Although you may initially feel like you have discovered an exclusive paradise, you will soon realize that you are a captive on an overpriced slice of beach. We paid a deposit on a week's stay here, but within an hour of arriving became aware that not only is it difficult and expensive to travel into town, but you are beholden to the one restaurant that charges about 50% more than all of the other places in town. Despite the fact that we reserved two oceanfront "villas", the staff gave us one oceanfront room and one out of the way second story box. The advertised amenities including satellite TV with video are nowhere to be found; the bathroom has raw electrical cords coming out of the wall above the shower heads; no hot water (not that you would want any as the rooms are unbearably hot); The linens on the beds were soiled and I question whether they were in fact clean. The massages were priced at nearly double what they are anywhere else in Thailand. The rooms were also terribly overpriced compared with other available accommodation in Sairee Beach or Mae Haad where you have numerous options for dining and nightlife. Then you are hit with an unadvertised 4% surcharge to use your credit card.
Upon arrival, we notified the reception that we did not want a refund, but that we would be unable to spend a week there. We asked if we could stay for 2 nights and apply our overpriced food to the previously paid deposit. We were lead to believe this was an acceptable option until it came time to check out and the "madame" refused to accept the overpayment of the deposit toward the food bill. Since we were prisoners on her land, we had no other option than to pay the additional fee, thus losing over half of our deposit. Interestingly, they do not publish any cancellation policy on their website, but just wait to make things up as they go along. The final straw came when we requested a taxi to leave and she quoted us a price that the taxi driver then refused as he said it was too little to drive us all the way into town.
The view is amazing and was the saving grace for the 2 nights we felt forced to stay, however, the beach is comprised of very sharp coral shards that hurt your feet to walk on. In addition, the beach chairs were never swept off or tended to and debris remained piled up along the one or two beachside tables for the duration of our stay. More troubling was the fact that we were traveling with three children and when I informed the hotel staff of a broken bottle protruding from the sand they did not lift a finger to clean it up and I had to get a bucket to remove the very sharp glass from the beach.
All in all this was the worst travel experience we have had in three months of travel.
Beachside Family Villa is the best bet if you cannot find any other place to stay on the island of K...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.