We spent four nights at the the Charm Churee Resort and were quite disapointed. The location itself was beautiful and we loved Jamsom Bay - very good for snorkelling. The accommodation was clean and we had a lovely view - but very, very overpriced! We found the food at the Chaba Restaurant awful and the service was not much better - we only ate there the first evening and that was definitely enough - the music was more than we could stand (outdated by 40 years - Middle of the Road etc) - we even asked them to put some Thai music on but this was ignored. We spent the last three evenings at the Sensi Paradise Resort and what a difference - super food, service etc.
We will not be staying here again but would definitely stay at the Sensi Paradise. All in all a : - ( experience.

My wife and I booked the Charm Churee "Resort" and stayed in June as part of our Honey Moon. The price for the hotel is extremely high considering the amenities provided, particularly when compared with other hotels on the island.

We negotiated a discount rate by paying cash up front (something we later regretted because there was no way to get out of the hotel).

Service was minimal at best. The staff made us feel as if we were an inconvenience or burden. The waitress at the restaurant rolled her eyes at my wife as we tried to order dinner. The food at the restaurant is sub par at best and the free breakfast is online with a 2 star business hotel in the US. When we checked in we asked if there was room service, the lady at the front desk told us there was, but there is no way to order considering that the rooms have no phones.

The Room was clean, as it should be however there were numerous creatures that we learned to share our space with. My wife was particularly fond of the tiny frogs in the bathroom. The outdoor bathroom left a lot to be desired. For a few hundred bucks US per night in Thailand, one expects a little more. The bathroom does have a water heater but by the time the water moves from the spout to your body (Outdoors) it has cooled to ambient temperature.

The Location of the Hotel is nice, the beach is beautiful. They claim that it is a private beach but by Thai Law, no beach in Thailand is privately owned. The Beach at Charm Churee is just particularly hard to get to and if you are not staying at the hotel be prepared for them to ask you to shell out 100 bhat for the privilege of sitting on their beach.

For the amount of money one will spend to stay at this hotel, unless you are really in the mood for rustic seclusion, which some may be, i would recommend staying at another hotel.
You can get a similar room if you are diving through many other resorts for around 1000 to 2000 bhat/night.

I spoke with an insider on the island and apparently there is a rivalry between staff members and the guests get to pay the price for the in-fighting.

One last issue worth mentioning - Restaurant Schedule.
Breakfast Served from 7 AM to 10 AM at Chaba Restaruant, near the reception.
The Elvis Bar - 10 AM to 6PM (usually locked up by around 5PM)
Chaba Restaruant for Dinner 7PM to 11PM - if you arrive later than 9PM don't expect much in the way of quality or service.

The hotel grounds and location are beautiful. The rooms are rustic (no phone, no room service). From the exterior the resort appears quite lovely. The people who work there I am sure are genuinely nice people but they are lacking any sort of training or skills in the Hospitality Industry.

I would not stay there again, I would not recommend Charm Churee to anyone.

Me and my wife stayed at the Charm Churee in July 2007.
We lived in Panorama Room .
Everything was great for us and we were surprised having read some negative responses. We had been in various hotels in Thailand (Ko Samui, Phuket, Bangkok), maybe some things were better, but the Charm Churee was on the top of our own rating.
The place , where the hotel is situated, is very beautiful. The hotel has its own bay, where only the guests of the hotel spend their time. That’s why there are few people on the beach. The place is very convenient for a swimming and snorkeling. The sea is very quiet and transparent, so even small children can safely play there.
On the beach there is a place where you can rent some equipments for swimming. And they are all for free.
Our villa had a large bedroom with a huge bed. Also it had a big balcony with a fine view on the sea, two bathrooms (one of them was open aired).
We enjoyed the meal, we often had a dinner in the Elvis Restaurant and we had a supper in the Chaba Restaurant.
The staff of the hotel was nice and very friendly.
For having better wi-fi ( the internet connection was not so good in our room) we often came to the reception with our notebook late at night. The operating time of the staff was already off, but in spite of it they opened the summer-house for us if it was raining. Moreover we were very pleased when the security guard brought a chair and lit a special stick from mosquitoes.
The Spa complex of the hotel is magnificent. We liked it more than the Eranda Spa on the Ko Samui where we had been before.

I am amazed to read bad reviews for this hotel on this website! We had a lovely 3 days here and enjoyed the peace and quiet. Town is a short 10 min walk away with lots of restaurants/bars/shops but not over the top like on Koh Samui. I loved being able to swim out with the fish to the rafts anchored in the bay and sit there watching everyone and the boats etc. Had a fantastic massage in their open air room out on the rocks. The bedroom was lovely. Clean and simply decorated. The staff were friendly. I never had any issues with the food. At breakfast there was a big buffet to choose from as well as the usual eggs etc that you could order. We had dinner one night at their restaurant. Gorgeous setting at sunset and the food was nice. Not the most amazing meal but perfectly good. And lunch at the Elvis Bar was good for a snack. The beach was not only coral. There was lots of sand and a small strip of coral as you walked into the water (surely this is to be expected on an island surrounded by coral?!!). I am amazed that people have complained about this place. I thought it was lovely.