Me and my friend booked the hotel through thaihotelslinks.com....do not use that company, book directly at the hotel. we paid 10800BHT for 2 rooms (four people) and three nights including dinner and breakfast (for the elephant days where Surin is quite busy)...that was ok for the first two days but the third day no dinner was offered and the hotel manager showed no flexibility and understanding and was not friendly...he said it is the thaihotelslinks problem that they charged about 1800 BHT too much for the two rooms for the third night (that according to the price the hotel manager told us would have been the difference to the official one , if booked directly).
the hotel itself is well situated, the rooms were clean, the food was ok but no treat, the pool is nice and the people serving were ok (except the manager). we will go there again but book directly...normally i am not booking through thaihotelslinks, which did not reply until today to my complaint. normally i am booking through other agencies and had never a problem
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