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“Way below my expectation” 2 of 5 stars
Review of Lexis Port Dickson

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Lexis Port Dickson
3.5 of 5 Hotel   |   Batu 2, Jalan Seremban, Port Dickson 71000, Malaysia (Formerly Legend Water Chalets)   |  
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Hotel amenities
Ranked #7 of 33 hotels in Port Dickson
Kuala Lumpur
Top Contributor
58 reviews 58 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
42 helpful votes 42 helpful votes
“Way below my expectation”
2 of 5 stars Reviewed December 2, 2012

With the price I paid, I expected more from this hotel.

Cons:
1) Internet: Very very horribly slow.
2) Bed: Was not properly made, there were "bumps" on the sheet, as if there were "creatures" hiding below it.
3) Day bed: Bedsheet was dirty & dusty, not sure if the sheet was ever changed?
4) Balcony: There was a used bait underneath the chairs!!! It made us really wonder how extensive the cleaning prior to our check-in was... We actually called Housekeeping and the guy was kind enough to re-sweep the floor for us and man oh man, was it dusty....
5) Bathtub tap wasn't really working.
6) Fridge & aircond were making so much noise that it disrupted our sleep.
7) TV kept blacking-out constantly
8) Phone wasn't functioning either. Every staff kept asking us to dial "5" for Reception (but the number actually went to the Spa) or "0" for operator, but dialing "0" actually led to nowhere.
9) Coffee house - It looked more like a nest for flies than an eatery. Everywhere you go, voila! Flies on your food, flies on your drinks! Flies! Flies! Flies!

Do I really need to go on? Come on.. For the price that Lexis is charging, don't the occupants deserve better facilities and service? At the first complaint of the bedsheet & bathroom's condition, we should've been offered another room.
But then again, perhaps all rooms have the same issues.

The only good things would be: They offer decent views, courteous staff and they actually provide complimentary birthday cake.

Sigh.
What a disappointment.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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267 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
1 review
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 24, 2012 via mobile

Expensive hotel yet lousy facility operation hour! Staff attitude are poor, not friendly....we paid for that much but we don't get the service....!!!

I think there's some other hotel with more reasonable charges in port Dickson are much much better..

Sorry to said that... I won't recommend..
:(

  • Stayed November 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor Bahru, Malaysia
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 6, 2012

Stayed for 3 nights. Overall is ok with a unique setting in the tower block where you enter directly into the bathroom the moment you open the room door. Actually make sense as you can clean yourself if you were muddy with outdoor activity and avoid ruining the hotel room.

I suggest that the hotel add more equipment in the gym as it is severely lacking. The food in the coffee house should be improved as there is no variety and the staff did not top up the buffet as frequently.

The water chalet should be interesting but only stayed in the tower block. The staff was friendly and helpful. The tower block has two beds, king and queen so bringing family is an option.

Room Tip: Try getting room from row XX05 till XX13 as this will be the rooms that face the Malacca Straits.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kl
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed November 6, 2012

Company had a conference here recently. Didnt get to stay in the chalets which is the main attraction , was put up in the tower blocks. Still had a good time. Enjoyed the views out into the straits. Sea breeze was amazing. Hotel staff are friendly and efficient. Cleanliness was good. The open concept bathroom when u enter through the main door gets some getting used to and was quite quirky for me. Had meals at the resteraunts and the food had a homely feel to it. Swimming pool so-so. Major downside is that there is no beach! have to go to nearby places for some sand. Despite lots of tour groups staying here, the hotel was very quiet and didnt feel crowded at all. If I had to pay for the stay myself I might find the prices a bit steep but I didnt pay for it so im not complaining!

Room Tip: sea facing rooms are great
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KL
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 5, 2012

Booked a chalet here for one night after a seafood galore nearby. Welcomed with lime drinks. Room is nice but maintainance can be better. Open shower slightly runned down. Blinder for balcony door is broken. Good thing there is wifi and you could just sit inside the room and facebook all the time with the sound of sea wave. Sea per se, well its PD so do not expect blue paradise water.

Service and friendliness of the staff is good. A lot of actvities. Enjoyed our karaoke time. Quite cheap too for 65 ringgit up to 10 people in 1 room per hour.

Went next hotel for so called entertainment.. very disappointed. PA system is really bad. Too much noise and too loud. They should instead substitute it with jazz or real lounge entertainment rather than trashy music bar. Seems like a place to get drunk rather than to chill out.

Did not try the SPA. Very pricy.

Had shisha.. it was so so. Family activities - a lot. Games, sports and stuff. If you have nothing better to do in KL and wants a nearby chill out place to just hang out and spend sometime either alone or with families while listening to the beach waves, this can be it.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puchong, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 5, 2012

very nice place to stay. Recommended to bring along family members to get together. I did stayed at your deluxe chalet with private pool where the kids can enjoy swimming with maxiimum supervision from the parent and can enjoy swimming all days. Very private and cozy. Will definately come back to this resort whenever I wish to spent my holiday in Port Dickson.

Room Tip: Room with private pool recommended.
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  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 28, 2012

This trip was the worst trip i've ever had, everything from this resort was a ripoff everything is about money and the service provided was fuxxxxx terrible. This place is really to rip off outsiders and visitors from other countries, don even think of stepping into this resort if you wanna get rip off or you have plenty of dough to spare. the facilities are terrible and everything is so...how do you say it? old and pricey. will i step again to this stupid place? NO I WON'T, guys do your own research first before deciding on this stupid place, there is hell lot of other great places with great view in port dickson. My 2 sens advice.

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Lexis Port Dickson

Address: Batu 2, Jalan Seremban, Port Dickson 71000, Malaysia (Formerly Legend Water Chalets)
Phone Number:
Location: Malaysia > Negeri Sembilan > Port Dickson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #7 of 33 hotels in Port Dickson
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Lexis Port Dickson 3.5*
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Also Known As:
Lexis Port Dickson Hotel Port Dickson
Legend Water Chalets Port Dickson

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