We didn't stay here but ate here a few times so our review is solely on this experience.
We ate here twice and although the BBQ food we had was nice the service was very hit & miss. You'd either be totally ignored by the waiters (we had to go and get our own drinks from the bar) or all of them would come over asking the same thing on each occasion. I am not sure how they train their staff but it needs a little work!
We tried to eat here one final time and once again went for the BBQ. On the previous 2 occasions we had had a kebab each which is served with a salad and rice as part of the meal. On this final time we ordered the same, minutes later a waiter came over to confirm we wanted 2 rices and 2 salads. Then he returned to say we could only have one rice and 2 salads which we were ok with. Yet again he came over to tell us that it was now only possible to have one rice and one salad to share. In his words "the chef has gone mad and won't make another salad". This pushed our patience a bit too far and we told them to forget it, we'd drink our drinks & go.
After cancelling our order they then proceeded to bring over our one rice and one salad which we sent back, then they turned up with the cooked kebabs which we also sent back.
What sort of crazy place is this that they'd rather waste food than make up one more salad??!
I would not recommend this place at all.
- Official Description (provided by the hotel):
- Longbay resort is peacefully located directly on the beach at Haad Yao beach, on the northwest of Koh Phangan just about 30 minutes to Haad Rin. ... more less
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- Also Known As:
- Longbay Hotel Koh Phangan
- Long Bay Hotel