Heard so much about the former management, Tiara Beach Resort and all about their negative feedback. However, being an avid traveler like myself, I decide to give the place a try as I heard about the fantastic Water Park within the resort that caters for the family.
Notice that the resort is a little far away from the PD town. Surprisingly, the GPS lead me directly to the resort with ease although signage were not available anywhere. To my surprise, the resort is now known as Best Western Prima. So there have been a complete management change according to one of the associate when we started chatting. No wonder we saw several huge and clear signage of Best Western Prima Inland Sea Resort along the way.
Check in was a little slow but smooth. Staff were friendly and helpful though their english were very limited.
We were assign room in Block G in which I was told later is one of the 3 block managed under the new management while the other blocks are individually owned. We were assign the studio room where a spacious living area were available. Our room comes with 2 twin beds, which was good enough to for 2 adults and my 7 year old girl. Room were modern and yet comfortable. We heard that it is the newly renovated room, so the price that we paid were well worth it although originally, I was kinda worried if I have over paid for a 3 star resort.
We spend the rest of the day in the water park where my girl had so much fun. The water park were very well maintained and clean. Associates were available all around to assist us should we have any issues.
The only issues that we had was the limited Food & Beverage outlets available within the resort for now. We tried both the coffee house and the thai restaurant. Though the coffee house have limited selections on the menu, the sandwiches and singapore fried meehoon that we had were good. But our favourite will definitely be the thai restaurant where we had a wonderful thai cuisine. Being in Bangkok for a number of years, I must compliment the chef for the wonderful dishes served that surplus most of the thai restaurant that I patronize in Thailand.
Because we had a late night flight out from KLIA the following night, the resort were kind enough to accommodate our late check out.
Well done to the wonderful team at the resort. We wish you the best of luck with the upgrading project and we look forward to coming back again soon for another memorable stay. I know my girl would definitely look forward to that trip.

Heard about the change of management recently through the press, so decided to bring my family for an outing there over the recent long weekend break. Indeed highly recommended. Though not all the rooms have been fully refurbished, it is ok with us as the service rendered from the team is enough to cover any flaws in the product.
The waterpark have been uplifted. With facilities suitable to kids of all ages, my very young kids enjoyed themselves.
Will definitely be back once the refurbishment project is over to truly experience the Best Western standard that I have often experience in other countries.

I stayed here before from the previous TBR....the room is really not satisfactory for my friends who stayed also from the resort. However the best thing that is unforgetable with this place was the spacious and nice man made pool. That is my experienced before together with my friends at TBR.. Now i heard that the Best Western Groups of hotels had taken over this properties.,So we try to checked in again with my Family..Its so amazing that there's a big changes from this resort, free wifi in the room,neat & clean room,the staff are so hospitable & friendly mostly the Front office staff. My cousin's kids really enjoy playing the pool including me. At night time we're having dinner at the thai restaurant the Anna thai,the food is really good & really tasteful..We really enjoy & satisfy our stay here... We will asure that we will come again at Best western PD soon..

Before making the reservation at the resort, read the bad review online. But then heard from my friend that the property is now under a new management, Best Western International, so we decided to give them a try. I have stayed in Best Western property in Thailand and had a memorable experience.
The property is still undergoing their major re-branding and upgrading project. Never the less, the water park was fantastic. I feel that it is creative to have a man-made sea in the resort vs the normal hotel pool.
We stayed in the Studio room which is indeed very modern and lovely. Complimentary wi-fi were available in the room although we did not managed to try it out as we spend most of the time in the water park. The en-suite living area in our room were very spacious and a great place for us to hang out with our friends.
We managed to dine in Anna Thai, the award winning restaurant. The food were fantastic and fulfilled our high expectation. We will definitely be back again here soon for the fantastic thai cuisine.
Definitely a place to be with family as the resort caters for people of all age. Can't wait to return once the upgrading project is completed