We booked this hotel 3 days before we arrived. We opted for the cheaper bungalow style room. When getting out of the taxi from the ferry (which may i add you definately do not need - come straight out of the ferry port, turn left and continue down that road), the taxi driver asked if we had booked and said that maybe if we hadnt of booked, we would have got it cheaper. I am not sure how true this is.
When we arrived at reception, very dehydrated and in need of a lie down, there seemed to be a mix up with our booking and they couldnt find it. After 10 minutes, the receptionist went to see the boss who found our booking in another folder.
We got shown to our room which on the face of it looked clean and basic. My friend noticed alot of ants under the pillow and I proceeded to find alot under my pillow too. I understand that this is a tropical country but we expected measures to be put in place to prevent these.
We told reception and they moved us next door straight away without any hassle.
Aircon was paid for but was of very poor quality.
Food in the upstairs restaurant was tasty and reasonable in price.
Pool area was over the road next to the apartment type rooms which looked lovely. Pool area was very nice. Clean and there was a small pool bar. Beds did not get sun after midday which was a shame.
Location was good, close to ferry and a 5-10 minute walk to beach and restaurants. Personally i wouldnt chose to stay here again.
- Official Description (provided by the hotel):
- The Neptune's Villa is located on Had Rin Nai, the quiet and serene sunset beach on the southern side of Had Rin town. This side of Had Rin is well known for its peace and tranquility, with Neptune's Villa right in the heart of the village that borders this beach. Only 5 minutes walk to full moon party. ... more less
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- Also Known As:
- Neptune`s Villa Hotel Koh Phangan
- Neptunes Hotel Ko Phangan