First of all can I start by saying that this was my first experience of diving so I have nothing to compare with but in my opinion the diving was fantastic. I was more than happy with the dive locations, boat trips to and from and the overall safety.
My girlfriend and I signed up to do the open water course online and after reading reviews about the poor accommodation we decided to chance it with an upgrade to an A/C room (300 tbh extra).
We arrived on the day and we were warmly created and everything was explained. Filled in the necessary forms and introduced to our instructor Alle. Alle was fantastic for the whole course. Very patient, knowledgeable and give you the confidence needed for this new skill. I would however like to mention that some of the staff are beyond rude. One person in particular stood out for me. I was asked to pay the full amount up front, a sizeable sum of 23,000 tbh which I had no issue with, however the guy taken the money from me through the glass hatch was less than impressive. This guy hadn't the common courtesy to even look at me and acknowledge my existence as I handed over a large amount of money. You'd thought I had just crappies in a bag and handed it to him. Beyond rude. There were a few others who were particularly condescending and really have no place in an environment dealing with paying customers.
Anyway the rooms were pretty poor to be honest (even with the upgrade) and after the first night we checked in to a nearby hotel. They're ok for free (better than sleeping outside) but you'd honestly be better spending a few pound and getting a hotel.
To summarise the whole experience - really glad I done the course, Alle was first class but the facilities, rooms and some staff need to remember they are not any better than us just because they can dive. Lose the superiority complex please.
- Official Description (provided by the hotel):
- PADI Scuba Diving Resort and Career Development Center. All PADI dive courses, diving internships and pro-level development. Resort, dive center and accommodation options for all budgets. ... more less
- Also Known As:
- Crystal Dive Hotel Koh Tao