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“A taste of the Good Life” 3 of 5 stars
Review of Avillion Admiral Cove

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Avillion Admiral Cove
3.5 of 5 Hotel   |   5 1/2 Mile, Jalan Pantai | Negeri Sembilan, Port Dickson 71050, Malaysia   |  
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Ranked #6 of 34 Hotels in Port Dickson
Kuala Lumpur, Malaysia
Top Contributor
69 reviews 69 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
59 helpful votes 59 helpful votes
“A taste of the Good Life”
3 of 5 stars Reviewed March 21, 2013

Booking: at least 20% Cheaper to book on the internet than booking direct.
View: Amazing! You have the marina and the beach at your doorstep. Breathtaking views
Hotel Lobby: non-airconditioned. Very Hot. Very Busy. BUT the views are picture perfect.
Hotel Pool: Big, areas for children and grown up. Lifeguard present. To order meals by the pool is not easy, you have to walk up to the restaurant and place your orders
Hotel Service: Very Bad. We ordered Ice buckets, and the 2x we did, it never came.
Hotel Room: Basic. A fan and A/C. Beware that they dont have a mini-fridge. only a cooler, which is useless unless you have ice, and when you order ice over the phone, it never came. it was difficult as I had some medicine, and could not store them.
Hotel Location to other Amenities: Book here only if you have a car. It is secluded from the main road. Taxi out of the hotel very very expensive. There is a private beach we could use.
breakfast was not nice. Very 2 star service food choices. Even the children's area are locked up
overall, ONLY of the price is cheaper, I would go again, otherwise NOT worth the money. I would NOT recommend my foreign friends to go there.

Room Tip: Don't bother unless you want to go for the views.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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486 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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English first
Putrajaya, Malaysia
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
Reviews in 19 cities Reviews in 19 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 21, 2013

I booked my stay there through the net & the check in seems a bit long. The front desk staff may be new as another staff keeps telling her what to do next for my check in. Luckily the lobby itself looked nice so you are distracted a bit from the slow service.

I booked the room which faced the harbour & the sea. The room was big, clean & all the linen smell nice. The view was just great especially during sunset. The balcony slide door can be open so you can either choose to use the fan or air conditioner. All other equipment seems functioning but may need some maintenance or change of batteries especially the tv remote. Bathroom too was nice & clean.

There's a lot of attractions at the hotel as there's pool, gym & even yacht which I think you can rent it. Or you can just jog at the nearby park. Other attraction outside the hotel area is recommended if you do have a transportation.

Breakfast was ok. It has variety, food is palatable but the area was a bit hot. They did used the standing fan there but it does look a bit out of place which the grand interior of the area. They did mention that they going to renovate the area so may be it will improve later.

Some issues I encounter during my stay were that the service can be slow. other than during the check in, I did request for them to send towels to my room but it took them nearly 3 hours to send it. Another was during the breakfast time, cutlery station was not clearly label & was a bit slowly refilled. The staffs can saw you are looking for the cutlery but they didn't even approached you to inform. Why can't they just put it on the table readily like any other place is a mystery to me. The staffs should smile more too.

Room Tip: Book the room with the seaview. Recommended for honeymooners
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AACPORTDICKSON, Manager at Avillion Admiral Cove, responded to this review, March 28, 2013
Dear Reviewer,

Thank you very much for your candid feedback regarding your recent stay. Really glad that you have experienced some positive elements likewise I am especially concerned due to the fact your feedback does not describe a typical guest experience at our property. I will be sure to share your feedback with the appropriate members of our staff. We strive to exceed our guest's expectations and your observations will be very helpful in assisting us make the improvements necessary to perform better moving forward. We appreciate your business and look forward to your return. Regards,

Management of Avillion Admiral Cove
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kuala lumpur
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 20, 2013

My stay in Avillion Admiral Cove was not that bad, but if it's not because of the beautiful surrounding they have, my quick vacation can be a bit disappointed.

Check-in/check-out process took a very long time. But it might be forgiveable as there're other guests doing the same thing at the same time as mine. Perhaps the hotel management can improve their service by giving the guests a welcomed drink, especially when the guests had to wait in a long queue during check-in.

The room was very comfortable, clean and spacious. I booked the superior twin room which not really facing the sea, but it still can be seen at the left side of the corridor. The view was awesome especially during sunset.

Breakfast was served in buffet style. It was ok, but nothing impressed me.

The most disappointing thing would be their room service. The iron provided in our room couldn't be used so we called the housekeeping number to ake for a new iron and also asking for a praying mat. There was no answer after few times calling, and when the line get through, the items were still no where to be seen until we went out in the evening. When we came back to the hotel, we requested again to the receptionist but still, no iron nor praying mat sent to us. Only after the third time trying, the housekeeping boy sent us the items we requested, and it was more than 6 hours after requesting the simple items to be sent to us.

As stated, the only good thing I saw here is it's beautiful surrounding. The interior and exterior of the hotel is quite amazing. If you think Avillion Port Dickson is too expensive, maybe you can try this hotel.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AACPORTDICKSON, Manager at Avillion Admiral Cove, responded to this review, March 25, 2013
Dear Reviewer,

We truly appreciate your taking the time to share your feedback regarding your recent stay at Avillion Admiral Cove.

While we are grateful for your kind remarks regarding the surroundings and ambiance of our Hotel, we are disappointed to know that there were aspects of your stay that did not adhere to the level of service we wish to provide. Please be rest assured that your feedback will be discussed with the respective Department Head in ensuring corrective measures in place.

We are hopeful that you will return in the near future so that we may be able to provide you with a more memorable experience.

Best regards,
Management of Avillion Admiral Cove
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 15, 2013 via mobile

If I have a yatch I would have sailed to this place. It has its own marina with nice view from the room in Block 1.....you can enjoy the sunset & sunrise view direct from own room.

Room facility is good & complete with a sofa that can be used as a bed. Extra pillow is in the cabinet. Bed is comfy but pillow is too thin. TV channel is limited.

Buffet is ok but service is not so good with slow service.

Limited access to beach. Place maybe suitable more for couples. Overall environment is good.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AACPORTDICKSON, Manager at Avillion Admiral Cove, responded to this review, March 15, 2013
Dear Reviewer,

I would like to express my gratitude for the time you have taken to share this review and the valuable comments you’ve provided indeed. It's a true pleasure to know that your overall experience with us was enjoyable and met your expectations. I have no doubts that your review will be of a great help for many travelers while making their decision to visit Avillion Admiral Cove.

We are looking forward to welcome you back on many future occasions, which we will be more than happy to make it very special for you.

Sincerely,
Management of Avillion Amiral Cove
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Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 14, 2013

Staying for 2D 1N here isn't enough for me and family. The place is beautiful, we overnite in a deluxe room facing big bungalows and the lagoon. The floating boats view and enjoying direct sunset from the room is beautiful. The pool is great and shaded with many trees makes you won't feel the hot weather. The breakfast is nice. The only thing that spoilt a bit this place is there was no elevator from the basement level /carpark to lobby which cause the stairs wet if came from the pool. The bedsheet and cushion cover looks old and torned. Overall, it was great and shall be back here one day.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AACPORTDICKSON, Manager at Avillion Admiral Cove, responded to this review, March 15, 2013
Dear Reviewer,

Thank you very much for sharing your review and for mentioning so many positive elements about our hotel. We strive to make every stay, as close to perfection as possible and we will continue working hard in this direction. Comments like yours have always been of great assistance in fulfilling this mission, hence staff members are happy to know that their efforts have been appreciated.

In the meantime, we are looking forward in welcoming you back soon.

Sincerely,
Management of Avillion Admiral Cove
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 11, 2013

I stayed over here for a night, and it was better than I expected. The surroundings of the hotel is peaceful and beautiful. swimming pool was nice. the beach is a 5 min walk away, not fantastic but all beaches in pd are not fantastic either.

the breakfast was very disappointing, not much variety and very poor quality. their lunch and dinner buffets are not great so if you have a choice, I would suggest you dont eat in this hotel.

the room was nice and cozy, but you have to get a room facing the see if not the view from your room is ugly. no toiletries given, only towels. the tv was a bit hopeless, it was at an angle that was difficult to watch and it was quite small.

overall, one of the better hotels in PD

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AACPORTDICKSON, Manager at Avillion Admiral Cove, responded to this review, March 13, 2013
Dear Reviewer,

Thank you very much for sharing your review. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and pleasurable!

There is always a room for improvement and your suggestions are very much appreciated.
I do want to ensure you that all your comments were followed up duly. We will be very honored to have an opportunity to welcome you back and present to you the significant improvements in F&B area.

We will be looking forward to your next visit to Avillion Admiral Cove, please do not hesitate to contact us for any assistance in the future.

Sincerely,
Management of Avillion Admiral Cove
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Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 6, 2013

Stayed 2 nights with my parents here last year during the summer holidays & opted to upgrade our rooms to seaview which was sth we didn't regret as the sunset from our bedroom window was lovely.. Too bad the hotel rooms didn't come with balconies though. E rooms were satisfactory, not as fancy but comfy enough for us since we rarely spend time in our rooms.

We loved the private beach which is ard 10mins walk from e hotel & had the pool all to ourselves too! E breakfast buffet were satisfactory but nothing to complain abt since the spread was quite a lot.

One advice is to have your own transport staying here as e drive in to e hotel location is quite far from the nearest shops! So do get ur own transport so u can explore n roam ard the charming small town of Port Dickson by yourselves & savor e local delights! It was our first time driving ard PD n finding food is never a problem :)

We would most probably try the Avillion Water Chalets the next time!

  • Stayed June 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AACPORTDICKSON, Manager at Avillion Admiral Cove, responded to this review, March 7, 2013
Dear Reviewer,

Thank you very much for sharing with us this generous review about our product, work and our services, it's a great pleasure to know that your overall experience was enjoyable.

We all are looking forward to this special honor of welcoming you back to Avillion Group of Hotel soon.

Warmest regards,
Management of Avillion Admiral Cove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Avillion Admiral Cove

Address: 5 1/2 Mile, Jalan Pantai | Negeri Sembilan, Port Dickson 71050, Malaysia
Phone Number:
Location: Malaysia > Negeri Sembilan > Port Dickson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 34 Hotels in Port Dickson
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Avillion Admiral Cove 3.5*
Number of rooms: 316
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Also Known As:
Avillion Admiral Cove Hotel Port Dickson
Avillion Admiral Cove Port Dickson

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