As long holiday approach, I decided to make a short trip with the family to Port Dickson & Permaisuri Resort has been choosen as it's offer a good rate & with nearby beaches & place of interest.
Off most star rating Hotel & Resort that I have been staying....this Hotel dosen't worth any star which due to poor management & maintenance.
Upon step in to the lobby....we already have a very poor impression as the lobby floor were so dirty & wet(all guest just walk through the lobby going into the lif with wet clothing) 1 lif were under maintenance which left only 1 lif up to 10 floor with more than 100 rooms.(You can image how slow we need to wait for a lif which stop at every floor) while waiting at the lif till step in the lif, you can smell kind of horrible smell.
As step out from the lif, we saw a bed & smoe pilow laying at the corridor infront of the lif.....OMG!! Are we check in a low-cost "Flat" Thats still not the worst.
We start loosing our travelling interest upon step into the room. Lights & aircon wasn't work well, as some lamp shell dosen't have light bulbs, aircon not cold (with no remore control & no cover), curtain trail drop off, cabinet will horrible smell. Worst.. toilet bowl cannot be flush & thats no shower curtain...when ever we shower....water will sprinkle every corner of the wash room, plus it will get flood in the bathroom after a while. No towels is provided.
When trying to make calls to House Keeping, Maintenace to complains....the phone dosen't work at all.......Went down to receiption to make some complain.....the staff at reception than calling to the relevant departments....1 of the staff were watching her yourtube via handphone, while the other was doing her her own creation of handicraft without notify me ...of when the maintance & the housekeeper will come to my room...........OMG
Next thing....when we making a short tour of serrounding Hotel...........hmmmmmmm....we feel like going to wet market as all floor at lobby are so wet & dirty. rubbish arrround the gardening & compound ....as we passing by the poolside before heading to the beach.....OMG !!! Now I wonder why the guest dosen't change the clothing at near by washroom by the pool, as most toilet were so sting of pee & some diapers laying on the floors (very very disgusting)
About the beachsite........hmmmmmmmmmm, no mood to be disclose anymore....as the hold family travelling mood has been distroy. End of the day, beside going out of dinner....we just stay in the room for hold night & check out earlier in the morning straight back homes.
Never ever chose this hotel......as you will be disppointed by end of day
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.