For Tanjung pinang city, this is the best ånd most luxurious hotel. No doubt for it

The room was fantastic,the staff very nice ånd very helpfull.Breakfast just standard.

Staff:
1 when I check in, I saw the reception help one of tourist who comes to Aston but their voucher hotel belong to others hotel. The reception take a very good care the miss tourist to get the right hotel

2 when in the middle of the night I want to eat outside hotel, then one of the staff offering me with very deepest from their heart to drive me search for food. Surprised he is not asking for Money or so on

Very2. Pleased with the service of the staFf

Stayed in Room 311. Generally quite clean but can see persistent stains on drawers and chairs upon close up. Room close to roads so can hear motorbikes and cars but it's alright to me. Morning can hear roosters too. Staff generally smiley but don't know too much English, but still friendly and can see they're trying to help. Good facilities, I especially liked the swimming pool relaxing area. Pub has a lot of smoke smell but the people were very friendly and can make good drinks. KTV was quite alright, quite a variety of songs of different languages available. Gym's pretty clean and music's good! There's polo ralph lauren shop, buffet breakfast, dimsum buffet, cakes and ice creams too. No shopping within walking distance so you would need to cab around or join tour packages. Overall ambience generally quiet so it's pretty comfortable for a short stay. Too long a stay would probably be boring because there's only 3 levels and a basement floor to explore about.

Facilities are nice and clean and breakfast and dinner are ok. But you need to know, that even they have a winelist, they won't sell you wine with your dinner. And if you keep inseasting that you would like to drink wine, they will say that they have sold out all the wine, except one brand, which they ask ridiculous price. I understand cultural differences totally, but I don't understand, why do they have a winelist, if they won't sell you wine. Other thing is that there pricelist in internetpages is fake: real price is two times higher. Fair? Western people are treated badly in this hotel overall, so there has to be other choices.

Obviously, this is not like the usual bintan resorts that comes with many activities and water sports. I was there with my girlfriend on Oct 27 and have a night stay in the hotel. The staffs are very polite and proactively attend to all your needs. They understand what you want and can speak pretty well. They will make calls to your room to inform you the status of your planned vehicle and will never fail to make eye contact with their visitors.

The American Breakfast was excellent. The options are not many but every dishes were fantastic ( maybe that's why)

In the evening, i happened to meet the hotel manager and he brings me to take look at the buffet dinner they have and showcase the dishes (as they are preparing) . I end of accepting his offer to grab my dinner in the hotel. It was great as well.

The swimming pool was kind of mediocre, was not as clean as i think. I did not enjoy so much as there was a drizzling going on.

Overall, i think i have really enjoy the stay in Aston. I recommend for those people that are looking to stay in the hotel during their trip as the top priority.