We stayed for a week in the Villa of Green Palms as a family of four (with two teenagers) and had a superb holiday - exactly what we needed to destress. Christina gave very detailed and accurate information by email before we got here and so there were no surprises. Having said that I was surprised at how steep and difficult the roads were around the island in general and Casas del Sol in particular, but that is also the price to pay for having accommodation set up in the hills with a fabulous view away from the bustle of Sairee.
Natalia, the manager, made contact with us by email before our arrival and arranged for Bao to meet us at the ferry terminal in Mae Head. As our villa was being cleaned, we left our bags and went into Sairee for breakfast before returning to unpack our things. The Villa is well-appointed without being luxurious but there is everything one needs, except perhaps a hairdrier. The sheets and towels are plentiful and of good quality. Some bath mats would be a welcome addition as the floors get quite slippery when one's feet are wet. There are little touches, like a coffee machine and a blender which is great for making smoothies with the abundance of fresh fruit one can get here. We made breakfast every day, including scrambled eggs and bacon. My only criticism is that there is no hot water in the kitchen (or bathroom) sinks, so to wash up properly one has to boil the kettle which is not a hardship.
Natalia was extremely helpful and very reactive. When the airconditioner in our room was playing up, she got it fixed straight away. And when we requested additional towels it was no problem. We ended up staying an extra night as we changed our return trip to avoid going back to Bangkok by train from Chumphon. As the villa was not booked we were able to stay on and even check out late, which was highly appreciated.
Following on from other people's comments, there are insects and plenty of geckos but if one makes sure that food is put away, the insects are not a problem, particularly the ants. The geckos do a great job of keeping other insects out, so they are good to have around. I was surprised that the mosquito population was quite low at the Villa. I am very allergic so I am always wary, but being high up on the hill, the mozzies are less if an issue here except at dusk.
Another comment from other people about stairs: all over this island, there are lots of steep stairs to get anywhere. This is not a place for people who have mobility issues or for families with small kids. The Villa is accessible by some fairly steep stairs with no hand rail and around the pool there is nothing preventing a small child from falling. However, the website and Christina's information is very clear about these aspects.
Like a previous traveller, we chose not to rent bikes or quad bikes as we did not feel comfortable with the steep roads. We walked down to Sairee village every day ( a challenging and steep walk in parts!) and then took taxis back up. Bao and Pon are two drivers who are recommended by the Villa and are always available to take one anywhere. We would just call them to fetch us. The price up or down is 400 baht which is pricey but still less than hiring 2 quad bikes a day, so it worked out well. Agreed, you cannot just nip up and down but if you organise your day accordingly it is not a constraint.
Overall we had a wonderful weeks stay and would definitely come back here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Many thanks for your review.
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We are very happy to hear that you had a very enjoyable stay at Casas del Sol.
I am happy that you appreciated all the detailed information provided to you prior to your stay.
As you detailed, we do always inform guests that the roads on Koh Tao can be challenging. Although the main roads and the road to our villa are some of the best roads on Koh Tao, some guests do find the roads more easy than others.
As a little aside - we do provide bath mats in the bathroom areas - and as you mentioned we were happy to provide you with more as needed.
We look forward to welcome you back here in the future!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.