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“Just average...” 3 of 5 stars
Review of Duta Hacienda Riviera Resort

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Duta Hacienda Riviera Resort
Jalan Pantai | Mukim Pasir Panjang, Port Dickson, Malaysia   |  
Hotel amenities
Ranked #24 of 33 hotels in Port Dickson
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Just average...”
3 of 5 stars Reviewed February 7, 2012 via mobile

Had to swim at a dirty swimming pool,an average room service,had to walk around 1km before reach the swimming pool,no beach view,just man made river,limited electric plug so u have to switch off your iron before u can use that for a keetle,just a small cup to make a coffee or tea,not suitable for kids and the bed is nearly 45minutes driving from nearest town to this resort.

  • Stayed October 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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12 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    1.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
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  • English first
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English first
Kuching, Malaysia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 17, 2012

Avoid this place at all cost! Room was dirty. Seems like no one stayed for a very long time. Check out immediately!

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  • Stayed January 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed May 17, 2011

It's such a pity to see this place that has great potential but totally in a mess. Duta Hacienda is part of Palm Springs. The setback is you got to check-in at Palm Springs (near the guardhouse) and then drive to Duta Hacienda (it's about 2-3 minutes away only) but this is what the owners should have thought about in the first place. You can either provide shuttle for the guests or create a route directly from Palm Springs rather than driving out on the main road again to DH.

After checking in, we just took a look at the main clubhouse, where you got to go if you want to swim..again..you got to drive here from DH. To be honest, they have so many great ideas within that area...they have (or had) a caravan park where there are a number of caravans to be rented and stayed in. However, these are not in operation (which i have no idea why?). The pool is huge! which they added sand in...to be a sand pool? It looks ok but it may be a diffcult to maintain with the sand in the water. Even the children's playground is not properly maintained as they are showing the rusts and it could injure kids who plays here.

Now..after checking out the main clubhouse area, we went to our room. Surprisingly, it's clean. The bathroom was ok too except for the toilet where the flush wasn't working. As there's no phone in the room, there was no other way to contact maintenance (huh??). Room aircord was good..pretty cold and the shower is good too..good water pressure.

I think there's only a few blocks that are being used..and I noticed that further up there's incomplete blocks.

I am left to deduce that the owners/management had such great plans but either they ran out of money or they probably enjoyed the first part of the profit and then didn't bother looking after that.

This place would be good for those on a budget or going for seminar as there is a seminar hall.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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kuala lumpur
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 6, 2010

even the location is a bit far from Teluk Kemang but the traffic is so clear not much jam. The room is in very good condition and very spasious but the surrounding really need a lot of improvement . . so many abandoned block which looks like spooky ghost town. The facilities (pools and cafe) are far away from the room and .. . please provide some kind of transportation to all the facilities. Please upgrade the cafe and also the pools.

  • Stayed November 2010, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Kuala Lumpur, Malaysia
1 review
2 of 5 stars Reviewed November 1, 2010

good things - checking in & out smoothly, big room (superior) with one queen size. can easily accomodate family with 4-5 children. pool ok & relaxing but the 3 jacuzis under renovation or abandoned..

bad things - distance from pool. wallauweh...good for exercise..1.5km from room!!... got man-made riverview but not properly maintained. no nearby sundry shop or restaurant. had to travel few kms before reached Teluk kemang. Very scary surroundings especially at nights with abandoned "caravans". Breakfasts menu sucks. Only served fried rice n noodles with tea n coffee. No beach view at all!!

Suggestions - build more restaurants nearby. Engage shuttle bus or golf car for easy carrying patrons from place to another. (Especially from hotel to pool)

But at the end of the day, deserved the cheap price @ RM148 (should be RM168 plus RM20 petrol for cost of travelling inside the resort) haha...

  • Stayed October 2010, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaysia
1 review
1 of 5 stars Reviewed February 1, 2010

First, the resort looks like about to run out of business, most of the building were abandoned. The room that i stay was quite far away from the lobby and the rest of the facilities, The surrounding were quiet and not so much guest around. At night, it's like a ghost resort, u hardly see people around there.

Second, as for the room, its quite roomy though there is NO phone in the room. Yes, u hear my right, u gotta use your own mobile phone to call out, Its so INCONVENIENT when u wanna call the front desk for service. Tab water (dirt/mud water)is horribly dirty, and the water heater is lousy.

Last, the service over there is freaking terrible, when i booked my room, it comes with a complementary breakfast which will sent to my room. Guess what, no breakfast given and i was told to wait for them to deliver the breakfast. After waited for1 hour plus still nothing, i give up. Damn, they can't even freaking provide the breakfast for 2 in 1 hour, they surely sucks! They didn't even honor what they advertised in their promotion, so why bother to include free complementary breakfast in their ads.

Overall, they deserve no star. If u have not experience the worst resort/hotel, this is the place for u.

  • Stayed November 2009, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 24, 2009

Spooky place, some buildings were abandoned. We were given standard room, 4th floor. Climb up the spooky and dark stairs. Room is huge and clean. No doubt. But only got 2 pieces of small soap, 2 towels, 2 mugs, a cattle. That's all. No coffee packets, no shampoo packets. No housekeeping (be very surprise!), no Astro (duh!) and tv signal was bad. The sand pool was dirty, the kids pool was stained. The jacuzzi was not operated. Nothing. Like a dead town. RM115 per room, better go somewhere else. No morning newspaper too. The worst hotel place in Malaysia I have ever been to (even Chow Kit motel also got shampoo). I will write full review in my blog, http://sherrina.com.

  • Liked — the big bed
  • Disliked — the room, the pool
  • Stayed January 2009, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Duta Hacienda Riviera Resort

Address: Jalan Pantai | Mukim Pasir Panjang, Port Dickson, Malaysia
Location: Malaysia > Negeri Sembilan > Port Dickson
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #24 of 33 hotels in Port Dickson
Official Description (provided by the hotel):
Opening in 2007. ... more   less 
Also Known As:
Duta Hacienda Riviera Hotel Port Dickson

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