After staying at the Zeavola on 1.19.13, I am shocked this hotel is a Travelers’ Choice winner. While somewhat charming, this doesn't hold a candle to other hotels we've stayed. I want to be fair to Zeavola but at the same time help other travelers understand what the hotel, its location and its service are all about.
The service was not at the level we’d come to expect given our experience in other hotels in Thailand. The staff, including the manager, didn't represent the warm and friendly demeanor we experienced in our other Thailand travels. We had a particular issue with the hotel changing the schedule of their speedboat service to Phuket. The change significantly impacted (deceased) our time on the island. We opted for this premium service (approx.$300 USD roundtrip for 2) as it afforded us the most time on the island. We were told the change was due to weather, but the weather was perfectly clear. We were offered neither an apology or any sort of discount off the cost of the service.
Our second issue with the Zeavola is the remote location. You have to take a longboat (which is quite fun) to get anywhere. This is not unlike the rest of the island; however, the hotel rates are at least 2-3x what you’d pay if you hire a longboat in Phi Phi Town. The remoteness also limits dining, entertainment and activity options. Given the higher rate per night, the remote location and the fees charged for longboat services, I estimate staying at the Zeavola cost us more than 2-3x over what we would have paid if we’d chosen a resort near Phi Phi Town. This premium might have been ok if the hotel offered a 5-star property and service, but the Zeavola does not.
Other negatives for us – the sand and the mosquitoes. Many of the photos on the hotel’s website show an open air room. However, the hotel advised against opening up the doors or windows because of the mosquitoes.
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- Also Known As:
- Zeavola Hotel Ko Phi Phi Don
- Zeavola Hotel Krabi
- Zeavola Resort Krabi