Stayed for 4 nights over the Full Moon party in April 2014 with 4 kids aged 8-14 and absolutely loved it. We had the big hut on the waterfront that sleeps 4 and a smaller one for 2 - and it was exactly as we hoped. A veranda with hammock for chilling out on, free wifi, a restaurant that sells great food at reasonable prices, a much more lively place next door (run by a great character called Paul) that has music etc, it was just fantastic to relax and enjoy the Thai beach experience. The guy who runs it is a legend - works all hours, couldn't do enough for us, booked trips, taxis, ferry tickets etc. Our rooms didn't have AC but it was fine, just used the fans. Perhaps a shelf or two in the rooms would help, and no, you don't get the bins emptied, sheets changed etc unless you ask and / or do it yourself, but hey, he's not a slave and who really cares about that sort of thing for that sort of money!