We stumbled across Milky Bay Resort after being turned off from our original choice by rude and indifferent staff.
Milky Bay was from the beginning a service oriented experience. the front desk staff were friendly, warm and most importantly helpful! and the rest of the team was just the same from housekeeping to restaurant to the drivers that run the free shuttle service to the ferry terminals.
Our room was a lovely bungalow that more than adequately fit us with atmospheric 'stone' floor bathroom. we'd gone for the basic option as we were on a budget, but would probably go for the deluxe room as it wasn't that much more expensive an gave just a bit more extra space for extra lazing about.
the bay is right there as per the name, but much nicer to swim in the pool with the sun setting over you.
free pool table, table tennis, paddle ball, volleyball, sauna... its everything you need in a low key resort on an island like ko phangan.
If you are hungry the pizzas onsite look great, but we went up the road to a restaurant called Nong View where they will cook you up the best fried catfish i can ever remember along with any other dish you could possibly crave.