by its old town charm and peacefulness - no fast food chain restaurants in sight or touristy shops/hecklers to mar its natural beauty.

The hotel is situated on the higher part of Fraser's Hill and is by the windy road leading to the Jerai Waterfalls. It was love at first sight for me. I loved the black and white exterior of the building even though it did look like it needs a coat of fresh paint. There were wall creepers everywhere, a tea terrace facing a magnificent view of the mountain range, as well as, different species of birds chirping in the trees!

The room, Halcyon Lodge 1, is furnished with a quaint English four-poster bed and a patchwork quilt, a writing table by the window, a dressing table, a clothes cupboard and two chintz armchairs. The bathroom was very clean and classy - Iooked like it was recently refurbished.

The food is a tad overpriced by Malaysian standards, but it's a treat to experience tea time on the terrace with authentic English scones, strawberry preserves and clotted cream. The English scones set comes with a huge teapot so there was enough tea for three people. Watch out for the birds that love drop by during tea time though. They apparently have developed a taste for the scones!

The full English breakfast that comes with the room price is excellent - generous portions of beef bacon, sausage, baked beans and omelette. I loved the strawberry preserves with real bits of berry in them - not the standard hotel fare of watery, strawberry-flavoured jelly/jam in sight!

For lunch and dinner, we walked over to the food stalls which was located near a children's playground(about 5-10 minutes walk from the hotel). The food stalls offered not only Malaysian food, but also Western staples like chicken chop, fish and chips. The prices were still reasonable and cheap by Kuala Lumpur standards.Not to be missed are the beef and chicken satay(marinated,skewered and grilled meat on sticks)!

The staff at hotel were extremely helpful, friendly and accommodating. They managed to keep the ambiance relaxed, peaceful and as cozy as home. Kudos to the front of house manager, Mr Amjed Hafiz, who made all of us feel welcome and made sure our stay was enjoyable.

I would definitely recommend this bed and breakfast hotel to people who are looking for peace and quiet. For those seeking some entertainment, they do have a TV room(with Astro), a reading room(with tartan rugs for warmth!) and a pub (with a working fireplace at night!).

  • Liked — Small number of hotel guests.
  • Disliked — Limited area to explore.
  • Stayed January 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midlothian, United Kingdom
Top Contributor
66 reviews 66 reviews
48 hotel reviews
Reviews in 48 cities Reviews in 48 cities
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed January 27, 2009

Just back from a Chinese New Year break in Malaysia. Spent one night at The Smokehouse and it didn't disappoint. Yes it's a bit shabby round the edges and there were a few more ants that I would have liked in the bathroom, but that just adds to its faded colonial charm. It was extremely comfortable and quaint. The staff were excellent and attentive. Our room (Alexander Suite) faced the back of the property but it was huge and comfy with a nice bathroom and wonderful four poster bed. Due to the misty environment and all the soft furnishings, things are a bit musty but again, that didn't bother us at all. It was really lovely. Afternoon tea on the terrace looking out over the hills and watching the birds was delightful. A word of warning, though. There are hundreds of leeches up Fraser's Hill so beware when you go walking!

  • Liked — Ambience of another era, fantastic location
  • Disliked — Nothing
  • Stayed January 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed December 21, 2008

I had wanted to go to Fraser's Hill for a long time and it did not disappoint. It is very simply and very quiet. However, the misty green scenery is very moving and atmospheric. The walks were a bit muddy but enjoyable. So long as you are not an action (or sophistication junkie) and are after a peaceful weekend, this is the place to go.

Apparently unlike the Cameron Highlands, Fraser's Hill is relatively undeveloped. You will not find much here in the way of sophisticated hotels or restaurants. I understand some very exclusive bungalows are available. But, as far as I could tell, they were self-catering and a tad more than I wanted to pay. This really only leaves one decent choice - the Smokehouse.

The building and gardens are lovely. We ordered one of the suites with an open fire. This was hugely enjoyable and we zealously burned our way through as much firewood as the friendly staff provided. The food is pretty average - think of the stodgy fare of an English boarding schools and you will have some idea. However, the dining room and bar area are nice.

My main complaint - food aside - is that the building is poorly maintained. It costs as much as a swanky hotel in KL, but really needs a thorough renovation. It is well run and managed, but more shabby than it really should be. Perhaps this is the price you pay for going somewhere quaint and quiet like Fraser's Hill. But the hotel is let down by this fault.

Overall, it is better than virtually every alternative in Fraser's Hill. However, some improvement would not go astray!

Stayed December 2008
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Petaling Jaya, Malaysia
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 9, 2008

Just about 2 hours from the hussle and bussle of the KL town you'll find Frasers Hill. a little hill that sits spread out over 7 hills on the Tahan mountain range.

Decided to take my parents for a weekend break to celebrate my dad's birthday and it was a good trip. booking the rooms and securing them was easy. just a call and they would do the necessary to help you complete your bookings (payments are needed to secure your room reservations) before heading up.

The Smokehouse is a Tudor style building that houses about 16 rooms, which comprises of standard rooms, suites and family suites. do try to get Halcyon Lodge 3 and the Laura Suite. the feel of it is a typical English style living. just lovely! the rooms may appear old as they are. toilets are refurbished and has new tiles and are very clean. the standard rooms comes with showers wherelse the suites have bathtubs. some rooms may have that 'musky' odour to it as the furnitures are old and also carpetting. could also be that when no guess stays, they close the windows and gets little air.

you can opt to have dinner at the restaurant in the main building where they serve English dinners. for some, the meals here might not be that economical BUT its good. a full course dinner here can set you back MYR80 (approx USD25). for tea time, do try out their scones. they are about the best that i've tried so far. do get a space outside for tea, just cooling and a lovely environment. doing so you'll also be visited by some 'feathered' locals.

the staffs of the hotel are friendly and are always at their best to assist you in anyways. no qualms here. was just up there 3 weeks prior and the service is still the same, if not better. other things would be all rooms comes with English breakfast. parking may be a bit of a problem during the weekends as they are always fully booked. do remember going up the 'Gap' are odd hours so do time yourself if not you'll get caught an hour plus waiting in turn to go up to Frasers. other than this, i'd say its a real great R&R place to be for a short getaway and lots of fresh air!

  • Liked — Environment
  • Disliked — Needs better maintenance
  • Stayed June 2008, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed March 29, 2008

We had a very pleasant stay in the Smokehouse. It was an easy drive up from KL and good to see some of the countryside on the way. The hotel makes a change from your standard international business hotel. The best way I can think to describe it is "Colonial meets a Malaysian interpretation of an English theme pub".

Our room was a good size, with massive bathroom overlooking the jungle. It all seemed clean and the staff took care to remove their shoes before entering the room. It came complete with open fire, which you could request to be lit in the evenings. This useful to drive out some of the tropical dampness that you get so far up in the hills.

Service at the hotel OK, but a little slow at the bar and restaurant (Which does pseudo-English, not Malay food). The terrace is a nice spot to sit out, have a cream tea and watch the birds fly by to scoop up the crumbs. Overall it feels a little past its best, looking a bit tired in places, with paint peeling. It feels like it hasn't really been looked after for the last couple of years.

One thing to note is that it's little way up the hill from the main part of the town, but no problem if you've got a car. In town there's a few places to eat: Chinese, Malay etc. plus some hawker stands, so you don't have to eat at the hotel.

  • Liked — Location in the hills is fantastic
  • Disliked — Could be better with a bit more care and attention
  • Stayed February 2008, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Smokehouse Hotel & Restaurant

Address: Jalan Jeriau, Bukit Fraser 49000, Malaysia
Location: Malaysia > Pahang > Raub District > Bukit Fraser
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #1 of 5 B&Bs / Inns in Bukit Fraser
Price Range (Based on Average Rates): $
Number of rooms: 25
Reservation Options:
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Also Known As:
The Smokehouse Hotel And Restaurant
Smokehouse Hotel Bukit Fraser

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