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“Phi Phi Nightmare...” 1 of 5 stars
Review of Phi Phi Dream

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Phi Phi Dream
2.0 of 5 Guest house   |   173 Moo 7, Ko Phi Phi Don 81000, Thailand   |  
Hotel amenities
Ranked #3 of 52 Ko Phi Phi Don B&B and Inns
Certificate of Excellence 2014
Cheddington, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Phi Phi Nightmare...”
1 of 5 stars Reviewed October 26, 2011

Unfortunately we had a whole 7 nights here! The staff are very rude and unfriendly, he constantly moans about taking your shoes off etc but when we ask him to fix the water in our bathroom he ignores us! The bedding needs a serious wash - looked grey! Location isnt great as it smelt of sewage from the poo field behind. Not a pleasant experience - on the plus though no thefts as previous reviews mentioned.

  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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149 reviews from our community

Traveler rating
    47
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    23
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    12
See reviews for
11
72
14
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Thai first
  • Any
English first
uk
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 2, 2011

Me and my girlfriend stayed here for 2 nights. The rooms were very small and dirty to begin with. The staff weren't very helpful. The showers stopped working on two occasions. The location is poor... down some grotty pathway. And you have to take your shoes off before you enter the hotel.

  • Stayed August 2011, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Vancouver Island
1 review
1 of 5 stars Reviewed May 14, 2011

Avoid this hotel at all costs!!! Warnings inside rooms warn of "common theft" and we took all precautions locking up our luggage every time we left the room. While at breakfast across the street for less than half an hour a complete inside job robbed us of cash, travelers cheques, watch and iTouch! They locked our bags back up afterwards so it appeared nothing had been touched. They knew we were checking out that very morning- because they told us the day before we had to leave as they were "fully booked"!- and didnt leave a trace of the robbery so we didnt notice until we'd reached Bangkok! This is a well oiled machine and everyone at this guesthouse- and possibly at the restaurant across the street as well- is definitely involved! They found valuables that were HIDDEN in our bags!!! If you cross this hotel give them a good punch for us!!

  • Stayed May 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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London, United Kingdom
Top Contributor
90 reviews 90 reviews
47 hotel reviews
Reviews in 52 cities Reviews in 52 cities
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed January 15, 2011

We stayed here for 3 nights and that was enough time for us in Phi Phi Dream and Phi Phi itself.

As previous reviewers have said the hotel is backing onto a water treatment plant which smells unpleasant and also on Phi Phi as a whole mosquitos were a problem and possibly linked to this so bring repellant!

The hotel itself was average, the room and bedding were clean and the bed was big and comfortable. The room was furnished with a wardrobe and drawers for clothes and bag storage and a tv but not space for much else. The TV has a range of 70 plus channels mainly Thai but with TAN, world news, starworld and australia network in English.

The service was good - the lady on reception looked after our bags after check out while we waited for our boat and would offer help and advice when asked.

If I returned to Phi Phi I would look for a location away from the sewage works. In fact probably on Long Beach as this area of Phi Phi was beautiful and away from the european holiday resort feel that the main town has - especially at night. However just as a bed for the night if you are planning to be out most of the time or want somewhere close to the bars this is perfectly adequate.

  • Stayed December 2010, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed September 22, 2010

Me and my boyfriend stayed here for 2 nights and hated it! The rooms were so tiny, the bathroom stank (it was the foulest smell), the staff were so unhelpful/rude and it was about a 20minute+ walk to the pier. There was no mini bar and the tv didnt work either! There is no internet accessin the hotel but there are heaps of cafes around and travel agents if your travelling ahead which was a massive plus.

We tried to move to another hotel but has no such luck :( so, if your going to Phi Phi - DONT STAY HERE.

  • Stayed September 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Windsor
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 19, 2009

We stayed at Phi Phi Dream for 3 nights. We had an air conditioned room which was absolutely tiny. The air conditioning was extremely cold and there didn't seem to be anyway to change it so we were either freezing or very hot! The bathroom was very grubby with the shower right over the toilet. The shower was pretty cold which was ok but it kept cutting out 4 or 5 times whilst you were showering. It wasn't exactly peaceful there due to the amount of building work going on, we were woken at 6 almost every day. We did appreciate that work has to be done but our stay was not relaxing. We were also right next to the water treatment plant which had a very distinct eggy smell!! If we were staying for a longer period we would have definately moved but it was only for 3 nights. The staff were friendly enough but i would not want to stay here again. Phi Phi appears to be an expensive place to stay whatever accomodation you have. The beaches and surrounding areas were stunning but the way it has been built up seems to have spoilt the island. It felt like I was in some seedy Greek Island resort with all the English girls trying to get you to go to the various bars offering free shots etc.

  • Stayed November 2009, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phi Phi Dream

Address: 173 Moo 7, Ko Phi Phi Don 81000, Thailand
Location: Thailand > Krabi Province > Ko Phi Phi Don
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #3 of 52 B&Bs / Inns in Ko Phi Phi Don
Price Range (Based on Average Rates): $
Hotel Class:2 star — Phi Phi Dream 2*
Number of rooms: 14
Official Description (provided by the hotel):
Phi Phi Dream is a small guest house for tradditional backpackers ,travellers guest house eager to find a cheap,basic,confortable & clean accommodation on the island. We are located 15 mns by walk from the main pier & 5 mns to the beach Lohdalum bay. Phi Phi Dream is a small business that can not afford Guest House prices and keep staff overnight. Our reception is open 7AM to 7PM. The backpackers as the name suggest will carry their bags to us. All ours rooms are equiped: twins bed ,sheets with duvet cover ,Air cond,Fan,cable TV ,Hot shower & toilet,safety box,wifi. Our shower rooms are very small but offer the bare minimum hot water and toilets. The household and towels are changed every day....Bed sheets every 2 or 3 days. Phi Phi Dream is advised that travelers with good spirit . Our customers bas is relatively young. ... more   less 
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Also Known As:
Phi Phi Dream Hotel Ko Phi Phi Don

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