Decided to try something totally different - to spend Chinese New Year (eve, D-Day) at a resort with family. In the past, the CNY has been spent at home.
For something new, of course there would be risks, or things out of expectation, to be precise, disappointment.
Before I proceed to share what I am disappointed with Grand Lexis Port Dickson, let's begin with the good part. Just bare with me, actually nothing much to elaborate.
1. It is not located on the busy Port Dickson road stretch, where famous Avillion Port Dickson is. BTW, I have reviewed Avillion PD before [http://www.tripadvisor.com.my/Hotel_Review-g303991-d505424-Reviews-Avillion_Port_Dickson-Port_Dickson_Negeri_Sembilan.html].
So this is good. As the road leading here is less busy.
2. Fast service. Requested for more towels, water etc, they delivered them fast.
3. In-room pool. The kids love it. Probably the highlight of the trip.
Let's talk about the down sides.
a. 5-Star. Not sure rating done by who.
b. The towel is seriously not the 5-star category. It is even worse than the towel in the no-frill budget hotel.
c. Room layout. Again it is not 5-star. Badly design. It took me some time to locate a kettle. It is hidden in a closet. To get the water, you have to head to the other end of the room.
d. Small dining hall. I wonder how is the hotel going to host everyone when everyone is there for breakfast.
e. Cleanliness. Again, not the 5-star standard. Cigarette butts, everywhere next to the poor. I supposed the housekeeping missed all these, so obvious.
f. There is actually no beach attached to this hotel. Major down side.
g. Hospitality, lacking to the max.
h. There is fast service and then there is service without passion. Yep, Grand Lexis PD has no passion.
i. Everyone is paying customer, me included, should be treated equally. I do not feel any passion nor love for anyone to block off any car park for me. Unlike the others.
You would probably know if I would be back again.
No ang pow for the correct guess :)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.