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“Catering for the Muslim communities” 3 of 5 stars
Review of Ilham Resort Port Dickson

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Ilham Resort Port Dickson
Batu 10, Tanjung Biru | Si Rusa, Port Dickson 71050, Malaysia   |  
Hotel amenities
Ranked #13 of 35 Hotels in Port Dickson
Malaysia
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
“Catering for the Muslim communities”
3 of 5 stars Reviewed November 5, 2012

The resort is of average size built to cater for the Muslim communities. I was there over the week end and it was crowded with Muslim family enjoying their week end with family and friends. I wasn’t really impressed with this resort, wouldn’t even call it a resort didn’t have that resort feel if you know what I mean. The rooms were big with basic amenities good if you just want some place to crash and do your staff. Toilets were also basic, couldn’t even open the window and had no view. The sink needed replacement but I was happy they had hot water. With other resorts that I have been, this is by far the worst but it made it up for it on the food although there was a large variety of “Malay” and “Indian” food although nothing for the Chinese community. The swimming pool was small, not a lot of room to swim since it was covered with kids and when you look at the kid’s pool, not a single kid there. The beach was disappointing. If you love the beach with white sands clear blue water, good luck to you. To me, this resort is a budget resort, a place where the family can get away from home without actually spending too much on the lodging. location wise, emmmmm depends what you're looking for, i wasn't totally impressed with it.

Room Tip: we stayed in an apartment style room which had 3 rooms with 2 beds in each room. each room had its o...
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  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 reviews from our community

Traveler rating
    3
    12
    9
    3
    7
See reviews for
16
Couples
0
Solo
0
5
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Portuguese first
  • Any
English first
Kuala Lumpur, Malaysia
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 21, 2012

We had memorable time at this hotel - but it could do better. Location wise its not too bad - beach is muddy and if you 're here for the beach then prepare to walk. The pool is ok though.Rooms were fairly clean but I can see its lazy job - lots of dust in the corners. Bed and mattress has seen better days - rather used - should change soon. Odd that they should charge RM 15 for one additional towel. Facilities for team building and physical activities were nearby - noticed at least two teams during our stay.The layout is definitely NOT disabled friendly, stairs and narrow corridors..maybe thats the market they are aiming for?Parking at the basement is very limited but the are ample area outside.
Staff were busy cleaning and clearing tables even as we sit taking breakfast- and its not even 10am. Can't they wait till patron finish their meal? Food was not bad but nothing to shout about.Right next door is the light house and the local forest reserve - good for morning walks.
Not many foreigners.
No extra pillows in rooms, could do better with sofabeds. Coming back ? err..no thanks . But first timers who doesn't mind the beach may find it acceptable.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 2, 2012

this hotel is very terrible. room quite large but shabby and full with dust. floor of the bathroom was slippery and i lucky not fall and die in there. i'm actually was organized one dinner function in this hotel for my company, but i'm really frustrated the service of the hotel. room for the dinner was badly set up, they was setting up the room like in just 'kedai mamak'(not like in the picture showed) and horribly table not enough regarding to the attendance amount that we are already paid. how could be 4 star hotel prepared not enough table for the attendance??? when i'm asking for the table they was arguing to prepared till the last minute. for food?? totally unpleasant. for all the hotel that i already went for dinner, this hotel was totally not suggested to go for holiday or for any function. please find other hotel..

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 30, 2012

The service provided by the hotel was extremely terrible!! We will not consider staying at this hotel even though we have no other options! Here is what happened:

1) First, we booked 2 units apartment with 2 bedrooms through the AGODA website a month before check-in date. Upon arrival, we were told that we can only check-in 1 apartment due to miscommunication between the hotel & agoda and the hotel was fully occupied that day, meaning that the hotel will give us 1 apartment with 3 bedrooms and extra bed outside the family hall!! Hey, what an idiot & stupid idea to solve this matter. We've paid RM864/night for 2 apartments and now you are giving us 1 apartment with extra bed???

2) We demanded the manager to see us to solve the problem, and we were told that the manager was in the office figuring solutions to solve our problem. After waiting for couple of hours, we found out that the stupid manager was not in the room,!! How we found out?? Yes, after shouting and banging the office's door, the manager came to us from the swimming pool side.( I guess one of the staff called him)

3) He apologized on behalf of the hotel but until the end of the argument, he still couldn't satisfy our demand. Why? It's because he planned to 'chase' us out of the hotel by transferring us to nearby resorts.(The rate is cheaper than Ilham) For your info, we have total 3 apartments checking in that day(we are supposed to have a BBQ that night). So, we demanded them to transfer 3 apartments, but he refused by saying that only 2 units were available. So, how are we going to have the BBQ?? You expect us to meet up somewhere and do the BBQ, then we go back to our respective hotel??@#$$%%^%^

4) Finally, we demanded our full refund, and we checked out within 15 minutes!! We managed to get a better hotel, with better service and most important with RESPONSIBLE MANAGEMENT & MANAGER!!!!(even though that weekend most of the hotels are fully booked)

Room Tip: TERRIBLE SERVICE!!!! Go find other hotels, but not ILHAM
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  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Negeri sembilan
2 reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed July 15, 2012

We organise this family vacation way back few months ago and has chosen ilham port dickson as our destination because of it environment and good service. We been here for the past few years..at least once a year... We chosen the 3 bedrooms apartment locate by the pool. As usual we will hav our drink and chatting by the pool side at the night time. We do not disturb any of your guest !!!! About midnight the staff come and warn us not to hav drink over there. My uncle did inform the staff 'let us finish the drinks 1st then we will move to the apartment.' However the staff warn us CANNOT must NOW.. The conversation become worst when the staff shot out the 4 letter words and pull my uncle shirt and ask him to challenge outside the hotel !!!!!!!! O my god !!!! What the attitude is that !!! The staff din wear the uniform and name tag.. We dun know who is him !!!!!! Encik Ismail Hisham I think u really look at your staff attitude & behavior !!!! It spoilt our holiday !!!! Dun ever want to stay here anymore......good luck to your hotel !!!!

  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 21, 2012

Good services particularly the housekeeping.Room 3R3B which really good with large family members around.Just the buffet rate for extra members is a bit expensive. Since we are not allow to cook in the apartment.

Room Tip: Room with bath room attached is preferable.
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  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 9, 2012

Looking at the photos, it do look good. Basic neccessities are there.
Positives:
1) Very (X10) polite staff
2) Reasonable tariff
3) Roads not busy leading to hotel


Negatives:
1) Music at nearby stage/field too noisy over past midnight (this is ridiculous !!!)
2) Mosquito (although we were given complimentary electric insext repellent)
3) Breakfast, so-so only (budget)
4) Carparking, mostly 'reserved' for 'VIPs'....I reckon it were for their own hotel staff
5) Guests making the pool as if their private pool....everyone was smoking near the pool.
6) Once made a booking, my advise, need to call to reconfirm with them. Eg. Called to book 2 nights and was told that only 1 night is available. Requested the hotel to inform if at last minute, I could still get 2 nights there. No one update me on this, thus needed to book another hotel for the second night at Port Dickson. Upon arrival, they informed, I have already booked 2-nights stay.. ..Therefore I need to cancel the other hotel booking, for convenience sake.

Overall, thank you.

  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ilham Resort Port Dickson

Address: Batu 10, Tanjung Biru | Si Rusa, Port Dickson 71050, Malaysia
Location: Malaysia > Negeri Sembilan > Port Dickson
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Port Dickson
Price Range (Based on Average Rates): $$
Number of rooms: 65
Official Description (provided by the hotel):
In the ageless tradition of a by-gone era. PNB ILHAM RESORT, as the very name suggests is - Evocation of Inspiration. The moment you step in you will be fascinated. The architecture is of the Melaka Sultanate and the surrounding is beautifully landscaped. PNB ILHAM RESORT is for you to enjoy - from the spacious rooms to the viewing tower and the other many facilities - restaurant, swimming pool and gymnasium. PNB ILHAM RESORT is a dual concept establishment, being both resort and training centre where quality and service are assured. ... more   less 
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Also Known As:
Ilham Resort Port Dickson Hotel Port Dickson

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