We stayed in this resort in a hotel room for couple of nights in February. It is a nice place - has nice interior and exterior, nice pool and very nice view over the sea. The restaurant is very close to the sea so you can enjoy your meals/drinks with a really good view. The room was clean with fresh towels, safety box and everything it should have.
What I didnt like though was the service. There was one long haired male receptionist who was very unpleasant and impolite. When talking to us he would constantly look somewhere else, he seemed bored and even bothered when asked for something. Once we asked him if he could fix the internet as it didnt work for almost a day. In response to this he took out his tablet and showed us that his internet worked fine while he was connected to a different network . End of discussion. When we insisted that our connection was not working he lied to us saying that he had already done something with the wifi router to fix it.
The restaurant staff was a little better but several times we felt uncomfortable - breakfast buffet was empty and being tided up 15 minutes before the end of breakfasts, we were forced to finish up one of our diners quickly because apparently the restaurant was closing (not even at 10pm). Another time when we came for a meal, got the menu and were starred at until we made our choice. If a waiter felt like waiting for too long we would start clicking with his pen and dragging his feet to hurry us up a little.
If I look at the price they charged us per a room/night I would certainly imagine the staff treating us a lot better and with respect. It is not worth the money.
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- Also Known As:
- Salad Beach Hotel Koh Phangan
- Salad Beach Ko Phangan