We booked this hotel on the ferry to Ko Phi Phi as the brochure was very appealing and we were worried about finding a room. However, it did not live up to the agent’s promises or our expectations.
The hotel is located behind the Andaman Legacy Reception area, so initially we were very pleased with our choice as we thought it was part of that complex. However, after checking in we were led into the actual resort to our bungalow which was very run down, with torn furnishings and broken furniture – there was no electricity as the fuse had blown and the air conditioning unit was hanging off the wall, the hot shower we had been promised turned out to be lukewarm and the beds were uncomfortable. Over our 3 night stay, the electricity tripped out 3 times and we had problems with the door key.
On the positive side, the staff were very helpful and quickly responded to our problems and we liked the location as it is in the quiet area of the island, away from the noisy bars with lots of nice sea view restaurants nearby and water taxis to the more remote beaches.
If possible, I would recommend doing a bit of research and booking your hotel in Ko Phi Phi far in advance, we tried to do this a few days before we arrived but all the nicer hotels with good reviews were booked up.
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