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“''Relaxing ''” 4 of 5 stars
Review of Sarova Lion Hill Game Lodge

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Sarova Lion Hill Game Lodge
4.0 of 5 Hotel   |   P.O. Box 7094 | City Square, Lake Nakuru National Park 72493 - 00200, Kenya   |  
Hotel amenities
Nairobi, Kenya
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“''Relaxing ''”
4 of 5 stars Reviewed March 21, 2014

Was at Sarova Lion Hill in February for 2 nights and it was worth it. The road leading into the Lodge is good and even a small Car can get there comfortably.It s my second time there although it my first review for the Lodge.It is nice and green all round and the grounds are well manicured.Staff are very welcoming and were made to feel so comfortable and ''at home'' Their food is great and you have a variety to choose from be it Veg,Non Veg,Barbecue etc. The rooms are large and clean. I will definitely go back there should i get another opportunity.

Room Tip: ''It is quieter further away from the Reception area''
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  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Korirk, General Manager at Sarova Lion Hill Game Lodge, responded to this review, April 15, 2014
Dear Guest
Many thanks for taking time to review your recent stay at Sarova Lion Hill Game Lodge

Let me thank you for bringing forth the issue of accessibility more so after the floods; that even small cars could comfortably do game drives is quite important

We look forward to your next visit

Ken Korir
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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491 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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Nairobi
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 10, 2014

We stayed for one night at the Sarova Lionhill, driving from Nairobi where we live. We had a great weekend away—felt like we had been away much longer as we had a very good two day/one night stay at the Sarova. The grounds are all very nice including the swimming pool, with views over the lake. We found the buffet to be of very varied and fresh standard for a lodge buffet (breakfast, lunch and dinner)—one of the best I have had in similar Kenyan safari places. One of our highlights was definitely the breakfast mango smoothie! The rooms are spacious and good value for money. They are situated quite close to each other along a walk way, and the verandas quite small, but the rooms themselves relatively large and practical. As we came as a family, we got two rooms joined by a door inside—this worked very well for us and recommended for families. The staff was all very friendly and helpful. The spa and a massage, available up to 11 pm, very recommended!

The Nakuru park is currently undergoing flooding from the lake which makes some of the parts of the park inaccessible but so far this is not a problem as there are many places to go in the park. We saw a lot of wildlife, and compared to other parks, I would recommend Nakuru for families with small children as you can see a lot in 1-2 hours game drive. Six lions waited for us at a hill right next to the road just as we were about to return from our morning game drive. We do hope that the park management succeeds in managing the floods now with the coming rainy season so that mire of the roads and park (including the acacia trees) do not get further affected.

This was a very good option for a short weekend away as it is close to Nairobi—very recommended.

Room Tip: We had rooms 35-36 with a ajoining door inside. Good for families and not too far from the lodge di...
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Korirk, General Manager at Sarova Lion Hill Game Lodge, responded to this review, March 13, 2014
Dear Guests
Many thanks for taking time to share your experience at Sarova Lion Hill on TA, we are glad that over all you and your family enjoyed your stay with us
There has been varying believes about the park as regards the flooding out there and I must thank you again for clarifying the fact the the Park is still full of game and most areas accessible

Again Asante Sana

Ken Korir
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Nairobi, Kenya
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
Reviews in 36 cities Reviews in 36 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed March 7, 2014

I have stayed here twice - once with the whole family and once with my father - and have not been disappointed either time. The standard rooms are comfortable and big enough to sleep 2 adults and 2 kids (at least if one of them has their own cot) and facilities, food and service are generally very good. The location is excellent, being within the park itself - it's hardly the hotel's fault that the lake level has risen recently!

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Korirk, General Manager at Sarova Lion Hill Game Lodge, responded to this review, March 13, 2014
Dear Pete,
Many thanks for taking time to review your recent stay with us
We are glad to note that just like the first time, your experience on this second visit was very good.
Asante Sana and we look forward to your third visit

Ken Korir
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Toronto, Canada
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 18, 2014

The room was very comfortable but the walls of the duplexes are very thin. You can hear the neighbours every word and movement.

The buffet was the best of our 7 days in Kenya. Lots to choose from and very fresh.

The staff was friendly and took care of everything very quickly. There is even free wifi.

The park is very busy and at times it was difficult to get around the other vans in order to get a good view of the wildlife. My wife spent a couple of hours walking the ground and taking pictures of all the colourful birds and flowering plants.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Korirk, General Manager at Sarova Lion Hill Game Lodge, responded to this review, February 20, 2014
Dear Guest
I am glad to note that you rated our buffet best in your 7 days in Kenya.
We are in the process of addressing the issue of thin walls in some of the rooms
Asante Sana for taking time to review your stay with us

Ken Korir
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandton, South Africa
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 10, 2014

Having stayed at White sands in Mombasa , this is a very poor second . Firstly the Park is not a accessible as it has been in the past due to the Lake being extremely high . You are not able to go to all areas due to this , which makes the USD 90 per day quite high, this was not conveyed to us at the time of the booking.( I know this does not really concern the hotel - but they should advise )

The hotel is comfortable and basic amenities and toiletries are provided . Lunch / dinner was not bad - but the service is seriously lacking, slow and not the right order is delivered Breakfast was another story I was offered a ' green ' egg for breakfast - only after I pointed out that the egg is actually bad - did the chef take notice ( after trying to cook the egg !!)

While checking out we were given the wrong bill . So a series of errors did not make for a very pleasant stay.
At present moment I cannot recommend the Park and Hotel , if the service issues can be sorted it can make for a pleasant stay

  • Stayed February 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Korirk, Manager at Sarova Lion Hill Game Lodge, responded to this review, February 12, 2014
Esteemed Guest,

I thank you most sincerly for taking the time out to review your recent stay with us. We indeed value constructive feedback as it enables us to continuously monitor and improve our services, and thus exceed our guests’ expectations always.
I regret that we did not live up to your expectations on service standards in the lodge and the current historical condition of high levels of water in the lake.
Recently the Park Management issued a statement on the state of the park, I quote "The roads that were submerged were on the Northern and Western sections. Currently, new roads have been done and accompanying drainage structures, including bridges and culverts have been constructed hence the circuit is complete and all-weather".
Though it would appear on casual look that some areas are inacessible, I can confirm that the roads that were submerged have been replaced with new roads and the entire park is reachable like always.

I have personally taken up the "green" egg issue with our Executive Chef and our suppliers. The gaps in service standards in both the restaurant and reception will most definitely be addressed. We at Sarova Lion Hill Game Lodge strive towards providing high standards of service always and would like to assure you that your experience does not reflect the standards we have set for ourselves

Again, Asante Sana for taking time

Ken Korir
Manager
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Guangzhou, China
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 4, 2014

We came Lake Nakuru National Park following KIT safari, Sarova Lion Hill Game was a very comfotable hotel for us after 2 days trip. The room was soft with electricity and hot water both 24hr, and there was also free wifi which reached the rooms!There were many colourful birds around us. After delicious dinner.,there was an intresting bonfire party waiting for us,following the merry music,the children were very happy to dance with local artist. The hotel located right in the park ,so we could drive only a few minutes ,and then say "hello" to the White and Black Rhinos.
Nice night. thanks for Sarova Lion Hill Game Lodge & KIT safari.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Korirk, Manager at Sarova Lion Hill Game Lodge, responded to this review, February 10, 2014
Esteemed Guests,
Thank you for taking time to review your stay with us
We are delighted to note that you enjoyed your stay with us, we look forward to your next visit

Ken Korir
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 4, 2014

We arrived after lunch and from the time we parked our car, our luggage was taken care of by the smiling staff. Check in was smooth and were quickly allocated a room.

The rooms had all the basic amenities and toileteries were provided. The room also had a safe for our valuables. In the evening, the beds were turned down and mosquito nets and insect vape plug ins provided and turned on.

Before Dinner, there was a cultural dance by the bar which I felt was not very professional but good effort.

In all the meals - Breakfast, Lunch and dinner - the meals were really good taste and flavor. The variety was vast and a very good selection for vegetarians. I was really impressed. There was also an Indian selection as well as western. The only drawback I found was that the desserts were a little dry but this didn't put us off.

All the lodge staff were courteous and friendly. Everything asked was catered for which made the stay even more enjoyable.

A dip in the cold pool was refreshing after a hot tiring game drive.

We wished we stayed for one more night!!

Will definitely be back!!!

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Korirk, Manager at Sarova Lion Hill Game Lodge, responded to this review, February 10, 2014
Esteemed Guests,
We are glad to note that overall you enjoyed your stay with us.
I concur with you in regard to our traditional dancers, they need some sprucing up. I am in touch with some proffessionals to help towards that end.
Again Asante Sana for taking time to review your stay with us

Ken Korir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sarova Lion Hill Game Lodge

Address: P.O. Box 7094 | City Square, Lake Nakuru National Park 72493 - 00200, Kenya
Location: Kenya > Rift Valley Province > Lake Nakuru National Park
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Lake Nakuru National Park
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sarova Lion Hill Game Lodge 4*
Number of rooms: 67
Official Description (provided by the hotel):
Sarova Lion Hill Game Lodge is nestled along the Lion Hill overlooking the spectacular flamingo pink rimmed Lake Nakuru. Its location affords panoramic views of the Lake and the picturesque Lake Nakuru National Park. A short two hour drive from Nairobi, Sarova Lion Hill Game Lodge is a favourite with residents and visitors to Kenya.Sarova Lion Hill Game Lodge is cleverly laid out such that most rooms and sitting areas afford stunning views of the Lake and the Park. The Lodge incorporates natural landscaping with tall acacia trees, winding walkways and greens dotted with bird feeds. The Lodge is a natural haven for bird life and attracts over 50 species of birds amongst the 400 species that inhabit the Park.Lake Nakuru National Park was created in 1968 to protect the huge flocks of over a million the lesser flamingo that breed and nest at the edge of Lake Nakuru, giving it the characteristic pink rim. Lake Nakuru National Park located at an altitude of 4,000-5,767 feet above sea level, covers 188 square kilometers of land of great ecological diversity - from lake water, woodland, bush grassland, to rocky ridges. The park is home to not just the lesser flamingo but over 400 species of birds and one of the few places to see the endangered white rhino. Other wildlife at the park includes lions, leopards, zebra, gazelles, eland, giraffe and the hyrax. ... more   less 
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Also Known As:
Sarova Lion Hill Game Hotel Lake Nakuru National Park
Sarova Lion Hill Hotel
Hotel Sarova Lion Hill

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