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“Huge, Clean, Safe & Private Inland Sea (with lots of kids activities)” 4 of 5 stars
Review of PRIMALAND Port Dickson Resort & Convention Centre (PRCC)

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PRIMALAND Port Dickson Resort & Convention Centre (PRCC)
3.5 of 5 Hotel   |   No.1 PD Prima, Batu 13, Jalan Pantai Pasir Panjang, Port Dickson 71250, Malaysia (Formerly BEST WESTERN Prima Inland Sea Resort)   |  
Hotel amenities
Ranked #28 of 35 Hotels in Port Dickson
Jiangdu, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Huge, Clean, Safe & Private Inland Sea (with lots of kids activities)”
4 of 5 stars Reviewed April 20, 2013

The water park is huge, safe and clean. We feel that this is so private to the hotel guests only unlike beaches are open for public and with no sense of secutiry and safety.

Our children really enjoyed their swim and the little one spent three hours at the Kids paradise with tremendous fun, while my parents had their snacks at the water park Cafe overseeing our kids playing at the water park.

An enjoyable and commendable holiday for us.

Room Tip: Ask for a Water Park View Room/ or Suites with balcony
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravisTanBW, The Management at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this review, April 22, 2013
Dear JiaJun C

Thank you very much for taking the time to share your experience. We are delighted to hear that your recent stay had form a memorable experience to you.

Water park is one of our key attraction to our resort and we are very happy to know the well feedback about our water park.

We are glad to hear you & your family enjoyed the stay with us and found the facilities & environment of the property to your liking.

We hope to have you return to BEST WESTERN Prima Inland Sea Resort again whenever you plan your future visit to Port Dickson.

We hope to welcome you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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254 reviews from our community

Traveler rating
    28
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    61
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120
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10
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Kuantan
2 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 20, 2013

In general, this is a very good theme family resort. Our kids enjoyed so much during our shirt stay. Service standard is also well above our expectation for a 3 star property.

We have stayed in many 3 stars resort, this resort is one of the best 3 stars properties. There were some minor short comings ( But my parents and family members were debating and agreed that of course we cannot compare this resort with Grand Hyatt, Shangri-la or InterContinental! Otherwise is very unfair). We shall return during year end school vacation.

In short, this 3 star Family Resort shall deserve for 4.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravisTanBW, The Management at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this review, April 22, 2013
Dear Hanson jeff S

Thank you for your courteous review about your recent stay with us at BEST WESTERN Prima Inland Sea Resort. We are glad to hear you and your family enjoyed your stay and found our resort & services exceeded the star rating granted.

We hope that our resort will maintained as your preferred resort to stay with whenever you pay your visits to Port Dickson in the future.

We hope to welcome you again in future.

Thank you.
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1 review
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 19, 2013

Our family enjoyed the short yet fun filled holiday at Prima Inland Sea Resort.

The Resort is huge, we cycle and swim for about 4 hours before our casual dinner at their new Kopitiam.

The 2 pc lives band entertainment is good and Anna lunch also tasteful.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravisTanBW, The Management at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this review, April 22, 2013
Dear Seedave

Thank you for spending times to review our resort and certainly we are delighted with your title posted.

We are glad that you and your family enjoyed our services & facilities and also the compliments given to our restaurants.

We sincerely hope to have the opportunity to welcome you back to our resort, and BEST WESTERN Prima Inland Sea Resort will be your preferred choice to stay with at all times.

Thank you,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 18, 2013

A last minutes plan to relax at Port Dickson turns out well actually. Four of us did not have any plan on Friday and decided to drive to Port Dickson. We travelled early and reached Seremban by 10am. We decided to stay at Best Western Prima. The pool was big, we relax by the man made beach We tried the Thai restaurant, price was reasonable and taste good. A well earned rest and we will definately come again.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravisTanBW, The Management at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this review, April 19, 2013
Dear james a

We thank you for choosing us as your preferred resort to stay during your February visit to Port Dickson.

We are delighted with your kind comments on our resort and we sincerely hope to have the opportunity to welcome you back to BEST WESTERN Prima Inland Sea Resort again if you would come to Port Dickson.

Feel free to contact us at anytime if you need further assistance.

Thank you,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed April 15, 2013

Been there for few times. Thought after rebranding the service become better, but not. First, the lobby is so hot, if want to cut on electricity, why dont make an open lobby, no need air condition. Give room at 5th floo, G block. Stepping out from lift, greeted by the smell of dead animal, maybe rat. Make a complaint to the staff, they said cannot do anything. Get into the room, after about 10 minutes, there was no electricity. It was so hot outside and inside no fan or air conditioned. Called the housekeeping, they send someone who dont know about the problem and he called another person. the technician checked the main power box and fixed it. Went to the toilet, the toilet bowl not roperly cleaned, there was a stool residue, what a disgust. Called housekeeping, they came about 1 hour later to clean the toilet. Then no electricity again, this time my husband fixed the power box himself. Went to the pool, only to found out that the towel counter is located at the games room. The kids enjoyed the pool, however the new pool for kids seems to have some issue. There were rusts at the stairs, the slides was not stable. went back to our room, around 7:10pm, no eletricity again, and it was dark outside. Called front desk, they give us new room, said they will send someone to give the key and help us to move in 5 to 15 minutes time. After 30 minutes,nobody showed up. My husband called again, they got angry and said we can go there by our own if we cant wait. Got new room after that. Games room also very bad, only 8 machines functioning. And i think they should charge the water park fee based on per night stay, not one ticket for today pm and another ticket for tomorrow am.
Very very dissapointed, very poor management. Take home message, book only if you can stand rotten dead animal smell because they said they are aware of this but they cant do anything.

  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 15, 2013

We truly like the family concept of this Resort. Rooms are spacious, staff are friendly. We met and spoke to several hotel schools trainees from Nepal, they are warm and with thousands of smiling faces.

New Kopitiam sell value snack and local delights.

Overall pleasant and joyful stay for our family.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravisTanBW, The Management of BEST WESTERN Prima Inland Sea Resort at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this review, April 16, 2013
Dear Saifulabu

We thank you for taking the time to share your stay experience and extremely happy to know all of you had a wonderful vacation with us.

Please come back again whenever travel plans bring you to Port Dickson. We look forward to welcome you in a not too distance future.

Thank you,

The Management of BEST WESTERN Prima Inland Sea Resort
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Klang, Malaysia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 13, 2013

We enjoyed our stay here at this awards winning Family Resort. We noticed so many Awards displayed at the lobby and their amazing VIP galary.

Our kids enjoyed their stay at the Resort. This Resort is most suited for family with young kids. With huge water fall and 2 kids theme pool.

Breakfast served at Prima Kitchen is good, just that the air-cond is not cool enough with so many guests having breakfast at the same time.

Rooms are clean and spacious. Staff are friendly and hospitable.

Would recommend to anyone looking for a short holiday break.

Room Tip: Ask for water park view and upgraded room
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravisTanBW, The Management at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this review, April 16, 2013
Dear Jefferson L

We thank you for taking the time to review our resort and we are glad to know you and your family enjoyed the stay with us.

We appreciate your feedback in relation to the air-conditioner matter as highlighted and the comment will be bringing to the senior management attention for the necessary action.

Once again, we thank you for choosing us as your prefer resort to stay and also the recommendation.

We look forward to welcoming you back in the near future.
Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PRIMALAND Port Dickson Resort & Convention Centre (PRCC)

Address: No.1 PD Prima, Batu 13, Jalan Pantai Pasir Panjang, Port Dickson 71250, Malaysia (Formerly BEST WESTERN Prima Inland Sea Resort)
Location: Malaysia > Negeri Sembilan > Port Dickson
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #28 of 35 Hotels in Port Dickson
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — PRIMALAND Port Dickson Resort & Convention Centre (PRCC) 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
PRIMALAND Resort & Convention Centre (PRCC) is located just 40 minutes from Kuala Lumpur International Airport, KLIA and 90 minutes from the capital city of Malaysia, Kuala Lumpur. PRIMALAND Resort & Convention Centre (PRCC) resides on a prime location along Port Dickson coast, powered by tropical greenery and a breathtaking view of the straits of Melaka. PRIMALAND Resort & Convention Centre (PRCC) combines water base and land base activities, diving options and meeting facilities. The resort offers exhilarating feeling of space and an affinity with the completely large inland sea resort with environment and ambiance of a natural beachfront. ... more   less 
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Also Known As:
Tiara Beach Hotel Port Dickson

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