organised the accomodation when arrived on the island. lovely spacious bumgalows which slept four easily! nice pool on beach! the restaurant however-you'd find hairs in your food! they also put everything on a tab even if you didnt want it that way! they charged us for things we didnt order, if they messed up our orders and brought us the wrong meal they'd charge you for both meals even though you return it straight away! and since you pay off your tab on last day you cant prove they are charging you for items you didnt receive including items none of us had ever eaten our whole trip!
the worst thing was on the full moon there is a compulsary pre-party in the restaurant we were told for the set fee our dinner would be included, our taxi to haad rin would also be included and finally a breakfast the following morning would be included. they ended up denying they'd ever said this and charged us for the taxi and the breakfast. overall we were not happy with our stay here.
- Official Description (provided by the hotel):
- Located on Ban Tai Beach, Phangan Great Bay Resort offers an outdoor pool and free Wi-Fi in public areas. It features a restaurant and a tour desk.Phangan Great Bay Resort is just a 5-minute drive from Thongsala Pier, and 10 minutes’ drive from the venue of the Haad Rin full moon parties. It is an hour journey from Koh Samui by land and sea.Featuring balconies with seating areas, the air-conditioned rooms come with a TV, a fan, and a fridge. Each room has a private bathroom with shower facilities.The restaurant serves Thai dishes and Western favourites, while refreshments are available at the bar. ... more less
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