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“Nice view but quite rundown” 2 of 5 stars
Review of Costa Rica Hotel & Apartments Port Dickson Beach Resort

Costa Rica Hotel & Apartments Port Dickson Beach Resort
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Costa Rica Hotel & Apartments Port Dickson Beach Resort
325 Batu 1 Jalan Rumah Rehat, Port Dickson 71000, Malaysia   |  
Hotel amenities
Ranked #23 of 33 hotels in Port Dickson
Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Nice view but quite rundown”
2 of 5 stars Reviewed January 27, 2012

Stayed for 1 night at the apartment with 3 bedrooms. The hotel and apartment seems so big when we arrive but that's about it. It was probably a great place a few yrs ago but has clearly gone down from there. The lifts was scary, shuts suddenly and always stops at level 1. We made a theory that it may have an 'invisible' visitor at level 1, haha. The pool is not bad but it clearly lacks maintenance as we can see greenish layer at the bottom. The beach is okay but for those whom are fussy, you may want to stray away as some claimed that the water's slightly oily as the big tankers/ships stops nearby (i actually didn't see that though). We had fun flying kites at the beach, it is not crowded and you get the whole sandy beach for yourself. Breakfast is a big disappointment, selection was limited and it was tasteless.

Room Tip: Book on high floors, the view is great!
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  • Stayed February 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 22, 2012 via mobile

We stayed at the apartment on Christmas day. The apartment is big enough for 5 of us but the problem, there is no wifi and the lift to the apartment is very slow, I will rather climb the stairs. Quite far to the beach, about 30 minutes drive to teluk kemang beach

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed October 25, 2011

This is part of the Costa Rica apartments. I stayed at the hotel. It was a terrible experience. The staff were unhelpful. The hotel is rundown. The elevator did not always work. When I had laundry done, I had to keep contacting the reception to find it after it was overdue to get it back. Eventually I found it. The view towards the ocean overlooks ships loading palm oil - interesting if you like ships but otherwise not a sight for a holiday or business meeting. The hotel is not easily accessible to shopping or eating places. The hotel meal options are basic. The hotel needs a large injection of cash to completely remodel it before I would consider staying here again.

  • Stayed February 2011, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seremban, Malaysia
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed July 13, 2011

You may confuse the name of the hotel, Le Paris is named for hotel, Costa-Rica is named for service apartment. But it is nothing related with any international hotel chain group and it own by the same owner.
The hotel is managed by a local private company and the owner is having the typical profit oriental thinking, the hotel is making profit but all has been transfer to his own business.
I used to work in this hotel 6 years ago, and I know it is no changes till now.
The staff is friendly and really put a lot of effort to maintain the service level, because we all know the reputation is bad. However, the owner doesn’t care whereas the staffs care.
The hotel is old, and lack of maintenance, many areas needs to be changed and repaired. Reason being is lack of fund.
The room is big enough if you compare with others, furthermore you are paying the cheap price! You don’t need to choose Executive room, just normal sea view room. You will enjoy the sea view; you don’t need to go anywhere, just sit on the balcony and watch the beautiful sunset. The furniture may be old, but they time to time will vanish it.
The beach is public, but is fewer outsiders known, you could be feeling private on this. Well, it is not the beautiful beach in PD.
The location is closed to downtown and bus station, is good for bag backer, it can easily reach by public bus and all the needs are within the walking distance.
Nevertheless, the hotel has been taken over by another company (the latest news I had), hope it can keep well and having a bright future.

Room Tip: See view room.
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  • Stayed August 2010, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selangor
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 26, 2011

Planned to go holiday with family, book thru online, unfortunately, the transaction failed as the payment gateway between credit card bank with the merchant bank got problem. Called the credit card bank, confirm the payment is approved. Still worrying as on my computer screen (Hotel Reservation system ) error., therefore called the reservation officer, Miss Pang, politely she had explained transaction processing process and what had kept me secure and warm is that she said the hotel will revert the payment to me if the unsuccessful transaction $$ ( link to the hotel system ) chargeable to my cc accounts.

I had faxed the manual secure guaranteed booking to her to secure my stays. Thanks to her or my family holiday will be RUINED!

Stayed April 2011, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 15, 2011

When you walk into the entrance of Le Paris, everything looks good. Then, the nightmare begins.

The car-park for guests is insufficient and narrow. Besides, it stinks! For such a large resort, the carpark lot is pathetic.

One of the elevators don't really work. It doesn't get you to the ninth floor! If you decide the stay at the apartments, it's worse. The buttons for the elevators don't work at all! Then the elevator doors are all rusting - looks like they've been machine-gunned by dissatisfied guests. All the interiors of elevators are vandalised.

The apartments are spacious but not well-kept. Mattresses are stained and there were no hangers in the wardrobe. When I first checked in, the apartment given was horrible, the bathroom flooded and the air-con didn't work. So I lodged a complaint with the counter staff at the lobby. They refused to change the apartment and insisted in repairing the irreparable. I had to complain to a higher up before the apartment was changed.

The restaurant looks appealing at first blush. But when the crowd comes in at lunch or dinner, food in not replenished fast enough and finally, there is no food! The waiters operate like they're at working at a coffee-shop. Al the leftovers on the tables are just wiped brusquely onto the floor!

Wi-fi is pathetic - just available at the lobby and on the second floor.

I wouldn't visit this resort again!

  • Stayed March 2011, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 13, 2011

I just c/out from Le Paris Hotel yesterday. My husband and I stayed for two nights and booked through the internet booking. Why I choose to stay in this hotel? Because I have stayed there before with my mum, four years back…then recently, I keep receiving a sms to promote their hotel with the good deal rate. Since, I wanted to have a short break with my husband, and then I decided…yeah! why not coming back for another stay. Despite there is other nice and affordable hotel around PD areas, I still think that we should ‘come back’ to Le Paris!
If you see their website, very nicely done! All the promises is fake! We arrive on Thursday, the pool is closed for maintenance, the bowling…closed! What else they have? Nothing!
We have pre-paid the room through internet for two nights stay. However, upon check-in we being asked to place some deposit (which is fine…) and we were given room key and remote control for the room air-condition which need to be return back upon departure….
Secondly – when we go up to the room that was located in level 8, I totally agree with other Trip Advisor review that the room is big but very empty and old! The bed was smelly and the carpet was torn here and there. We are paying for an Executive Room, thinking that we might have a better room, but what we get is just a bigger room instead! The TV was broken, but we can still view the unclear reception from the TV. We have to call down to inform the Reception that their TV is already broken, just in case if we got charge for that! If only we haven’t pay for the room yet, I will rather c/out immediately.
On our first night, we just to lazy to go out for dinner and decided to order Room Service. From the menu, it stated that for room Service Order, there will be an additional RM1 per meal, on top of the price in their menu. I then ordered Lamb Chop and my husband order Fried Rice. When the order came, guest what….they are serving my Lamb Chop with Fork and Spoon! When we asked the waiter, how this possible? He just replies that normally when they serve Fork and Knife, the knife always missing! What a stupid excuse! We are paying for our meal and you expect we eat it with spoon. Finally we manage to get the knife deliver to our room. The Lamb Chop was delicious, but the incident just spoilt our night!
The second night, we had our dinner in the restaurant. Luckily we were given ‘knife’ without need to be asked! Thought everything is ok not until we was about to settle our meals, they don’t accept credit card as normally people pay cash only! We wanted to charge to our room and he claimed that our deposit is insufficient. Then we have to ‘teach’ that waiter how to handle our payment by charging it to our room and we settle by our credit card at the Front Desk! Was it so difficult to understand?
I’m not so a big fan of 5 star hotel and I don’t mind staying in other hotel that smaller or less service. But the basic service that they can’t provide is totally unacceptable! Their staff, such as their housekeeper just staring you when you leave your room without knowing a simple greeting! I would rather stay in a home stay or guest house, which I think I will get a better hospitality service. I big regret to ‘come back’ and trust me, I will black listed this hotel and will never recommend this hotel to anyone at all!

  • Stayed March 2011, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Costa Rica Hotel & Apartments Port Dickson Beach Resort

Address: 325 Batu 1 Jalan Rumah Rehat, Port Dickson 71000, Malaysia
Location: Malaysia > Negeri Sembilan > Port Dickson
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #23 of 33 hotels in Port Dickson
Also Known As:
Costa Rica Hotel And Apartments Port Dickson Beach Resort
Costa Rica Hotel & Apartments Port Dickson Beach Port Dickson

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