After hearing the island gets busy during the full moon period, we read about Thai Dee online and thought it looked like a good place to stay. We placed a booking online and they asked for a 10 % deposit, this was fine and we paid it. They then asked for a 50% deposit as it was full moon and this seemed reasonable as most places asked for this. However after a storm on Koh Tao, we couldn't do a PayPal transfer for the 50% and therefore only paid 10%. We emailed asking if this was okay and were told this was fine and that we could pay on arrival. We turned up a few days later to find our room had been given away and there were no spaces left. The staff didn't speak any English and we were put on the phone to their boss who also was hard to understand. We sat there for an hour waiting for them to sort it out with no results. I explained I had paid a deposit and showed them the emails, yet they denied having sent these emails to us, therefore wouldn't sort us out a room or give us a refund. We had to leave and walk to find a new plAce to stay, I have since emailed them about the deposit but have not received a reply back for over a month now. Don't stay here, the location isnt great either and its not a social or nice place to stay.
- Official Description (provided by the hotel):
- We are nestled between Sunrise and Sunset beaches at Haad Rin, Ko Phangan.All bungalows are surrounding green garden, steps away from the Fullmoon Party beach's bustling but still near enough to walk to.Variety of bungalows is from budget twin to 5 single-bed, all ensuite(with bathroom).Come get refreshed at our garden guests ! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Booking.com, HostelWorld, Odigeo and HostelBookers so you can book your Thai Dee Garden Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.