We had a decent stay at Banthai Guest House. We were searching for places in the village, and decided to stop in here. They let us take a look at the room before we paid for it.
It was a little pricey, but many places were full, so we opted to stay for a couple of nights. (That couple of nights ended up turning into 5 nights.) Plus, the prices in Phi Phi seem to be a little inflated anyways.
Miss Lee, the owner, is charming in a crazy sort of way. She took the time to ask and learn our names, and when we came down the next morning, greeted us with a named hello. She was super eager to please us, always bringing the fan over when we used the computers in the morning. She does like to try and sell you tours and bookings though, but it wasn't in a terribly annoying or forceful way. "Why you not book with me huuuuhhhh?" All in good humor.
The room and lobby were clean, and I even witnessed some of the girls cleaning the rooms. They seemed to be doing a thorough job. They offered to clean our rooms every day - some days we wanted it, and others we didn't, simply declining when they offered. On the days that they did clean the rooms, I arranged things in a very specific order so that I would know if my possessions had been touched/rummaged through. I was pleased to find that my stuff hadn't been disturbed. It made me feel more comfortable staying there.
The street party noise was muted from our room, which made sleeping wonderful, and the mattresses are soft with mostly clean looking sheets. Our only issue (and when I say issue, it barely even bothered us) was that the hot water was sometimes a little bit sporadic. and the AC (if left on before auto shutting off when leaving the room) would take awhile to turn back on once we returned. It was however, difficult to find a happy medium with the AC. I would get up a couple times during the night to switch the AC on and then off because it would get too hot/cold very quickly.
I had read many reviews about travelers not getting their deposit back at this place. We never experienced this problem... in fact it was the easiest check-out ever! We came down in the morning and plopped down at the computers, with the key on the desk in front of us. Miss Lee was on the phone at the time, and skipped over, handed us our 1000B deposit and swiped the key back.
Overall, we had a great stay at Banthai Guesthouse. We would stay there again if we ever returned.
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