We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely view” 4 of 5 stars
Review of Blue Ocean Garden Beach Resort

We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Ko Phangan
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Blue Ocean Garden Beach Resort
Save
You added Blue Ocean Garden Beach Resort to your Saves list
51 / 11 Moo 8 - Chao Pao Beach, Ko Phangan 84280, Thailand   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
HOT DEAL!! Sept -Nov 2014
Ranked #1 of 107 Ko Phangan B&B and Inns
Leicester
Top Contributor
53 reviews 53 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
30 helpful votes 30 helpful votes
“Lovely view”
4 of 5 stars Reviewed December 16, 2012 via mobile

Location is good in one way, beach front but we didn't realise how secluded it was. Only a couple of restaurants / bars within walking distance. We had a luxury room and it was basic but adequate. Suprisingly no one has commented on the wildlife before? We were on our honey moon and were woken up at about 5.45 every morning by some animals awaking in our roof, the first night was very scary but soon got used to it but wasn't ideal. The bathroom is also kind of outside with just chicken wire as a roof so one day we had a friend in our shower which was a massive spider!!!! Also one day we saw a Monitor lizard just roaming around the grounds and went under a hut, this was quite scary!!! there's a bar next door that has a big party a couple of nights after the full moon and this went on until about 5am!! we got a taxi to and from the full moon party this was 200 baht each but on way back took forever as kept dropping people off! restaurant was very very good breakfast and evening meal. Also had a couple of massages which were good! hired canoes out which made a nice afternoon! It is great if you just want to get away from everything and don't mind eating at the same place every night and havinf only 1 bar to go on to after.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

288 reviews from our community

Traveler rating
    234
    35
    12
    5
    2
See reviews for
28
182
12
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 23, 2012

We stayed at Blue Ocean for 5 nights in September and wish we could have stayed longer- it was the highlight of our trip to Thailand.

The bungalows are spacious, clean and comfortable. The service is excellent, everyone was always very friendly. Rooms are regularly cleaned, and you get 2 large bottles of water per day.

The location is beautiful, about 200 meters out is an amazing reef for snorkelling. The lounge chairs on the beech were a nice touch. A note in regards to the negative review below- yes the location is more isolated and the best way to get around is by motorbike. We rented one without any issues with the reccomendation from the lady at the front desk. She evebn got us a map and showed us a nice route to take and where to stop for lunch and hiking- it ended up being our favorite experience in thaialdn. yes you ahve to leave your passport- this is stnadard and you had to on all other islands we visited. If you choose a taki be [prepared to pay for it.

The restairant- Was fabulous. The best Italien food we've ever had, they have home-made pasta, even better than the food in Little Italy back home. They also haev delicious Thai dishes. The breakfast is included and is also excellent. They also have massage on site which are also excelllent.

We loved the atmosphere at Blue Ocean, it is quiet and relaxing with beautiful sunsets and friendly people. We plan on returning from Canada some day.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Russia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 12, 2012

We rested at this lovely place 17 days and will not regret it! Long-stay discount of 10% Beautiful quiet beach, not many people, friendly staff. We lived in a standard bungalow - clean and comfortable, but not refrigerated. The whole stay rented motorbike (without bail passport) - across the road opposite the hotel

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa, Israel
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 7, 2012

We travel for many years and use TripAdvisor as a reliable source of information. It has almost never turned us down and we wrote many positive reviews for places we liked.

This time we feel we must share our experience with you since the positive reviews of this resort do not reflect the true image.

We planned to stay 5 nights in this resort, but eventually we left after 3 nights. You can read our story below and understand why.

We arrived Blue Ocean Garden Beach resort in the afternoon. It is located just a few steps from the beautiful beach of Haad Chao Pao. The room was clean (even though we found a large cockroach in the bathroom once), it has all the necessary equipment (AC, private bathroom, TV, closet, etc...) and it has a nice view of the garden. However, the room is not isolated enough - we could easily hear the kitchen behind it and the bass from a near pub almost all night.

The resort itself is very pleasant and isolated. There are very few scattered bars and restaurants in a walking distance from the resort. If you want get out to a more crowded area you must rent a motorbike or use a taxi. Renting a motorbike can be problematic since you have to leave your passport (not sure it's legal, but that's the way it was wherever we checked). Moreover, taxis are pretty expensive in Koh Phangan, even by western standards. If you don't plan to rent a motorbike and don't plan to spend most of your vacation in the resort, look for other areas (maybe Thong Nai Pai Noi).

Right after our arrival we were hungry and asked the woman at the reception (she looked one of the seniors) to recommend a restaurant around the area. Her answer was very clear: since they own the restaurant in the resort she won't recommend any other restaurant. We were surprised by that answer... We then walked 15 minutes south and found Peppercorn which is a great steak and Italian restaurant we found using TripAdvisor (recommended!).

On our 2nd day we asked Andy (the owner) about the laundry service they offer. He immediately said we can bring him our laundry and it will take no more than 24 hours so we'll get our laundry tomorrow afternoon top. When we came back at 8pm the next day and asked for our laundry he dismissed us saying it will be ready only tomorrow because we "sent it in the evening". He then said "if you really need it I can call the laundry service", like he is doing us a favor. He could easily apologized by saying it is not ready yet and we would have accepted it. We were disappointed again.

The day after, we asked Andy to arrange us a taxi for Thong Nai Pai Noi. Andy said it costs 1200 baht. We were surprised again since yesterday we asked the same thing from another woman at the reception and she said it's 1000 baht. So Andy checked again with the driver and the price became 1000 again. Andy then commented that the price on the way back will probably be much more expensive and can reach 1600 baht, to justify his previous price of 1200 baht. Should i mention that the taxi on the way back costed 800 baht with air conditioning? Never mind, we moved on.

We decided to shorten our stay at Koh Phangan so we approached the reception 3 nights before we were supposed to check out and asked nicely if it is okay with them if we leave a day earlier. The lady looked at the papers and said they are okay with that. We were happy and changed our trip accordingly. The next morning, during our breakfast on the beach, Andy came to us to "clarify" that even though we check out a day before, we still have to pay for it and that the lady at the reception (which also looked one of the seniors) thought we are only informing her about our plans (like we need her approval for that). It was very clear that the lady made a "mistake" and Andy was trying to get the extra 1700 baht (price for one night). At the end of an argument during our breakfast, in front the guests and his staff he called me a "scammer"...
This time we weren't disappointed. We were offended. We left the resort a few hours later, paying for the two extra nights left (including the one in question). Again, the whole situation could be handled much more elegantly, but the owner could not hide its true face in critical times.

Conclusion: the management is horrible, but the place is pleasant. The restaurant is convenient but the prices are way too high for this part of Thailand and the "thai food" is far from authentic (go to the Beach Lounge in Thong Sala for real thai food).

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
risi2611, Direttore generale at Blue Ocean Garden Beach Resort, responded to this review, October 9, 2012
Dear Guests,
As the manager and indeed co-owner of the resort I would like to thank you for your review.
I should take this as a chance to point out a few ideas/opinions you might have had with regard to our resort.
You should not be offended if I do not cover in detail all your recriminations.
I believe that there are many, many other reviews that address the alleged shortcomings, I should say with a fairly different point of view! Blue Ocean Garden is generally extremely well reviewed!
I should clarify a few points:
- as per your request to shorten your visit with us. You have booked your room in advance and
I should point out that on our site, through which you have booked your stay, clearly says "We are a small resort with a limited number of accommodations and all reservations matter to us.
We take your booking very seriously and we expect you to honor this booking too as agreed in our deposit request sent via Paypal and confirmed by your payment.
You will be asked for the full amount to be paid on arrival. This is non-refundable. Refusal to do so will result in us refusing you a bungalow at our resort, any changes are to be made well before arrival, not while checking in.
The deposit is to secure the booking only and will deducted from the total on check in, It is not to be regarded as payment for a certain amount of nights, only as a guarantee that we will have a bungalow for you as agreed. If you booked for a longer period than you want to stay and do not agree on a change with us beforehand, on check in you have the option to pay full as per the booking or not at all and no room".

I candidly admit my mistake: you were on your honeymoon and therefore I did not ask you to pay in full, as our policy clearly states. I should add that usually our guests ask us to extend their stay rather than shorten it!!!
You requested to shorten your stay to a person of our staff, and she replied to you with our customary courtesy but she never committed to forgive the amount due for the remaing booked reservation.
I should also relate that you had many chances to address your concerns with me and that you acknowledged with me personally that you were aware of our policy, the following day I simply made you aware of our conditions.
We strive to accommodate all requests. Blue Ocean Gardens is a small resort, this implies that sometimes we have to hold to our policy, this guarantees that all our guests have 100% certainty of their reservation.
Let me address your complaint about the laundry service.
I apologize if the fact that you received your laundry back not at 9PM as you were expecting but at 8AM the following day. The fact of the matter is that if one deposits the garments to be cleaned at 8.30PM those would be brought to the washing-house the following day since at that time the washing-house is closed (Koh Phangan is a beautiful but small island where 24/7 cleaning does not exists).

We strive to make our guests feel as happy and relaxed as possible. We always try to suggest other beautiful places to dine. I believe this to be fairly evident in many, many other reviews of our resort.
I would like to take this opportunity to thank all guests that spend time sharing their experience and writing so nice reviews.
Kind regards
Andy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 29, 2012

Cool place with excellent management and good service. The bungalows are nicely decorated and located on the beautiful and quite beach. Sea view and garden view are both very cozy. The restaurant in the property I believe one of the best places to dine on this island. If you like beer - walk for 10 meters and in the neighbor place you have a belgian beer bar with about 15 labels of belgian beer and friendly owners.
Overall - the place I would recommend to a friend and would like to return back for couple of nights just to lay on the beach, see the sunset and chill out.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 25, 2012

I booked this place based on previous reviews and was really happy with our stay.
The owners greeted us even though we arrived at 10 PM and arranged for us to do a tour the next day (which was one of the highlights of our trip).

Pros:
Great food
Beautiful stretch of beach (amazing to sit at the restaurant and watch the sunset)
Personable staff and owners
Very good value (especially considering that this place has all the important amenities like WiFi, A/C, safety deposit boxes, warm water)

The only potential negative is that this place is not close to hat rin (the party scene, which was a positive for us actually).

The owners went way beyond my expectations. My wife and I had been exerting ourselves every day and were nearing the end of our trip when we reached koh phangan. We went on the tour they arranged and swam/hiked during one of the hottest days. When we got back to Blue Ocean, my wife felt really sick and went straight to the room. One of the owners prepared a salty rice soup for her (without me asking, or charging us) and it really helped. I know it wasn't a huge effort for them to do that but that was a really nice gesture that shows the character of these guys and their resort.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Köln
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 11, 2012

We stayed at the Blue Ocean Resort for one week in July. Our Garden Deluxe Bungalow was very comfortable and clean and the location is just incredibly awesome. We enjoyed every minute of our stay, especially because of the friendly and helpfull owner and the wonderful staff who do really care about their guests, they even arranged a birthday cake for my husband. What is also worth mentioning is that the other guests where all very relaxed and friendly and that the atmosphere is so much better than in a big hotel. There are so many positive things to say about this place, of course one should not the tasty food. Thank you Andi, Kung and your wonderful staff for a great time. We are looking forward to come back. Sabine and Sven

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Blue Ocean Garden Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Blue Ocean Garden Beach Resort

Address: 51 / 11 Moo 8 - Chao Pao Beach, Ko Phangan 84280, Thailand
Phone Number:
Location: Thailand > Surat Thani Province > Ko Phangan
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 107 B&Bs / Inns in Ko Phangan
Price Range (Based on Average Rates): $
Number of rooms: 10
Official Description (provided by the hotel):
*CONTACT US DIRECTLY FOR AVAILABILITIES* Established in 2007 under Italian and Thai management, Blue Ocean Garden is a beachfront resort featuring three affordable types of bungalows and rooms, and restaurant La Dolce Vita, serving Italian and Thai cuisine right on the beach. Facilities are a combination of Italian design and modern Thai style, which create a feeling of elegance and relaxation. With just few rooms, the atmosphere is always friendly and intimate, ideal for romance seekers and nature lovers. All facilities are built around a tropical garden slightly descending to the beach and treated with care. ... more   less 
Also Known As:
Blue Ocean Garden Beach Hotel Koh Phangan

Owners: What's your side of the story?

If you own or manage Blue Ocean Garden Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.