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“Great find” 4 of 5 stars
Review of JJ Residence

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JJ Residence
2.0 of 5 Small Hotel   |   95 M.7 Phi Phi Island, Ko Phi Phi Don, Thailand   |  
Hotel amenities
Ranked #4 of 52 Ko Phi Phi Don B&B and Inns
Hampshire
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
“Great find”
4 of 5 stars Reviewed December 30, 2013 via mobile

Having read some of he views we we're a little sceptical, however we never needed to worry.

This hotel is well located in so far as it is close enough to the beach, bars and restaurants while still be in a quiet area. We found the staff very friendly and courteous. Our room was very clean and the bedding and towels we changed daily. The room had a safe, fridge and they provided two bottles of water each day.

There is a laundry right opposite charging 40baht per kg and they only took 4 hours.

I would recommend this hotel and pleased I went with our reviews, we are a 50 year old couple and stay in places from huts to hotels and is one of he nicer ones we have stayed in.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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137 reviews from our community

Traveler rating
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    59
    32
    7
    5
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53
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Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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English first
Johannesburg, South Africa
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 26, 2013

it was highly unpleasant stay. Positives is that the room is clean and large.
Negative- need to take off shoes every time you enter the hotel, hotel is 4 floors with no lift, staff are rude, there is bad lighting in the room and the curtains mine as well not be there, hotel is in a random side street and need to walk past a terrible dirty and smelly butchery and food market (smell is horrific), there is a building site next door the hotel with noise starting at about 6am, pool looks good in pictures but wood around the pool is broken, there is hardly any space to sit and the lounges are wood with no cushions, they do not give pool or beach towels which is unusual for Thailand hotels and finally there is a big sign in the bathroom that says " fine 2000 baht if place toilet paper in toilet" (ridiculous)

Room Tip: bottom floor is better as there is no lift and bottom floor rooms have direct access to pool
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  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 13, 2013

There's way better places for the amount of money you pay. The sewage system is horrible we had poo come up the toilet, our room constantly stank like curry and poo! Not to mention the loud banging of construction day and night. And as a sweet topper we had a massive roach in our room!! The area is in the slumy parts of town. The front of the hotel looks nice but make sure u stay there not the back area. Or just go somewhere else...

Stayed December 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 9, 2013 via mobile

Hotel is in good location only 5 mins walk from the pier and main bar areas and someone is there to collect you on arrival at port. Because it's a 5 min walk to bars and the beach area it's quiet at night.Rooms are clean, we booked through booking.com and despite the confirmation confirming we pay during stay they charged our card over a week before our stay without notifying us. When we went to speak to someone about it there was no one on reception (7pm) when we checked out the following morning at half 8 still no one there and they've not responded to an email we sent them. We paid more for a pool access room and it wasn't worth the money, the pool is small and doesn't get much sun, no real need when there's 2 beautiful beaches less than 5mins walk. There are plenty of lovely guesthouses and BBs on Phi Phi for a lot less money with very helpful staff, one of which we moved to. We were in a ground floor room at JJ and it wasn't secure. The bathroom window didn't shut properly or lock! Definitely expensive for what you get.

  • Stayed December 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Cork, Ireland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 18, 2013 via mobile

I stayed in the JJ Residence in September 2013. The accommodation was extremely central and the ideal base for our holiday. We were met by a lovely gentleman at the pier who guided us to our accommodation. We were placed in the recently renovated accommodation which was of a great standard as accommodation in Phi Phi can be extremely basic. The accommodation was great value for money. The wifi was a bit hit and miss during our stay however the cosmic restaurant close by had great wifi where we dropped in each morning for breakfast. Close to all the bars and restaurants ideal location. We have very few negatives however we did find the cleaners quiet pushy and they tended to arrive at different times on different days. I also forgot a painting at the hotel and tried to contact the hotel to see if they would release this to my friend who was still on the island. After numerous calls and no satisfaction my friend dropped in both on the day we departed and the day after and was met with an attitude that she was delaying staff. I knew exactly where the painting had been left however the hotel denied all knowledge and were unwilling to leave her check where it had been left. For this reason should I return to Phi Phi I will be opting to stay elsewhere as I found after such a great stay to be met with such attitude was appalling and leaving the accommodation itself down.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, District of Columbia, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 5, 2013

This is one of the more modest of hotels in the island. It is not on the beach but it is close enough that its a quick walk away from everything we wanted to be near. They cleaned the room everyday and provided new towels and linens each day. They had a great down comforter that was my favorite thing. The bathroom could use a bit of an update to the shower area but not bad.

There was a flat screen TV with satelite which was unexpected and nice to have.

We had a balcony and pretty great view. Oh and they also take credit cards which was nice.

Room Tip: This hotel is not on the beach but close enough. We had a room that was not in the main building and...
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 4, 2013 via mobile

My friend and I had to move here after a bad night stay somewhere else.
The staff were friendly and very helpful. The room was super clean and the bed was very comfortable. The pool is an added bonus and very lovely. The beach is a block away but could not hear any music. And the center of the island just round the courner. Local market it close.
Can not fault this lovely hotel. Great place to stay!

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JJ Residence

Address: 95 M.7 Phi Phi Island, Ko Phi Phi Don, Thailand
Location: Thailand > Krabi Province > Ko Phi Phi Don
Hotel Style:
Ranked #4 of 52 B&Bs / Inns in Ko Phi Phi Don
Price Range (Based on Average Rates): $
Hotel Class:2 star — JJ Residence 2*
Number of rooms: 9
Reservation Options:
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Also Known As:
Jj Residence Hotel Ko Phi Phi Don

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