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“Exceptionally good service” 5 of 5 stars
Review of Woodlawn Villas

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Woodlawn Villas
11/50 Moo 3, Ko Tao 84360, Thailand   |  
Hotel website
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Hotel amenities
Special Offer
Air-Con Villa Pool 1,950B
Ranked #2 of 48 Hotels in Ko Tao
Berlin, Germany
1 review
1 helpful vote 1 helpful vote
“Exceptionally good service”
5 of 5 stars Reviewed February 4, 2013

I stayed in the Garden Villa with my girlfriend for 14 nights. The Garden Villa can best be described as good value for money with many nice amenities I would never think of myself. For instance, providing the Villa with a mobile phone helped me and my girlfriend numerous times. We took a diving certificate and sometimes these trips were subject to changes which could be sorted out through the mobile phone instead of having to show up at the divecenter (which was a 30 min. walk). We also called our divecenter to ask for which beach that was best suitable for snorkeling on the particular day. We also received a torch. The torch also helped us many times when we walked home after 7 PM. As a European I would naively expect the streets to be lit at night. However, this is not the case for a large part of the roads on Koh Tao. Walking at night is therefore connected to substantial risk without a torch. Great service that the owners provided us with this. However, the thing that really stood out was the level of service on all areas. We wanted to give a tip to the roomservice which on one day washed our dishes when we left early and didn't had time for it. So we put the tip on the bed. But when we came back the money was moved to our night table. We then talked to Luke and he said that the personnel was not allowed to take money unless it was given to them personally. To me such principles demonstrate extraordinary integrity.

Overall, we were always met with a big smile and felt very welcomed. The Villa were very clean and is placed with a nice view to a cluster of beautiful palm trees. I'm definitely coming back and also recommending it to friends and family. It is really nice to have found a place where it is so evident that everyone is working extremely hard to make your stay something great to remember! Eventually, the 24/7 availability of the owners is just way more than you could expect with any accommodation in this price range.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WoodlawnVillas, Owner at Woodlawn Villas, responded to this review, February 8, 2013
Thank you for your wonderful review!

It is was a pleasure to accommodate you at Woodlawn Villas and we are very happy to hear you enjoyed your stay with us.

It is great to know you enjoyed the convenience of the mobile phone and torches we provide.

We very much look forward to welcoming you back to Woodlawn Villas in the future.

We wish you all the best.

Warmest Regards,

Woodlawn Villas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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277 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Santa Cruz, California
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 1, 2013

There are many nice things about Woodlawn Villas and it is a good value for a very basic affordable place to stay. It was clean and quiet and the A/C worked okay to cool the bedroom. There were lots of fun DVD's to watch and many restaurant deliver food for free right to your room. Luke is kind, fun loving, and responsive to requests. Once the pool is complete, it will likely add to the comfort of being there in the heat, away from the ocean.

However... there is a long walk up the dirt road to get there and the walk through the little town was NOT pedestrian friendly to get to the beach and restaurants. Overall the quality and comfort of the bed and furnishing was 2-3 out of 5 star quality... not remotely near as nice as home for us. We had no hot water while we were there. Luke did make a sincere effort to get the hot water working right away while we were there, but it never really got hot for some reason. We only stayed a few days and so it likely was successfully fixed shortly after we left.

If I was to visit Koh Tao again, I would choose one of the many many places that look over the ocean there, as the beauty of the coast there is absolutely astounding. I would choose a place with a bit more hot (or warm) water and a little stronger A/C. I would choose a place that is more comfortable in terms of furnishings and bed. I would likely HAVE to pay a bit (or a lot) more though.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 30, 2013 via mobile

We read the reviews on trip adviser and did expect a more friendly treatment at Woodlawn but when our front door would not open when we returned from dinner the Owner Luke was very emotional blaming me "you just arrived and already broke the entrance door" which was not meant in a funny way but came out quite aggressively.
Right next to the house pool construction was under way and nobody had warned us when we booked the place .
Although the house had three bathrooms only one shower at the time would deliver warm water.
We were 7 people staying and were advised Woodlawn could provide a very comfortable extra mattress for person number 7 we found it deflated several times through the night and eventually we looked somewhere else for an additional room. Having experienced Luke's irate behaviour we were not keen to mention the flat mattress.
We loved Ko Tao and will be back but not to Woodlawn villas and Luke.

Stayed January 2013, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
north devon
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 15, 2013

A beautiful little hideaway yet not far from everything . Secluded villas with kitchen area and balcony . Everything here is beautifully clean and the grounds really well tended . Luke and his team go out of their way to look after you . I loved it . Chalok bay is a short walk away with some lovely bars and restAurants . Try the tapas restaurant near the kick box gym ...tapas as good as I have ever had and rather large portions . Tukta for cheap amazing Thai food . You can easily stay here and not have a bike if you like walking but a bike for a day or do will get you to those secluded beaches. . Luke keep up the good work you have a gem .

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WoodlawnVillas, Owner at Woodlawn Villas, responded to this review, January 21, 2013
Thank you for your lovely review.

It was a pleasure to meet you and we are so pleased that you enjoyed your stay with us.

We do look forward to you visiting us again in the future.

We wish you all the best.

Warmest Regards,

Woodlawn Villas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 11, 2013

We had an absolutely great stay at a Garden Villa. The owners are lovely and help you at any time. You get a cellphone and many good recommendations for restaurants, snorkle trips and beaches. You also get a flashlight for the nights so cars and bikes can see you when you walk down the mainstreet to the restaurants.
To the closest beach you need about 10 min- and you can get fruits everywhere and you see a monkey.

The rooms are just perfect, very clean. You have everything you need there! A kitchen, bathroom, living room, dvd collection, a balcony where you can have your breakfast. You also get a list of food delivery services.

I would choose at any time again Woodlawn Villas! You just feel welcomed!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WoodlawnVillas, Owner at Woodlawn Villas, responded to this review, January 21, 2013
Thank you for your wonderful review.

It was great to meet you both and we are so pleased you had a lovely time at Woodlawn Villas and enjoyed the facilities and services we provide.

We do look forward to welcoming you to Koh Tao again in the future.

We wish you all the best.

Warmest Regards,

Woodlawn Villas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devon
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 26, 2012

We had a great stay at Woodlawn Villas, first we stayed in a Garden Villa which was very pleasant. It has everything you need and the extra touches are brilliant (like a mobile phone for you to order in food if you don't feel like going out & a selection of DVDs). Luke and Michelle are so friendly and helpful, when we first got there Luke recommended places to eat & to visit. It is within walking distance of beaches, a big supermarket, restaurants - we walked to Sairee (though only once due to the heat!), but you can hire mopeds from lots of places on Koh Tao or there are taxis so getting around is no problem. We left for a few days to stay in Sairee (closer to our diving course) and headed back to Woodlawn after - we were happy to get back to that side of the island! We stayed in a Garden Suite this time which was lovely, spacious and again had its own kitchen area and balcony. They are also building a swimming pool - we would definitely stay here again if we returned to Koh Tao!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WoodlawnVillas, Owner at Woodlawn Villas, responded to this review, January 21, 2013
Thank you for your wonderful review.

We are so pleased you enjoyed your stay with us and found our recommendations useful.

It was lovely to meet you both and we do look forward to your return in the future.

Not long now and the swimming pool will be ready :-)

Take care and we wish you all the best.

Warmest Regards,

Woodlawn Villas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Drammen
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 17, 2012

Everything the other reviews says is true :-) The best thing about this place is the owners. Such informative, friendly and nice people who goes out of their way to help you and make your stay as comfortable as possible. On arrival they give you a map and tells you where to find amazing places, and a cellphone with numbers to restaurants who delivers on your door, as well as their own cellphone numbers. The owners (luke and michelle) is always available on the cellphone to help you, and they tell you so also. Clean and spacious villas! When we were supposed to leave the island, we got a problem. Even though we'd checked out, we went to find michelle or luke because we didn't know where else to go for help. Michelle helped us as good as she could, and she referred us to a travel agancy she knew could help us. And so they did, and everything worked out :-)

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WoodlawnVillas, Owner at Woodlawn Villas, responded to this review, January 21, 2013
Thank you for your wonderful review.

We are happy to hear you enjoyed your stay with us and we do look forward to accommodating you again in the future.

We wish you all the best.

Warmest Regards,

Woodlawn Villas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Woodlawn Villas

Address: 11/50 Moo 3, Ko Tao 84360, Thailand
Phone Number:
Location: Thailand > Surat Thani Province > Ko Tao
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 48 Hotels in Ko Tao
Price Range (Based on Average Rates): $
Number of rooms: 6
Official Description (provided by the hotel):
Woodlawn Villas is a welcoming family run resort comprising of six beautiful villas, suites and swimming pool set amongst two acres of coconut palms, tropical gardens and manicured lawns. We offer 3 bedroom villas, one bedroom suites and one bedroom villas making us the perfect destination for couples, friends & families visiting Koh Tao island in Thailand. All accommodation includes air conditioned bedrooms, en suite bathrooms, daily housekeeping, separate living room & kitchenette, Flat screen Cable TV, free wifi, drinking water, toiletries & in room tea & coffee facilities, safe box and private balconies overlooking the gardens/swimming pool. We are just a minutes walk to a well stocked supermarket, 2 minutes walk to a variety of restaurants (seafood BBQ, thai food, tapas) dive shops, yoga classes, spas, pharmacies and 5 minutes walk to the nearest beach. For guests convenience we provide a free mobile phone to call for a taxi, motorbike hire, snorkelling trips & order food delivery for in room service. We provide a selection of menus to order from different restaurants, breakfast/lunch/dinner. All guests are provided with a complete information pack upon arrival highlighting the best things to do, where to eat and places to visit whilst on the island. The atmosphere at Woodlawn Villas is friendly, fun and relaxing. We look forward to welcoming you to Koh Tao. ... more   less 
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