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“Excellent Honeymoon Location” 5 of 5 stars
Review of Holiday Inn Resort Phi Phi Island

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Holiday Inn Resort Phi Phi Island
4.0 of 5 Resort   |   Lam Tong Beach | Phi Phi Island, Ko Phi Phi Don 81000, Thailand   |  
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Ranked #3 of 38 Hotels in Ko Phi Phi Don
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“Excellent Honeymoon Location”
5 of 5 stars Reviewed May 4, 2013

We spent our honeymoon in this wonderful resort last October.

The stay was perfect. We were greeted by the hotel management upon arrival and taken care of until our luggage was dispatched to the rooms.

Throughout the stay, the staff and management is doing its best to care for your every need!! We were very appreciative and grateful.

We stayed at the more recent coral wing. The room was modern, spacious, properly maintained, comfortable with enough power sockets, mini-fridge, flat screen TV with HDMI cable that you can connect to a tablet (we did), indoor and outdoor showers (we didn't like the indoor shower, so used the one outside, which was fun).

The beach is amazing. There's an area just in front of the coral wing here you can snorkel and see some nice fish. A lot of fun sitting quietly with a book below the trees or in the sun. There's also food service from the restaurant to the beach, so that's fun, too.

I bought a 3G prepaid card in Phuket airport, so we didn't use the hotel's Internet, but if you do the same, take AIS. We had relatively poor coverage in the hotel area with a DTAC card.

We used the services of the excellent dive center in the hotel for dive trips to nearby islands and enjoyed a wonderful dive with sharks.

The food in the hotel was excellent. I recommend eating breakfast in the main dining room, as the selection is significantly more impressive than in the Coral wing mini restaurant. There are also nice restaurants in nearby hotels, so it's worth walking along the beach to the next hotel, where they serve a reasonably priced sea-food platter. Don't go to the restaurant at the end of the beach. It looks attractive with all the lights, but people we met told us horrible stories about indigestion problems after eating there.

Not too much to do for young couples in terms of partying, but for a quiet honeymoon, it's perfect.

Ferry recommendations: If possible, take the morning ferry out of Phuket to Phi Phi and return with the same one in the afternoon on your departure date. It has a very cheap ($10 supplement per person) VIP area and even in the regular area, it's less crowded than the other ferry.

Room Tip: We had a room in the new coral wing, on the upper floor. It's a couple of minutes walk from the...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,561 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (300)
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midlands
Top Contributor
65 reviews 65 reviews
28 hotel reviews
Reviews in 40 cities Reviews in 40 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 3, 2013

This is our 7th visit to the beautiful holiday inn phi phi island. From the moment you set foot on the beach you know you are in paradise. The setting is the best, a coral reef on your door step with free snorkelling equipment is great. The acknowledgement as a returning guest was amazing, flowers on the bed, staff recognising us and a card from the manager was a lovely touch. Can,t wait to go back!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed May 1, 2013

My Wife and I went there for our honeymoon (12 nights)

It is not only a FANTASTIC LOCATION but the studio are nicely decorated, the food and drink are top class, there's good evening entertainment and finally the customer service was EXCEPTIONAL!!

The staff was very friendly and could speak very good english. Very well trained, they knew exactly what to do in all situations.

Carol (GM), Jay (Assistant GM), Dear (Manager), Phi (Supervisor) just to name a few made our stay the BEST EVER.

I am used to travel round the world and stayed in many hotels including other Holiday Inn, but the level of caring and service we received in Holiday Inn Phi Phi Island is unmatched!

When we faced a problem with one of the taxi boat driver the HOLIDAY INN management team used a local taxi boat driver to get us back asap to our hotel, they did not charge us any of the journeys, apologised and upgraded our room to a sea-view studio!

Jay, Dear and Carol handled it very very well!!

In conclusion, my wife and I were made very special on our honeymoon and I hope to come back again one day.

We stayed in other hotels in Thailand with "more stars on the paper and more expensive" but nothing compare to the experience lived at Holiday Inn Phi Phi island.

TOP CLASS, 10 OUT OF 10!

Kind regards,
Olivier & Carol

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 30, 2013

I'm writing this review on our last night here. Overall our stay has been quite pleasant but there have been a few let downs that have certainly made life more difficult for us staying here with a 3 year old and a 1 year old.

Firstly, the good things! Beautiful location, friendly staff, clean and functional. Although our kids are too young to leave in the kids club unattended our little ones still loved it.

Breakfast was included in our package and was nice enough, although we had just spent a week in the Holiday Inn in Phuket and comparison it did fall a little short of the mark. One morning not only did we contend with our active toddlers running around but we also had to fend off cats, birds, flies, lizards, Chinese tourists using our children as a tourist attraction and photo opportunity, but there were also electrical wires left out from the previous evenings performance that I packed away for the staff. There are no straps on the high chairs so our 1 year old was constantly trying to climb out. None of this makes for a relaxing start to the day.

There are two pools. We didn't use the infinity pool as a sign says its for adult use only. This would be fine by me but the other pool isn't great for kids. The tiles on the edge are chipped and sharp, so a hazard for little ones. Many people smoke around the pool. I also had to collect empty beer bottles and cans from around the edge of the pool. Again, not great when you have little ones.

We only ate in the restaurant once in the evening. Food was nice enough but very over priced. The cheese is sitting it with flies on. Also there was liquor in some of the deserts and this wasn't labeled on them. Our 3 year old had her first taste if alcohol. Hmph.

On 3 occasions in a 7 day period our room wasn't made up until after 5pm and I had to call to request they were done. Not great when you are organising naps and the room we stayed in really wasn't that aesthetically pleasing anyway, although comfortable and functional. The air con is so noisy too. Makes sleep a bit difficult at times!

This is probably a great place to stay as a honeymoon destination or for a quiet getaway, but I wouldn't recommend staying here with tiny kids.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Resort Phi Phi Island, responded to this review, July 4, 2013
Dear SydneyMrsG,

Thank you for taking the time to complete a review on your stay. I appreciate and wish to thank you for the kind words for the staff. Please accept my apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palo Alto, California, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 29, 2013

The property was amazing, with a beautiful private beach with easy access. The sunset bar was nice and room service was delicious. The only problem is location, unless you are looking for seclusion, it was a far boat ride from the main pier and all of the nightlife (about 40 minutes and 1200 baht one way).

Room Tip: The beachfront bungalows are well worth it. You can walk right out of your room onto the private bea...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tadworth, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 29, 2013

I spent my first night in one of the standard rooms which are accessed by the wooden walkways at the back of the resort. I found the room and bathroom a bit too basic and I didn't like the windows which had to have the curtains closed all the time if you wanted privacy.
I upgraded for the next few nights and my new room was much better - it had a nice balcony, indoor and outdoor showers, a more comfortable bed and generally a better equipped and more modern room - I recommend upgrading your room if you are not on a tight budget.
The resort was pleasant and quiet and had a superb night time frog and cricket chorus, it was like being in the jungle. I only ate at the hotel restaurant once and the service was quite slow, the rest of the time I went to the excellent nearby local beach restaurants.
You access the resort by fishtail boat and I got mine to stop and let me snorkel so that I could cool off a bit from the long hot ferry ride from the mainland. Watch out for those extremely aggressive little damselfish - amazing how they swim straight at you even though you are hundreds of times their size. One bit me on the chest as I climbed back on to the boat!
I previously visited Phi Phi 20 years ago and things were very different then pre-tsunami and pre-"The Beach". However, the beaches are still beautiful and this hotel was a good get away from it all place given the lack of roads and access by boat only.

Stayed May 2012, traveled solo
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roma
Top Contributor
75 reviews 75 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed April 29, 2013

The resort is good level one, even if you can find better. Rooms are comfortable and clean, air conditioning is very noisy. The resort is on the most beautiful beach in PHi Phi, really enchanting, and is very agreeable as all th bungalows and the buildings are inside the forest and surrounded in the typical island's flora, not much visible from the beach. Staff is very nice but not very helpful, as most of them speaks a little english. Restaurants are a little disappointing as food level is very average but clean. Overall is a good place to stay.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Phi Phi Island

Address: Lam Tong Beach | Phi Phi Island, Ko Phi Phi Don 81000, Thailand
Phone Number:
Location: Thailand > Krabi Province > Ko Phi Phi Don
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Ko Phi Phi Don
#3 On the Beach Hotel in Ko Phi Phi Don
#3 Top resorts Hotel in Ko Phi Phi Don
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Resort Phi Phi Island 4*
Number of rooms: 122
Official Description (provided by the hotel):
Sawasdee-krab! Welcome to Paradise. Where else in the world can you walk from your bungalow straight on to a magnificent white sandy beach with coral reefs teeming with marine life? The resort is fully accessible from Phuket or Krabi. Guests from all over the world escape to Phi Phi to experience the tropical haven of Laem Tong Beach national park where Holiday Inn Resort Phi Phi Island is situated. Tonsai Bay, the island's main township, can be reached within 35 minutes by long tail boat offering more than 100 shops, restaurants, bars and the fascinating sea view point. Watersports activities, including snorkelling, diving, canoeing, fishing and long-tail boat charters are available. For your convenience, contact the reservations team to assist you with your transfer bookings by speed boat or ferry from either Phuket or Krabi. To ensure a warm & efficient welcome, please provide us with your arrival and departure details ie. flight number and hotel or transfer details before and after your stay. Thank you! ... more   less 
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Also Known As:
Holiday Inn Resort Phi Phi Island Hotel Ko Phi Phi Don
Holiday Inn Phi Island
Phi Island Holiday Inn
Holiday Inn Ko Phi Phi Don
Ko Phi Phi Don Holiday Inn

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