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“Boxing day holidays at Thistle” 4 of 5 stars
Review of Thistle Port Dickson Resort

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Thistle Port Dickson Resort
4.5 of 5 Resort   |   KM16 Jalan Pantai, Port Dickson 71050, Malaysia   |  
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Ranked #1 of 33 hotels in Port Dickson
Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Boxing day holidays at Thistle”
4 of 5 stars Reviewed January 4, 2014

Overall enjoyable. Facilities were as expected and the swimming pool was good. Only problem was that i requested for a King bed yet i got 2 singles. Not what i expected. Tip: Those traveling to Thistle, make it a point to confirm and double-confirm your room preferences because it seems they just have trouble in this area. Aside from that, it was an enjoyable trip! To Thistle, if you are reading this,do invest in lighting up and providing more signage and lighted ones so guest do not have to worry missing your place. Lastly, advise to your guest that breakfast coupons can be bought. Cheers!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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English first
Singapore, null, Singapore
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 3, 2014

We stayed here for 2 nights in Dec 2013. It is a huge laid-back family style resort but far from luxurious. It's fun for a family holiday with several swimming pools with slides for the children and ample grounds to walk. It has a decent beach but no beach activities were available. This was one of the main reasons we signed up for the package on their website, which offered activities for the children. This should have been specified on the hotel website.The ground floor had lots of activities such as table-tennis and kids games and movie room for the older kids. They had a kids club as well for the smaller kids but it did not look good at all. The activity they had planned for the kids on one of the days was a candy hunt, but it lasted barely 10 minutes so not very useful in keeping the kids occupied while parents try to relax. There is a good spa on the property and we were very satisfied with the massage. Unfortunately, service at this hotel was not the best. The service at the main restaurant was sub-standard and slow and staff not very well versed with the menu, buffet pricing etc. There was poor coordination among the staff in the main restaurant and not acceptable given the price category of this hotel. Similarly room service and service by the poolside was slow and the fried snacks we ordered tasted strange because of what tasted like reused/old oil. On one of the days, our room service took almost 2 hours to arrive. On another day, the order was wrong...chicken nuggets became fried rice. Coffee and tea at the main restaurant for breakfast and buffet dinner was self-service.. unfortunately the coffee machine was not at all in good working condition, which led to frustration amongst guests just trying to get that first cup of coffee in the morning. The rooms were spacious but are in need of a spruce up. In fact one of our rooms had lots of problems and the first day we arrived we required a lot of things to be sorted out, such as the air-conditioning not working and hooks falling down from bathroom, flush not working etc. There was a lack of the "clean" feeling, especially in the bedding. The worst thing was that the pillows were smelly and the blanket from the cupboard had a stale smell and to top it all off, my 5-year old son who slept on the day-bed woke up with a massively swollen eye and ear which the doctor confirmed was from a bug, probably a bed-bug.

Despite all the issues, my kids still had fun at the resort... it's swimming pools being the saving grace !

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 3, 2014

We wanted to praise the good service of the hotel bell boy, the refreshing welcome drinks and the clown to entertain our son. We were unhappy as we have been told that our room was not ready despite we arrived the hotel after 3pm and have to wait for 45 minutes for it to be ready (due to rooms fully booked the day before) but the front assistant has nicely offered a late check out time for us at 4pm the next day. Thumbs up for the spacious Deluxe seaview room, comfortable bed and baby cot for our son. Our son loved the children's swimming pool as well! The children's playroom is an added point but sadly that it's poorly maintained (toys with missing pieces, the damaged wall cushion etc). The hotel should also maintain its private beach. We were really unhappy as our package comes with free 1st drink at Cumulus Bar and the front desk has confirmed that no voucher was needed however the bartender said that we must get the vouchers when we were at the bar thus my husband have to walk all the way back to the hotel to get the voucher and after giving the voucher to the bartender, he said that we could only choose non alcoholic drinks though our package stated that we could have beer or house pouring wine! Besides that we have been told by the front desk that our package did not include breakfast though it has been clearly stated on the voucher and confirmed with Arnie Yusnita via email however the front desk assistant told us off harshly that Arnie is based in Thistle Johor which was not our fault as her contact was listed on the hotel booking voucher. After complaining and resending the voucher to her, she only reluctantly issued the breakfast vouchers for us after we insisted for the vouchers as we did not want the same issue like the Cumulus Bar happened again. The hotel should have proper communication on promotions offered as it's inconvenient for hotel guests like us with young children to walk back and forth to deal with all these miscommunication!

Room Tip: Ask for higher floors room so that the seaview will not be blocked by the trees
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malaysia
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 2, 2014

We arrived at the hotel on 31.12.13. We, two families, checked into room 306, 308 and 310. We were so surprised when we were given a room upgrade. The suite was beautiful, comfortable and luxurious. I just wish that I could stay here everyday! The New Year Eves buffet dinner spread at the Fresh restaurant was amazing. There was so much food and the BBQ was delicious. After that we went to Cumulus bar for the New Year countdown. All the staffs were helpful and cheerful.So much improvement from before when it was known as Guoman Resort.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 1, 2014

Stayed there on 31st Dec 2013 till 1st Jan 2014...just for one night....a mistake...should have stayed longer...Such a wonderful and nice place....the Resort is very much Family oriented and the staff there does their best to please all the guest...the Dinner (New Year Eve Buffet BBQ) was superb!!!...fantastic amount of choices at that restaurant named FRESH......we had a good time there but too short of a stay..wish I had booked for at least 3 days and 2 nights.....sigh.....I will go back there again.......

The swimming pools and the beaches are superb...with a lot of activities choices....too much things to choose from....just loads of fun.....and my kids just loved it.....

We had a great Countdown party at the Cumulus Bar seaside restaurant ..it was well planned and ample of seats and places to hang around and mingle with the crowds...Cheerful and blissfully exciting atmosphere.......Fireworks and cheers from the all the guest makes things worthwhile......all more to add to our memories of this place....

Will definitely come back to stay again....and Kudos to all the resort staffs for sacrificing their own time to make things pleasant for all the hotel guest.....The feel good factor is way higher than expected and the resort delivers it at full high marks.....

Thanks again to the Resort for making our Year end the best we had for years......

Room Tip: get the Premium suite and adjoining Deluxe Seaview rooms if you are bringing families...really worth...
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 1, 2014

Stayed at thistlePD from 9-11dec. The best hotel with best service . Front office staff Mr theva and Mr Raj greeted us on arrival which made us feel so special and they attended to our special requests promptly. I have stayed at thistle many times before and will definitely come back again. The staffs of this hotel always make our holiday so special. Special thanks to Donald- pool side bar too.

Stayed December 2013, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 30, 2013

It was my sisiter idea that we go there. From the start we check in, the activities non stop. Not only for children but adult too. What i love most is the pool. There are few pools there. In simple all i can say it was a wonderful stay. Looking forward to be there again.

Room Tip: 3rd floor facing the pool.
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Thistle Port Dickson Resort

Address: KM16 Jalan Pantai, Port Dickson 71050, Malaysia
Phone Number:
Location: Malaysia > Negeri Sembilan > Port Dickson
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Port Dickson
#1 Top resorts Hotel in Port Dickson
#1 Spa Hotel in Port Dickson
#1 On the Beach Hotel in Port Dickson
#2 Best Value Hotel in Port Dickson
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Thistle Port Dickson Resort 4.5*
Reservation Options:
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Also Known As:
Thistle Port Dickson Hotel Port Dickson

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