I just stayed here with my wife and teenage daughter for one night over the weekend.
Location : It is located within the National Park thus saving you repeated entry fees and time to go for the safaris. It took us about 3 hours to get to the hotel from Nairobi on a leisurely self drive.
Rooms : Most rooms have a view of the lake. The rooms are on the smaller side but extremely comfortable. Good en suite bathrooms with basic toiletries and running hot water off solar heaters. No TVs which is good. Tea and coffee making facilities in the room though! Every bed has mosquito nets which they set up as part of the evening turn down service.
The property : It is a lush green place hidden in the forest. Nicely laid out with due privacy. Little walk ways, benches in the lawn and lots of birds for company. If you have your own car you can drive out into the park rather easily. Rooms are cute little cottages. There is a pool and spa in the property. It was too cold for us to use the pool and we weren't there long enough to try out the spa. I saw signs for a conference room, so please check that there is none planned during your visit. Free wifi available across the property, and should you need laptops are offered to rent. There is a little bird buffet just outside the restaurant to invite the birds to come and sample the wares.
Food : There is a reasonable variety of food available. Lots of meat dishes of course and there is a sizeable vegetarian option available as well. I wouldn't say the food was outstanding or memorable, but it seem just right after a 3 hour ride in the forest!!
Service : Most Kenyans are very pleasant and friendly. Sarova was no exception. They were quite efficient at check in and in the restaurant and bar. They were challenged on Saturday night as all the guests came to dinner at the same time on the finish of the dance performance. This is something they should look into as they can never be staffed up to meet that kind of demand. In spite of that they were always happy and willing to help. Everyone's smiling and greeting you.
Safaris ; We took two safaris arranged by the hotel. One in the afternoon and one the next day morning. The afternoon safari just ended up being a drive as most animals seemed to have gone into hiding! We saw the ubiquitous giraffes, deer and zebras. But no lions. The morning one more than made up as we spent half an hour in the company of 4 lions who decided to lie around our jeep and enjoy the weather!! Perhaps morning safaris are the ones to go?
Surprise 1 : As part of the evening turn down service they also slide in a hot water bottle under the bed. Which was really welcome on the cold wintry night.
Surprise 2 : Someone from the hotel had washed our car overnight, which had got extremely dusty from our drive in from Nairobi.
All told this is a really great property to stay in Lake Nakuru to enjoy the National Park. I think it caters primarily to the international traveler though, as amongst all the guests there were just 2 families who were Kenyan residents. If I could afford it, I'd visit here very frequently!
I recommend this place strongly to anyone visiting the Park.