Firstly there are 2 harmonys, harmony house 2 is right amongst the bars, harmony house is away from the bars just past the really smelly rubbish dump and sewer stream. I can only assume a majority of these reviews are for HH2 because the music from the bars did not keep us awake. When we arrived we checked out 3 rooms, 1 had a big stain on the sheets and the guy absolutely refused to resolve the problem stating it was a fresh stain! 2nd room reeked of cigarettes, 3rd room was very small. After checking out other guesthouses we came back for the 3rd room. The balcony is used as a drying station by the staff and the bed is right next to the balcony. We did not appreciate a housekeeper shouting down to her friend across the street from our balcony at 7am! The shouting wasn't exclusive to our balcony either, 7am every morning, without fail the housekeepers would shout to eachother outside guests doors. If you haven't confirmed you'll be staying longer you'll get a knock on the door anytime from 915am (checkout is 11am). The shower was a shocker, it stops for minutes at a time.... not great when your all soapy. Bathroom in general is pretty shabby..... broken toilet seat and manky taps. 1 toilet roll for your entire stay, no housekeeping so those used toilet tissues which you can't flush just keep heaping up! Fridge, AC, tv, towels provided. We paid 700B- robbery considering the service. When we checked out the housekeeper shouted at us to leave the door unlocked so she could run in and check the room. When we handed the key over to reception the guy legged it upstairs to check again then came down and announced that all was ok! Did he think we had the tv in our backpack? We asked reception if we could have a late checkout if we booked our transport to Bangkok through them since the boat doesn't leave til 130. They absolutely refused to help us here so we booked with someone else who offered the same transport at a lower price. Finally they recommended a half day snorkelling tour to us which turned out to be the worst snorkelling trip ever! We literally got less than 20s mins to look at a bed of dead broken coral pieces (boats drop anchors right on top of it). Old dirty masks with elastic bands securing the snorkel, no fins.... no fish, no coral. On the plus side it cost 250B and you get an hour on Maya bay (the beach) with no extra fees at the beach (you scramble up a rope over the rock face, not very safe but a cheap way to see the beach). When we told harmony they shouldn't recommend that company they shrugged and said all the trips are the same. Absolutely the worst service we've received anywhere.
- Also Known As:
- Harmony House Hotel Ko Phi Phi Don
- Harmony House Hotel
- Harmony Hotel Ko Phi Don
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